Firstly, I booked this hotel as it had its own car park, however the car park was full, the closest parking was a multi-storey car park where I had to pay £10 for the night and it was a 5 minute walk, however in the pouring rain, it felt like 10minutes. Secondly, the room was ridiculously cold, I sorted out the thermostat and raised the temperature to 32C, but despite that, the room remained cold, with a breeze coming from somewhere, I spent the night with 2 blankets on and still felt cold. After a tiring day at work, for me to come back to the hotel and all I wanted was to relax, but instead I had to deal with so much inconvenience.