All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Very convenient location for our visit to the Bedford area. Lovely settings & surroundings, very clean, comfortable and staff cannot do enough for you. Will return if ever in the area again.
The only reason we didn’t score excellent was a half hour wait for cooked breakfast on Tuesday and a mix up about us checking out earlier than our booking, which was confusing. The staff at reception and serving breakfast and dinner were great. Thank you.
Karen
Stayed 2 nights in Jul 2025
4/10 Poor
Natasha
Travelled with family
13 July 2025
Liked: Cleanliness
Disliked: Staff & service
Lacked any warmth
Check-in set the tone for the entire stay. We arrived excited to check in to the hotel. We stood at the desk which seemed an age waiting for the member of staff to look up from his computer screen and acknowledge us. Eventually he did. Gave us our key and we went to the room. No information given to when breakfast actually was or WiFi code. Luckily these are on the key card.
Went to the room. We had paid extra for a family room as we had our 13 year old with us. The room was just a double. Phoned down and told reception that we must have the wrong room and was told they would put a z bed in. This bed was terrible, one false move and my son spent the night sleeping on the floor as it kept collapsing.
There are no net curtains, so as the room is so dark due to lack of lights, you can’t even draw back the curtains as all and sundry can see in your room!!
Breakfast carried on the poor theme. We had to send back the Eggs Benedict, as it was inedible. So I switched to the buffet breakfast. This was scarce, not topped up at all and had a very small breakfast with about 12 baked beans.
Checkout carried on the theme of the stay. There was no one on the reception desk. So we couldn’t convey our disappointment in the stay. We simply had to put our key in the quick check out box.
We had a one night stay for a meeting in the region. The hotel is not near to any other Pubs so you are rather captive, it has a nice garden terrace area next to the river, this is very pleasant in warm weather. We were however very disappointed that despite being residents we were not allowed to use this unless eating. A bizarre rule.
It’s maintained to an excellent standard . Tucked away off a busy road but with ample and excellent car parking facilities . Had a couple of meals during our stay which were excellent value served by friendly staff and set next to the local river.. perfect ! Well worth giving it a try .
The rooms are clean and nice but no better than a Premier Inn so at £125 a night I expected a bit better.
Don't eat in the restaurant if you are hungry! It's minimalistic and wildly overpriced for average at best food.
They also put a service charge on before you get the bill which I found very arrogant. I requested it be removed both times as the service was poor.