See all properties
Save

Bedford Swan Hotel & Thermal Spa

4.0 star property

Photo gallery for Bedford Swan Hotel & Thermal Spa

Breakfast, lunch, dinner served; British cuisine
Terrace/patio
Deluxe Double Room, 1 King Bed, Non Smoking
Executive lounge
Café

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Air conditioning

Explore the area

View map
The Embankment, Bedford, England, MK40 1RW
  • Place, St. Paul's Church
    ‪2 min walk‬
  • Place, Bedford Park
    ‪14 min walk‬
  • Place, Priory Country Park
    ‪4 min drive‬
  • Airport, London (LTN-Luton)
    ‪39 min drive‬

Room options

View all photos for Junior Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Junior Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Junior Studio Suite, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Deluxe Double Room, 1 King Bed, Non Smoking

Deluxe Double Room, 1 King Bed, Non Smoking

Deluxe Double Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Single Room, 1 Single Bed, Non Smoking

Classic Single Room, 1 Single Bed, Non Smoking

Classic Single Room, 1 Single Bed, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Double Room, 1 Double Bed, Non Smoking

Classic Double Room, 1 Double Bed, Non Smoking

Classic Double Room, 1 Double Bed, Non Smoking

9.0 out of 10
Wonderful
(28 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, 1 King Bed with Sofa bed, Non Smoking

Deluxe Double Room, 1 King Bed with Sofa bed, Non Smoking

Deluxe Double Room, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room with Sofa

In-room safe, individually decorated, individually furnished, desk

Deluxe Double Room with Sofa

  • Sleeps 2

View all photos for Deluxe Double Room

In-room safe, individually decorated, individually furnished, desk

Deluxe Double Room

  • Sleeps 2

View all photos for Junior Suite

In-room safe, individually decorated, individually furnished, desk

Junior Suite

  • Sleeps 2

Classic Double Room

  • Sleeps 2

View all photos for Classic King Room

In-room safe, individually decorated, individually furnished, desk

Classic King Room

  • Sleeps 2

Classic Single Room

  • Sleeps 1

View all photos for Classic Twin Room

In-room safe, individually decorated, individually furnished, desk

Classic Twin Room

  • Sleeps 2

View all photos for Classic Accessible Room With Wet Room

In-room safe, individually decorated, individually furnished, desk

Classic Accessible Room With Wet Room

  • Sleeps 2

Superior Double Room

  • Sleeps 2

Executive Double Room

  • Sleeps 2

View all photos for Classic Double King Bed, No Smoking

Classic Double King Bed, No Smoking

Classic Double King Bed, No Smoking

8.8 out of 10
Excellent
(24 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Twin Room, 2 Single Beds, Non Smoking

Classic Twin Room, 2 Single Beds, Non Smoking

Classic Twin Room, 2 Single Beds, Non Smoking

9.2 out of 10
Wonderful
(9 reviews)
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Exterior
Mercure Bedford Centre Hotel
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.0 out of 5, Very good, 445 reviews
The price is AU$121
includes taxes & fees
7 Dec - 8 Dec
Mercure Bedford Centre Hotel

About the area

Bedford

A stay at Bedford Swan Hotel & Thermal Spa places you in the heart of Bedford, steps from St. Paul's Church and a 3-minute drive from Bedford Park. .This hotel is 1.8 mi (2.8 km) from Priory Country Park and 9.2 mi (14.9 km) from Shuttleworth Collection.

What's nearby

  • St. Paul's Church - 2 min walk - 0.2 km
  • Bedford Corn Exchange - 3 min walk - 0.3 km
  • Bedford Park - 14 min walk - 1.2 km
  • Oasis Beach Pool - 17 min walk - 1.4 km
  • Priory Country Park - 4 min drive - 2.7 km

Getting around

  • St Johns Station - 9 min walk
  • Luton Airport (LTN) - 39 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪wagamama - ‬2 min walk
  • ‪The Kings Arms - ‬3 min walk
  • ‪Nando's - ‬1 min walk
  • ‪Frescoes Coffee House - ‬4 min walk

About this property

Bedford Swan Hotel & Thermal Spa

Riverfront hotel with spa services and a 24-hour front desk
Bedford Swan Hotel & Thermal Spa offers 113 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished and decorated. 43-inch Smart televisions come with digital channels.

Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided once per stay.

Guests can pamper themselves by indulging in the onsite spa services.
Make yourself at home in one of the 113 air-conditioned rooms featuring Smart televisions. Digital television is provided for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and wedding services. This hotel also features a television in a common area and a banquet hall.
Enjoy British cuisine at Pen & Cob (Sun until 5pm), a brasserie which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). English breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM for a fee.
Featured amenities include express check-in, express check-out, and a 24-hour front desk. Planning an event in Bedford? This hotel has 3229 square feet (300 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
English breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.
Pen & Cob (Sun until 5pm) - This brasserie specializes in British cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Pen & Cob - This bar serves light fare only. Open daily.
Anna's Tearoom - Onsite theme restaurant. Reservations are required. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (GBP 5 per night)
  • Limited on-site parking

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 10 for adults and GBP 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Anna's Tearoom
  • Pen & Cob
  • Pen & Cob (Sun until 5pm)

Things to do

  • TV in common areas

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (once per stay)
  • Wedding services

Business services

  • 3,229 square feet of conference space
  • Meeting rooms

Outdoors

  • On a river
  • Outdoor furniture
  • Terrace

Spa

  • Spa services

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1794
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
An access fee of GBP 20 per person, per hour is charged to access the Thermal spa. Reservations are required; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 10 for adults and GBP 10 for children
  • Self parking fee: GBP 5 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Bedford Hotel Swan
Bedford Swan
Bedford Swan Hotel
Hotel Swan Bedford
Swan Bedford
Swan Bedford Hotel
Swan Hotel Bedford

Bedford Swan Hotel & Thermal Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 536 out of 1001 reviews
Rating 8 - Good. 292 out of 1001 reviews
Rating 6 - Okay. 95 out of 1001 reviews
Rating 4 - Poor. 55 out of 1001 reviews
Rating 2 - Terrible. 23 out of 1001 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Louise

Disliked: Cleanliness, room comfort

Management nice but that was it!!!

