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Western House Hotel

4.0 star property

Photo gallery for Western House Hotel

Terrace/patio
Exterior
Luxury Suite, 1 King Bed, Hot Tub
Fountain
Garden

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Business services
  • Bar

Explore the area

View map
Craigie Road, Ayr, Scotland, KA8 0HA
  • Place, Ayr Racecourse
    ‪1 min walk‬
  • Place, The Low Green
    ‪19 min walk‬
  • Place, Ayr Beach
    ‪4 min drive‬
  • Airport, Glasgow (GLA-Glasgow Intl.)
    ‪60 min drive‬

Room options

View all photos for Standard Double or Twin Room, 1 Bedroom, Annex Building

Standard Double or Twin Room, 1 Bedroom, Annex Building

Standard Double or Twin Room, 1 Bedroom, Annex Building

9.2 out of 10
Wonderful
(33 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Double Room, 1 Bedroom

Executive Double Room, 1 Bedroom

Executive Double Room, 1 Bedroom

9.8 out of 10
Exceptional
(15 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Suite, 1 King Bed, Hot Tub

Luxury Suite, 1 King Bed, Hot Tub

Luxury Suite, 1 King Bed, Hot Tub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

Ayr

Located in Ayr, Western House Hotel is a 1-minute drive from Ayr Racecourse and 7 minutes from Robert Burns Birthplace Museum. .This hotel is 1.7 mi (2.8 km) from Ayr Beach and 3 mi (4.8 km) from Prestwick Golf Club.

What's nearby

  • Ayr Racecourse - 1 min walk - 0.0 km
  • Ayr Town Hall - 15 min walk - 1.3 km
  • The Low Green - 19 min walk - 1.6 km
  • Ayr Beach - 4 min drive - 2.4 km
  • Ayr Pavilion - 4 min drive - 3.0 km

Getting around

  • Ayr Station - 13 min walk
  • Glasgow (PIK-Prestwick) - 11 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Harleys - ‬12 min walk
  • ‪Tam O Shanter Bar - ‬13 min walk
  • ‪Costa Coffee - ‬13 min walk
  • ‪Starbucks - ‬13 min walk

About this property

Western House Hotel

Western House Hotel offers 49 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Select Comfort beds feature premium bedding. Televisions come with digital channels.

Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 49 guestrooms. Your Select Comfort bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and designer toiletries.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. This Victorian hotel also features concierge services, wedding services, and a fireplace in the lobby.
Enjoy Modern European cuisine at Jockey Club Restaurant, a restaurant where you can take in the garden view and dine alfresco. Or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available for a fee.
Featured amenities include complimentary wired internet access, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and meeting rooms. Guests may use a ferry terminal shuttle for a surcharge, and free valet parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge.
Jockey Club Restaurant - Overlooking the garden, this fine-dining restaurant specializes in Modern European cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.
Lounge Bar - Overlooking the garden, this lobby lounge specializes in Modern European cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Ferry terminal shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee: GBP 15 for adults and GBP 5 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Jockey Club Restaurant
  • Lounge Bar

Things to do

  • Library

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Built in 1909
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Victorian architecture

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Access via exterior corridors
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are available for GBP 20.0 per night

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 15.00 for adults and GBP 5.00 for children
  • Rollaway bed fee: GBP 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who may encounter issues with stairs should contact this property in advance to request a room on a floor with elevator service.

We should mention

Only registered guests are allowed in the guestrooms

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Western House Ayr

Western House Hotel

Western House Hotel Ayr

Western Hotel Ayr

Western House Hotel Ayr, Scotland

Western House

Western House Hotel Ayr

Western House Hotel Ayr

Western House Hotel Hotel

Western House Hotel Hotel Ayr

Western House Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 683 out of 952 reviews
Rating 8 - Good. 191 out of 952 reviews
Rating 6 - Okay. 53 out of 952 reviews
Rating 4 - Poor. 14 out of 952 reviews
Rating 2 - Terrible. 11 out of 952 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spotless and large room with bath, staff and meals were excellent. Beautiful hotel and can't wait to stay again. Thank you!
Stayed 2 nights in Jan 2026

10/10 Excellent

David

Stayed 2 nights in Jan 2026

10/10 Excellent

paul

Liked: Cleanliness, amenities, property conditions & facilities
First time at the western house hotel and was very impressed. First impressions are important and the member of staff at reception was welcoming and super efficient..she sorted out dinner for us and went over and above to ensure a great stay. Room was spacious and clean. Huge bathroom! Breakfast was amazing and fantastic value.. Would definitely recommend...
Stayed 2 nights in Dec 2025

8/10 Good

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast & dinner were very high standard, and the service was excellent.
Stayed 2 nights in Dec 2025

10/10 Excellent

Alister

Business traveller
Liked: Cleanliness, staff & service, amenities
Very nice hotel. Spacious, quiet room, very comfortable, great shower. Staff were all bubbly and very friendly, breakfast was very good, wifi was fast and free. There was nothing to fault and I'd very happily return.
Stayed 1 night in Dec 2025

10/10 Excellent

Margaret

Stayed 2 nights in Nov 2025

10/10 Excellent

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

6/10 Okay

Akiko

Stayed 1 night in Nov 2025

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, amenities
Great customer service and room spotless plus early check in
Stayed 1 night in Nov 2025

10/10 Excellent

WEN-I, Pingchen city

Stayed 1 night in Nov 2025

8/10 Good

David

Business traveller
Liked: Cleanliness, amenities
Clean room, unfortunately i was near the entrance door that was opening and closing til the best part of midnight, request a room away far away next time.
Stayed 1 night in Nov 2025

10/10 Excellent

Tennis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Staff was very helpful with dinner recommendations and the room was great. Would stay there again
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Suzanne

Stayed 1 night in Oct 2025

10/10 Excellent

Lawrence

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not have a pet but the dogs we saw looked very happy!
Stayed 2 nights in Oct 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff, all round the hotel, from check-in to departure. Clean tidy room serviced daily. Breakfast buffet was very good - lot of choice. Dining rooms were very clean. Evening menu was decidedly 'lacking' something. Choicve was very limited & very fish biased. One evening meal disappointed me greatly. Not as described on the menu. However, on discussing it with reception, the matter was fully resolved. Overall, a good stay & I would return to the hotel, but hope that by then the menu might have changed
Stayed 3 nights in Sep 2025

8/10 Good

Jonathan

Stayed 1 night in Sep 2025

10/10 Excellent

Marlis

Excellent spot and food. Very helpful!
Stayed 1 night in Sep 2025

10/10 Excellent

Helenor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Kathleen

Travelled with partner
Liked: Staff & service, amenities
Musty smell in room and stains on carpet. Bathroom had been modernised and was really nice but the rest of the room needs updating
Stayed 1 night in Sep 2025

10/10 Excellent

Oli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for money

Comfortable and clean. Excellent food and good value for money
Stayed 1 night in Sep 2025

10/10 Excellent

Martyn

Stayed 1 night in Jun 2025

8/10 Good

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Room was in the annexe. Large and spacious but thin walls and ceiling so could hear neighbours walking around. Would be 5 stars otherwise
Stayed 1 night in Sep 2025

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Had a brilliant stay in this hotel! The room was beautiful and clean. The food was incredible, very high quality and service was quick. Would definitely come back here
Stayed 1 night in Aug 2025