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Downtown Inn and Suites

2.5 star property

Photo gallery for Downtown Inn and Suites

Fountain
Free daily continental breakfast
Seasonal outdoor pool, open 8:00 AM to 8:00 PM, pool loungers
Exterior
Premium bedding, in-room safe, desk, blackout curtains

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
120 Patton Avenue, Asheville, NC, 28801
  • Place, Harrah's Cherokee Center - Asheville
    ‪5 min walk‬
  • Place, Wicked Weed Brewing
    ‪9 min walk‬
  • Place, The Orange Peel
    ‪9 min walk‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪16 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Bathroom

Standard Double Room

8.2 out of 10
Very good
(105 reviews)
  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Room, 1 King Bed

Basic Room, 1 King Bed

Basic Room, 1 King Bed

8.6 out of 10
Excellent
(188 reviews)
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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Four Points by Sheraton Asheville Downtown
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
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4.3 out of 5, Excellent, 1,000 reviews
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includes taxes & fees
4 Jan - 5 Jan 2026
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About the area

Asheville

With a stay at Downtown Inn and Suites, you'll be centrally located in Asheville, within a 10-minute walk of Harrah's Cherokee Center - Asheville and Wicked Weed Brewing. .This motel is 0.6 mi (0.9 km) from The Orange Peel and 0.7 mi (1.2 km) from Grey Eagle.
View more Motels in AshevilleOpens in a new window

What's nearby

  • Fired Up Creative Lounge Ashville - 1 min walk - 0.2 km
  • Grove Arcade - 1 min walk - 0.2 km
  • Harrah's Cherokee Center - Asheville - 5 min walk - 0.4 km
  • Wicked Weed Brewing - 9 min walk - 0.8 km
  • The Orange Peel - 9 min walk - 0.8 km

Getting around

  • Asheville Regional Airport (AVL) - 18 min drive

Restaurants

  • ‪Yum Sushi Burrito & Poke - ‬3 min walk
  • ‪Battery Park Book Exchange And Champagne Bar - ‬2 min walk
  • ‪Jerusalem Garden Café - ‬2 min walk
  • ‪Red Ginger Dimsum & Tapas - ‬2 min walk
  • ‪Top of the Monk - ‬2 min walk

About this property

Downtown Inn and Suites

Motel with free breakfast, 6-minute walk to Harrah's Cherokee Center - Asheville
Downtown Inn and Suites offers 89 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the motel include a seasonal outdoor pool.
Make yourself at home in one of the 89 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and a television in a common area.
A complimentary continental breakfast is served daily from 6:00 AM to 11:30 AM.
Featured amenities include a computer station, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 11:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:00 AM to 11:30 AM

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Outdoors

  • In the mountains
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests must provide a picture ID at check-in.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15.00 per pet, per day
Service animals are welcome, and are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 15.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 75 mi (120 km) of the property will not be allowed to check in
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to September
Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Property is also known as

Downtown Inn
Inn Downtown
Downtown Inn Asheville
Downtown Inn and Suites Motel
Downtown Inn and Suites Asheville
Downtown Inn and Suites Motel Asheville

Downtown Inn and Suites Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 503 out of 1191 reviews
Rating 8 - Good. 417 out of 1191 reviews
Rating 6 - Okay. 175 out of 1191 reviews
Rating 4 - Poor. 64 out of 1191 reviews
Rating 2 - Terrible. 32 out of 1191 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Brandon

Stayed 1 night in Sep 2025

8/10 Good

Myzsa, SAN ANTONIO

Stayed 1 night in Sep 2025

8/10 Good

Sonja

Liked: Cleanliness, staff & service
Great value, excellent location
Stayed 1 night in Sep 2025

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

angela

Liked: Cleanliness, staff & service, property conditions & facilities
thank you
Stayed 3 nights in Aug 2025

6/10 Okay

Kellie

Liked: Cleanliness
Disliked: Staff & service
Parking horrible. Noisy. Staff not helpful. Refrig not cool I put on highest setting still not cold. It was ok not the best
Stayed 4 nights in Sep 2025

10/10 Excellent

Shane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

THANKS!

