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Omni Barton Creek Resort & Spa Austin

5.0 star property

Photo gallery for Omni Barton Creek Resort & Spa Austin

Indoor pool, 4 outdoor pools, pool cabanas (surcharge), pool umbrellas
Lobby
7 restaurants, breakfast, lunch, dinner served; American cuisine
Golf
3 bars/lounges, sports bar

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Parking included

Explore the area

Map
8212 Barton Club Drive, Austin, TX, 78735
  • Zilker Park
    ‪13 min drive‬
  • Lake Austin
    ‪16 min drive‬
  • University of Texas at Austin
    ‪18 min drive‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪26 min drive‬

Room options

View all photos for Luxury Suite, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, laptop workspace

Luxury Suite, 1 King Bed, Accessible

  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite, 1 King Bed, Accessible (Fairway Suite with Roll in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Signature Suite, 1 King Bed, Accessible (Fairway Suite with Roll in Shower)

  • Golf view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed (Champions)

Studio Suite, 1 King Bed (Champions)

Studio Suite, 1 King Bed (Champions)

  • Golf view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Balcony (Juliette Balcony, Clubhouse)

Premium bedding, in-room safe, desk, laptop workspace

Club Suite, 1 King Bed, Balcony (Juliette Balcony, Clubhouse)

  • Golf view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds, Accessible (Roll in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Premier Room, 2 Queen Beds, Accessible (Roll in Shower)

  • Hill view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed (ADA Champions, Roll in Shwr)

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed (ADA Champions, Roll in Shwr)

  • Golf view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Roll in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Accessible (Roll in Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds, Accessible

Premium bedding, in-room safe, desk, laptop workspace

Premier Room, 2 Queen Beds, Accessible

  • Hill view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

  • 39 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Premier Room, 2 Queen Beds

  • 39 sq m
  • Hill view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Accessible

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 2 Queen Beds (Juliette Balcony)

Premium bedding, in-room safe, desk, laptop workspace

Premier Room, 2 Queen Beds (Juliette Balcony)

  • 39.5 sq m
  • Golf view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Accessible (Champions)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Accessible (Champions)

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds

  • 39.5 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Premier Room, 1 King Bed

  • 39 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite (Fazio Suite)

Deluxe Suite (Fazio Suite)

Deluxe Suite (Fazio Suite)

  • 188 sq m
  • Resort view
  • Sleeps 6
  • 1 King Bed

View all photos for Suite (Signature Fairway Suite)

Premium bedding, in-room safe, desk, laptop workspace

Suite (Signature Fairway Suite)

  • 84 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed (Juliette Balcony)

Premium bedding, in-room safe, desk, laptop workspace

Premier Room, 1 King Bed (Juliette Balcony)

  • 39 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed

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About the area

Austin

Located in Austin (Barton Creek), Omni Barton Creek Resort & Spa Austin is within a 10-minute drive of Wild Basin Wilderness Preserve and Lake Austin. .This family-friendly resort is 7.4 mi (11.9 km) from Zilker Park and 7.5 mi (12 km) from Zilker Botanical Garden.
View more Resorts in AustinOpens in a new window

What's nearby

  • Zilker Park - 13 min drive - 12.0 km
  • Lake Austin - 16 min drive - 11.2 km
  • Moody Theater - 17 min drive - 16.5 km
  • Texas State Capitol - 17 min drive - 16.4 km
  • University of Texas at Austin - 18 min drive - 17.9 km

Getting around

  • Austin Station - 20 min drive
  • Austin-Bergstrom Intl. Airport (AUS) - 22 min drive

Restaurants

  • ‪Chick-fil-A - ‬7 min drive
  • ‪Omni Barton Creek Resort & Spa - ‬2 min walk
  • ‪P. Terry's Burger Stand #6 - ‬7 min drive
  • ‪Tacodeli - ‬7 min drive
  • ‪Black Rock Coffee Bar - ‬9 min drive

