The reception staff were lovely.
The room we had was very dated, and in much need of a complete overhaul, the blind was shredding, the curtains were very old and difficult to use, the bathroom sink and toilet leaked, the bar fridge freezer was so iced up that I couldn't fit my ice bricks in. We did ask for a 'quiet' room so perhaps our room was older style? But the man next door played his radio very loudly outside our bedroom, mainly during daytime, and had a dog in his room.