Staff was great, room was clean. All of downtown Asheville is walkable from here - a big plus for us.
Stayed 3 nights in Sep 2025

6/10 Okay

Daniel

Liked: Cleanliness, staff & service
Pros: - Right on the edge of the downtown area so you can walk to tons of bars/restaurants/shops - Cheaper than other downtown hotels - Room was cleaner than I expected based on the overall vibe, although it was still the kind of place you would feel gross walking around with bare feet. Cons: - The parking lot was very difficult to maneuver in, with small spaces and a very narrow aisle. It also seemed to fill up quick, I got the last spot a couple if times. - Pets are allowed, which is good I suppose if you are travelling with a pet, but I was stuck listening to someone's poor dog howling it's head off all weekend. - On one side of the hotel you have to listen to the obnoxiously loud pool fountain, on the other side that I was on you get traffic noise and nightlife (I was awoken before dawn one morning to a man screaming repeatedly "WHO STOLE MY S***? SOMEONE TOOK ALL MY S***!"). Overall: Might be worth staying here if you want to explore the downtown area (especially if you're bringing a pet) and don't want to spend a bit extra for one of the much nicer hotels, and plan on only coming back to crash at night (and are a heavy sleeper).
Stayed 2 nights in Sep 2025

10/10 Excellent

Michael

Stayed 2 nights in Aug 2025

2/10 Terrible

Nancy M

Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room was very outdated like 1980. Our refrigerator was leaking in the floor. The power outlets which some were connected to surge protectors and some were fire hazards. The curtains were 1ft on the floor and laying on a receptacle that had a lamp plugged in. There were a half inch of dust when they pulled the fridge out to check it. There were no toiletries in the room you had to go and ask for them. This hotel's fire alarm went off 3 separate times in which we scurried to grab our pet and most important documents 2 times about an hour apart at 3 am. Then the clerk eventually cut off the alarms citing faulty sensors. Both times the fire department came and we waited in our pajamas until they cleared it for us to return. I got sick while there. Our Anniversary was ruined and had to stay an extra night because I got a food or water born illness. Urgent Care visit and 2 visits after returning home. There were ants in the sugar at the continental breakfast. The staff were nice. I highly recommend NOT staying at this run down hotel unless you just absolutely want to go party and crash. It was so loud from racing bikes to cars we got little rest. We thought we had a mountain view room. I wish I could post pictures that i took pf the room and the view. The only solace we had was a very attentive Heather and Cherish who worked there. The fountain shown on their . advertisement were only 1.5 ft tall. Did I mention ants in the food and how poorly kept the rooms were nourerated.s
Stayed 3 nights in Sep 2025

10/10 Excellent

jeremy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely view. Great price
Stayed 4 nights in Sep 2025

6/10 Okay

Kathleen

Disliked: Cleanliness, property conditions & facilities
The hotel is downtown, but the area is sketchy, lots of homeless people. The hotel is very run down, needs repairs and the pictures are deceiving. Staff were very helpful. Breakfast minimal and they do not do housekeeping on a daily basis.
Stayed 2 nights in Sep 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

bart

Travelled with family
Liked: Cleanliness, amenities
Nice clean hotel, walking distance to attractions
Stayed 1 night in Sep 2025

10/10 Excellent

Joshua

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

8/10 Good

Carlotta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

4/10 Poor

Mary, Green Cove Springs

Stayed 2 nights in Sep 2025

6/10 Okay

Roger

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very good location. Dated & needs renovation. Clean. Breakfast was adequate. Staff was friendly. Parking was tight & limited on-site but overflow was not far away. Overall, just too old & in need of updating so I would probably not stay again. But excellent location in the heart of downtown.
Stayed 1 night in Sep 2025

10/10 Excellent

Saturn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Ryan

Stayed 1 night in Aug 2025

6/10 Okay

Michael

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was pleasant enough. Place was just really old and rundown for the amount you pay to stay there.
Stayed 1 night in Sep 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I hit a deer on my way to the motel. So I couldn’t make it there. Expedia was awful!!!! Said I could not get a refund because I didn’t pay extra! I was 2 hours away I didn’t think I would hit a deer and not make it. Expedia no remorse. No care at all. I emailed downtown inn and within 10 mins they gave me a full refund!!!! I will be staying here every time I’m in Asheville from now on! Expedia….. I will not be using them unless it’s a last resort.
Stayed 1 night in Sep 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2025

10/10 Excellent

Jade

Stayed 1 night in Aug 2025