About this property

Omni Barton Creek Resort & Spa Austin

Suburban resort with 7 restaurants and 4 outdoor pools
Omni Barton Creek Resort & Spa Austin offers 493 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 49-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 10 outdoor tennis courts. 4 outdoor swimming pools are on site along with an indoor pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 20 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Stay in one of 493 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 4 outdoor swimming pools. Additional amenities at this resort include complimentary wireless internet access, concierge services, and an arcade/game room.
Grab a bite at Blind Salamander, one of the resort's 7 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Cooked-to-order breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Austin? This resort has 76000 square feet (7061 square meters) of space consisting of a conference center and 23 meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Blind Salamander - This restaurant serves dinner only. Guests can enjoy drinks at the bar.
Bob's Steak and Chophouse - This steakhouse specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Nopales - Overlooking the pool, this restaurant specializes in Latin American cuisine and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Texas Spice - This family restaurant serves breakfast only. Open daily.
Crenshaw's Bar - Overlooking the golf course, this sports bar serves lunch, dinner, and light fare. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Valet parking on site (USD 48.71 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 10 to 30 for adults and USD 10 to 30 for children
  • 3 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Blind Salamander
  • Bob's Steak and Chophouse
  • Crenshaw's Bar
  • Nopales
  • Texas Spice

Things to do

  • 10 outdoor tennis courts
  • 18-hole golf course
  • 4 outdoor pools
  • Air hockey
  • Arcade/game room
  • Fitness classes
  • Full-service spa
  • Games
  • Golf
  • Golf carts
  • Golf driving range
  • Golf lessons
  • Gym
  • Hot tub
  • Indoor pool
  • Mini golf
  • Pilates classes
  • Pro golf shop
  • Sauna
  • Shopping
  • Steam room
  • Tennis lessons
  • TV in common areas
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Free cot
  • Free rollaway/extra bed
  • Indoor pool
  • Microwave on request
  • Mini golf
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 23 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (76,000 square foot of space)

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 20 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 10 floors
  • 3 buildings
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Designated smoking areas
  • Fireplace in lobby
  • Reception hall
  • Renovated entire property - April 2019
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 159.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 60 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 150 per night
  • Resort fee: USD 44.52 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • In-room coffee
  • Phone calls
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 30 for adults, and USD 10 to 30 for children
  • Valet parking fee: USD 48.71 per night (in/out privileges)
  • Pet fee: USD 159.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who check-out prior to their scheduled departure date forfeit the deposit. If booked with a minimum night requirement or as a holiday package, guests will be charged for the full reservation. The resort offers shuttle service (surcharge) from Austin Bergstrom International Airport; advance reservations required.

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Barton Creek
Barton Creek Omni
Barton Creek Omni Resort
Barton Creek Resort
Barton Creek Resort Omni
Barton Resort
Omni Barton Creek
Omni Barton Creek Resort Austin
Omni Barton Resort
Omni Resort Barton Creek
Barton Creek Hotel Austin
Barton Creek Resort And Spa
Barton Creek Resort Club
Omni Barton Creek Resort
Omni Barton Creek Austin
Barton Creek Hotel Austin
Barton Creek Resort Club
Omni Barton Creek Resort Spa
Omni Barton Creek Resort Spa
Omni Barton Creek & Spa Austin

Omni Barton Creek Resort & Spa Austin Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 583 out of 770 reviews
Rating 8 - Good. 106 out of 770 reviews
Rating 6 - Okay. 43 out of 770 reviews
Rating 4 - Poor. 23 out of 770 reviews
Rating 2 - Terrible. 15 out of 770 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Leodegario

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place.
Stayed 2 nights in Feb 2025

8/10 Good

katherine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hillcountry Omni at Barton Creek

Beautiful place with amazing service with 6 restaurants with great food.
Stayed 4 nights in Feb 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and beautiful propoerty.
Stayed 2 nights in Feb 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property in the hill country. You can tell no detail was left out when planning this resort. Very beautiful location and not far from downtown Austin. Sometimes it was hard to believe that the city was nearby. I loved the multiple restaurant options and that the fare was being sourced locally with selections to cater to multiple dietary needs. Self-parking is great! Especially if you don't want to pay the crazy high valet price. To each their own. Jim Bob's Bar and Lounge was intimate and cozy; but the staff, although nice, could have been a little more attentive. The bartenders were multitasking and even seemed overwhelmed at times. Not sure if this is an every day occurrence or just because it was Valentine's/holiday weekend. The spa was amazing and will definitely be back for that! If we were staying longer we would also have hit up the fitness center too. Everything was top notch. Friendly and supportive staff as well. Trust me, that can be a deal breaker for many people. Will gladly return and recommend this place to others.
Stayed 2 nights in Feb 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was exceptional.
Stayed 3 nights in Feb 2025

10/10 Excellent

Eric

Liked: Cleanliness, amenities
The people that work there are amazing!!! Kay Bonner who helps run things in front office to the best valet people EVER to the luggage help. They do the little things no other hotel does to make it an EXPERIENCE in the best way EVER!!! I’ve been a traveling salesman for 30 years and trust me they RULE!!!
Stayed 1 night in Feb 2025