Although the hotel is really lovely it has gone downhill since our last stay. We had no working aircon so had to move rooms and this too had a faulty system. The manager was really helpful and offered to move us to a lower grade room with working aircon but this was small and not what we wanted. Instead she got us a fan which helped a bit. The hotel was full so no other options. Breakfast was poor. It was run by a group of younger staff who did not smile, engage or want to make sure the breakfast items were refilled. In fact one of the staff walked through the dining room swearing and moaning about one of the others. It was unprofessional and a shambles. The food was cold and the whole food area dirty and unwiped. Plus point was the new gym area, really well equipped but the aircon wasn't working and no windows. It will be great when it is sorted! Apart from that we didn't eat or drink in the hotel and will not be returning. We paid a premium price and would have been more comfortable in one of the other chain hotels up the river!
Stayed 2 nights in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 2 nights in Aug 2025

10/10 Excellent

Julie

Stayed 1 night in Aug 2025

8/10 Good

Mrs Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Nattanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing and very comfortable sleep location was very easy to find. Shop is very close by staff are friendly.
Stayed 5 nights in Aug 2025

8/10 Good

Zen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

alex

Liked: Cleanliness, room comfort
Beautiful room,
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

Leila

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Beautiful building, nice spot, lovely room. But… Reception couldn’t crack a smile on check in and was brusque. Another customer was complaining that someone had entered her room with her key card. Car park full. Breakfast awful, not cooked well. Vending machine type coffee, basic sliced bread. Stuff running out and not replaced. Everything seemed a bit too much bother. Pity given the site and the general decor. Maybe just really bad morale but my goodness it shows as they clearly don’t want to be there.
Stayed 1 night in Jul 2025

8/10 Good

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An invitation to real comfort

I'll remember The Swan as comfortable, clean and friendly, with beautifully battered hake and chips. You'll need sunglasses in the sparkling bathroom, with dazzling white towels. A very comfortable bed offers really plump pillows, and is made up with good linen, completing the overall impression. You have to be quite tall to play hunt the hairdryer (mine was found by a member of staff, on the top shelf of the wardrobe). A substantial brunch menu made up for that, allowing a flexible start to the day. The menu is most inviting; leek and potato soup of the day, for instance, was just delicious. It was easy to access the internet, although the signing in process is duplicated in the restaurant, and other areas of the hotel. It's best to organise a taxi in advance, if you need one. I didn't and this oversight required assistance from the receptionist at a very busy junction in her day. She kept her cool. That suggests a classy staff training regime.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jeremy

Stayed 2 nights in Aug 2025

10/10 Excellent

Andy

Stayed 1 night in Aug 2025

8/10 Good

Stephen

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Great stay disappointing lunch service

Quick check in, stayed many times before but not recognised by hotel systems, very comfy bed and good sized double room. Superb location on the river and easy walking to the town centre. Restaurant Pen and Cobb has good selection for breakfast, lunch and dinner but this stay we were disappointed when ordering at the bar two identical dishes (steak and eggs) and only one turned up. We were made to feel it was our fault, there was no apology given and to make matters worse my friend had to go back inside to pay extra as the ticket had incorrectly been logged as one steak and eggs with extra fries. No signal outside to pay by card. Something went wrong, it’s never happened before and the food when it arrived was very tasty so we’ll probably stay again and have lunch on the last day of our trip.
Stayed 2 nights in Aug 2025

8/10 Good

Queenie

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
IThe location is excellent and in the centre of the town adjacent to the river.The only issue I had was the were stairs in the corridors on the floor which I struggled with also the lift into hotel from carpark didn't work and the lift to the dining room broke with me in it.
Stayed 2 nights in Aug 2025

6/10 Okay

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overrated

Hotel was ok, parking was terrible and the charge to use the spa was horrific considering I was a hotel guest. I would just advise if you were looking for a hotel with gym, sauna etc to look elsewhere nearby as this hotel I very overrated in my opinion.
Stayed 4 nights in Aug 2025

8/10 Good

Shaun

Stayed 1 night in Aug 2025

10/10 Excellent

Toby

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful p
Stayed 1 night in Aug 2025

6/10 Okay

RICARDO

.
Stayed 1 night in Jul 2025

6/10 Okay

RICARDO

Travelled with partner
Disliked: Staff & service
I liked the location, the service was below standard in your restaurant, you need new bedding, new cushions and the room wasn't cleaned after the second night.
Stayed 2 nights in Jul 2025

8/10 Good

Jacqueline

Stayed 2 nights in Jul 2025

10/10 Excellent

Pam

Stayed 1 night in Jul 2025

10/10 Excellent

Giuseppe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Dale

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Appalling bar service

Room/restaurant was fine, but trying to get a drink as a resident was a poor experience. Had to vacate the bar area at 11pm and sit round the corner where we were served warm bottles of beer from a most disinterested member of staff as if we were an inconvenience! Shocking behaviour to paying guests.
Stayed 1 night in Jul 2025