6/10 Okay
Rain
Travelled with partner
29 June 2025
Liked: Cleanliness, staff & service, property conditions & facilities
We have very mixed feelings about this hotel. To start with, the hotel staff are absolutely lovely. They were incredibly friendly and helpful to anything we needed. The hotel itself as well was quite nice, there were slight issues with the cleaning of our rooms but nothing too major. However, the hotel is placed in genuinely one of the worst areas possible. We felt incredibly unsafe to walk down the streets, even during the day. At night it was so bad that we ended up having to pay for taxis to drop us off right at the door, even though we had previously bought a travel card. The men stare at you when you walk past for no reason, the area itself is also apparently known for lots of illegal activities. It was our bad for not researching the area beforehand, however, we feel that you would be able to find a similar hotel in a safer neighbourhood. The hotel is not cheap, we were quite disappointed that we had paid so much money and then ended up feeling so unsafe. Moreover, every night there were lots of loud noises occurring, on the last night we were not able to sleep till 6:30 AM due to boys screaming outside our window. Therefore, we felt that for the money you give, you can get the same hotel in a nicer place or even a better hotel. We would like to reiterate that the hotel staff are so lovely and welcoming, the area surrounding the hotel just ruins it completely.
Rain
Stayed 4 nights in Jun 2025