10/10 Excellent

Llewellyn, Haarlem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful location in the Austin hill countryside, where you can get a little quality downtime while still being close to the city. I would definitely stay here again.
Stayed 4 nights in Feb 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Harry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing Weekend

Great people and comfortable rooms. Love the breakfast buffet
Stayed 2 nights in Jan 2025

10/10 Excellent

Ryan

Travelled with family
Wonderful!
Stayed 1 night in Jan 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night Austin trip - Omni best choice

From start to finish the staff was courteous, professional and helpful. This is what you expect at Omni and it’s good to see they haven’t changed. This property is always clean and comfortable and quiet. Loved it.
Stayed 1 night in Jan 2025

10/10 Excellent

Philip

Stayed 2 nights in Dec 2024

8/10 Good

John

Stayed 1 night in Dec 2024

10/10 Excellent

Joaquin, Laredo

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel except for the loud noise coming from the heater!
Stayed 2 nights in Jan 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, great spa. Great staff.
Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Family Trip!

This is a beautiful and expansive property. The kids loved the mini golf, nightly smores, pools, and the space to run and be kids! Our only struggle was that there are many different levels throughout the property (separated by many steps or sometimes 2-5 steps) so if traveling with a stroller, this may be tough, just fyi. Otherwise, excellent staff and service.
Stayed 3 nights in Jan 2025

10/10 Excellent

Nizam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Laurie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding Resort with Top Notch Service

I stayed here over New Year's Eve and it was spectacular. They made it such a fun experience with unexpected snow (machine) to ring in the New Year, live music, s'mores around the fire pit and more! It was a special vacation for sure. Had a great meal at Bob's and at Crenshaws. Rooms were spacious and cozy and the grounds were beautiful. Furthermore, this hotel had the best guest service I've ever encountered. Every single employee went above and beyond to make my stay exceptional. Pilar Villeneuve at check in told me that I had two reservations showing up in the system but I didn't show that in my reservation. I was so concerned that I would get charged for another non-refundable room and she mentioned that she would fix it without any problem and wanted my stay to be stress and worry free. Christian the valet unloaded all my luggage which was waiting for me in my room by the time I arrived and Jeff happily helped me take my luggage back to the car when I left and offered me a bottle of water for the road trip. Our waitresses at Bob's Steakhouse and Crenshaws were also both exceptional. I'd highly recommend for a special getaway!
Stayed 2 nights in Dec 2024

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Savannah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is absolutely beautiful, the hotel is older and shows its age(sheets have gotten scratchy, air hockey table no longer works) but is well maintained and our room was perfectly clean. We were disappointed that we requested a late checkout, called and confirmed it again with the front desk the morning of our departure, and then still found ourselves locked out of our room and having to show security our ID’s just to get in to be able to get our stuff to leave.
Stayed 1 night in Dec 2024

10/10 Excellent

Vanetia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was simply beautiful—it was immaculately maintained, with awesome staff and a wonderful spa.
Stayed 1 night in Dec 2024

10/10 Excellent

CASSIE, DeRidder

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far, this is my favorite resort I’ve ever stayed at. From the moment we checked in, the experience was exceptional. Upon arrival, the representative asked what brought us in, and I mentioned it was my birthday and that my husband and I had decided on a short getaway, driving in from Louisiana to Austin. To my surprise, he instantly upgraded us to a suite. The next morning, I ran into the same representative in the hallway, and he addressed me by name, asking if I had enjoyed my birthday. I was impressed that he remembered, especially with the number of guests staying at the resort and all the activity around us. That evening, while enjoying the Christmas activities, I had a brief but pleasant conversation with the events coordinator, Shelby. She was incredibly kind, and we ended up running into her 2-3 more times during our stay. Each time, she addressed us by name and made us feel genuinely welcomed. Later, when we were deciding on dinner, another representative we spoke to surprised us by comping a drink for both me and my husband. While complimentary perks are always nice, what truly impressed me was the consistent, personalized attention from every single staff member. Each person we interacted with went above and beyond to ensure that our stay would be memorable. Our valets, Colin and Tyler, were incredibly kind and attentive. A new standard has been set, It’s a place I will undoubtedly visit again for years to come.
Stayed 1 night in Dec 2024

10/10 Excellent

Sebastian

Stayed 1 night in Dec 2024