4/10 Poor
lily
Travelled with group
12 May 2025
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Our stay was short but the room was inadequate, it was unclean and at a basic standard. The bed sheets had dust and hair on it. The bed sheets were so long that they were draping along the floor, allowing it to get dirty from the unclean floor. There were stains on the floor and fallen pieces from a tree next to the bed. The windows were so unbelievably dirty in the room, that we could barely see out of them. The window did not open at all and the air conditioning did not work properly. Granted the bathroom was modern, however the shower floor had dried hair stuck to it and the shower door was cloudy. There were stains in the bathroom sink. There was waste in the bin when we arrived to our room in both the bedroom and the bathroom. The television was wonky, despite efforts to straighten it. In between the tiles in the shower, there was dirt. The pillows were so thin and the bed was so springy that it disrupted our sleep. We did make a complaint and the reception changed us to an apparent “better” room, however the only difference was that there was a desk and a chair. The hotel itself is loud as is next to a busy road. All together, our stay was poor and I would not recommend this hotel at all. I would recommend spending a little bit more money and staying somewhere worthwhile.
lily
Stayed 3 nights in May 2025