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Crowne Plaza London - Kingston by IHG

4.0 star property

Photo gallery for Crowne Plaza London - Kingston by IHG

Exterior
Premium Room, 1 King Bed, River View
Point of interest
Bar (on property)
Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View map
Portsmouth Road, Kingston Tower, Surbiton, England, KT6 5QQ
  • Place, Thames River
    ‪1 min walk‬
  • Place, Thames Path
    ‪8 min walk‬
  • Place, Bushy Park
    ‪20 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪43 min drive‬

Room options

View all photos for Suite, 1 King Bed, Balcony

Suite, 1 King Bed, Balcony

Suite, 1 King Bed, Balcony

  • 16 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 1 Double Bed

8.0 out of 10
Very good
(15 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 King Bed, River View

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Premium Room, 1 King Bed, River View

8.0 out of 10
Very good
(2 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Single Beds, River View

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Premium Room, 2 Single Beds, River View

  • River view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room

Standard Room

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Premium Room

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 Double Bed, River View

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Premium Room, 1 Double Bed, River View

  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Single Beds

  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Similar properties

Exterior
Premier Inn London Kingston Upon Thames
Grove
  • Breakfast available
  • 24/7 front desk
4.2 out of 5, Very good, 77 reviews
The price is AU$101
includes taxes & fees
17 May - 18 May
Premier Inn London Kingston Upon Thames

About the area

Surbiton

When you stay at Crowne Plaza London - Kingston by IHG in Surbiton, you'll be in the historical district, within a 5-minute drive of Thames River and Hampton Court Palace. .This hotel is 10.3 mi (16.6 km) from Kensington High Street and 11.8 mi (19 km) from Hyde Park.

What's nearby

  • Thames River - 1 min walk - 0.2 km
  • Thames Path - 8 min walk - 0.7 km
  • Bushy Park - 20 min walk - 1.7 km
  • Kingston University - 8 min drive - 2.0 km
  • Rose Theatre Kingston - 10 min drive - 3.0 km

Getting around

  • Merton Park Tram Station - 14 min drive
  • Surbiton Station - 18 min walk
  • Heathrow Airport (LHR) - 53 min drive

Restaurants

  • ‪Nice Buns Café - ‬13 min walk
  • ‪The Plough And Harrow - ‬15 min walk
  • ‪McDonald's - ‬16 min walk
  • ‪Greggs - ‬17 min walk
  • ‪Surbiton Cafe - ‬12 min walk

About this property

Crowne Plaza London - Kingston by IHG

Crowne Plaza London - Kingston by IHG offers 121 accommodations with safes and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Surbiton hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 121 guestrooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include wedding services, a television in a common area, and discounted use of a nearby fitness facility.
Grab a bite to eat at Three Sixty, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Full breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Surbiton? This hotel has 4004 square feet (372 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Three Sixty - Onsite restaurant. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (GBP 10 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 9:30 AM for a fee: GBP 18 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Three Sixty

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 4,004 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair-accessible parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per pet, per day

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for GBP 25.0 per night

Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately GBP 18 per person
  • Covered self parking fee: GBP 10 per day
  • Pet fee: GBP 30 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Kingston South

Holiday Inn Kingston South London

Holiday Inn London Kingston

Holiday Inn London Kingston South Hotel

Holiday Inn London Kingston South Hotel Surbiton

Holiday Inn London Kingston South Surbiton

Holiday Inn South Kingston London

Kingston South Holiday Inn

Kingston South London

London Kingston South

Holiday Inn London-Kingston South Hotel Surbiton

Holiday Inn London-Kingston South Surbiton, Surrey

Crowne Plaza London Kingston

Holiday Inn London Kingston South

Crowne Plaza London Kingston an IHG Hotel

Crowne Plaza London - Kingston by IHG Hotel

Crowne Plaza London - Kingston by IHG Surbiton

Crowne Plaza London - Kingston by IHG Hotel Surbiton

Crowne Plaza London - Kingston by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 243 out of 566 reviews
Rating 8 - Good. 209 out of 566 reviews
Rating 6 - Okay. 75 out of 566 reviews
Rating 4 - Poor. 21 out of 566 reviews
Rating 2 - Terrible. 18 out of 566 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Paul

Stayed 1 night in Feb 2026

8/10 Good

Jack

Travelled with family
Liked: Cleanliness, staff & service, amenities
All of the above Very good Just annoyed by £100 deposit not being reimbursed on checkout when they said it would be.
Stayed 1 night in Feb 2026

10/10 Excellent

Craig

Stayed 1 night in Feb 2026

10/10 Excellent

JOSHUA

Stayed 1 night in Feb 2026

10/10 Excellent

Warren

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and lovely room
Stayed 1 night in Jan 2026

6/10 Okay

William

Liked: Cleanliness, staff & service
Room tidy. Ok breakfast. Unfortunately had noisy neighbours but not completely unexpected on a Saturday night. River view underwhelming. Overall reasonable for the cost.
Stayed 1 night in Jan 2026

10/10 Excellent

mike

Liked: Cleanliness, amenities, property conditions & facilities
Excellent clean room. Unfortunately at the rear of the premises but very good otherwise
Stayed 1 night in Jan 2026

10/10 Excellent

Luca

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect
Stayed 1 night in Jan 2026

10/10 Excellent

Chanda

Stayed 1 night in Dec 2025

8/10 Good

Callum

Stayed 2 nights in Jan 2026

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities
Friendly staff clean and tidy.
Stayed 1 night in Dec 2025

10/10 Excellent

Mia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t have breakfast in this hotel but my partner and I was hugely satisfied with the stay. The room was really clean, staff were welcoming too!
Stayed 3 nights in Dec 2025

10/10 Excellent

Michelle

Stayed 1 night in Dec 2025

10/10 Excellent

Rezwan

Liked: Cleanliness, amenities, property conditions & facilities
Everything went well. I am happy with the service provided by the staff. Thank you John! Rez Khan
Stayed 5 nights in Dec 2025

8/10 Good

Emma

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, quite small, not alot of room to move around. Breakfast nice, but need to pay separately on the morning (wasn't aware it wasnt included in room fee). £30 for 1 adult and 1 child felt overpriced. Car park is not attached to hotel, need to walk through an industrial estate to get to it, this felt very unsafe as a solo female with a small child at night as it was deserted. Spaces in car park VERY small.
Stayed 2 nights in Dec 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
Stayed 1 night in Dec 2025

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, amenities
Fabulous service, lovely food, huge comfortable bed
Stayed 1 night in Dec 2025

6/10 Okay

Jonathan

Business traveller
Liked: Cleanliness, staff & service, amenities
The very best thing about the Crowne Plaza London - Kingston by IHG is Breakfast! Outstanding! Honestly, the best breakfast buffet I have ever had in 60 years of Travel! The staff is very eager to please. Management wasn't. One negative: No working heat in our room for the entire 5 day stay. This was rectified by a powerful but noisy space heater.
Stayed 5 nights in Nov 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2025

10/10 Excellent

russell

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good power shower, modern room with usual crowne plaza standards. Staff really helpful
Stayed 2 nights in Dec 2025

10/10 Excellent

Neha

Liked: Cleanliness, staff & service, amenities
Staff
Stayed 3 nights in Nov 2025

8/10 Good

Sean

Stayed 2 nights in Dec 2025

6/10 Okay

Maureen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was good but very hot, air conditioning wasn’t working. The restaurant was Indian and unfortunately neither my daughter or myself can have any spices. Unfortunately they didn’t have any food that didn’t have spices or other options on the room service menu
Stayed 1 night in Dec 2025

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful, friendly staff. Amazing bed, so comfortable. Incredible shower.
Stayed 1 night in Dec 2025

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely refurbished and spotlessly clean hotel & room. Good value standard rooms with quality beds, bathroom & temperature control. Excellent quality & value breakfast. All the staff were very professional & friendly. Definitely recommend.
Stayed 1 night in Dec 2025