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Hotel The Exchange

3.0 star property

Photo gallery for Hotel The Exchange

Front of property
Hallway
Family Room
Interior
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

View map
Damrak 50, Amsterdam, 1012 LL
  • Place, Dam Square
    ‪5 min walk‬
  • Place, Anne Frank House
    ‪12 min walk‬
  • Place, Leidseplein
    ‪8 min drive‬
  • Airport, Amsterdam (AMS-Schiphol)
    ‪22 min drive‬

Room options

View all photos for Economy Double Room, 1 Double Bed

Economy Double Room, 1 Double Bed

Economy Double Room, 1 Double Bed

  • 8 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

  • 10 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

8.0 out of 10
Very good
(16 reviews)
  • 15 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

8.0 out of 10
Very good
(15 reviews)
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Double Bed

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Suite, 1 Double Bed

10.0 out of 10
Exceptional
(4 reviews)
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Suite, 1 Double Bed

Executive Suite, 1 Double Bed

Executive Suite, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room

Family Room

  • Sleeps 4
  • 4 Twin Beds

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Superior Twin Room, 2 Single Beds, City View
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  • Bar
  • Housekeeping
  • 24/7 front desk
4.2 out of 5, Very good, 555 reviews
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Hotel The Exchange Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 405 out of 1001 reviews
Rating 8 - Good. 353 out of 1001 reviews
Rating 6 - Okay. 131 out of 1001 reviews
Rating 4 - Poor. 71 out of 1001 reviews
Rating 2 - Terrible. 41 out of 1001 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Gregory, Vancouver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All employees we met at the hotel were so nice. Next door Backwerk bakery owner was creepy and rude.
Stayed 6 nights in Aug 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, artistic room, friendly staff, middle of everything. Highly recommended.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great.
Stayed 1 night in Jul 2025

10/10 Excellent

Deneil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Cute, convenient, kind of loud

Very cool design and great location, but the 9am church bells were very loud as was the club music we could always hear faintly.
Stayed 3 nights in Jul 2025

8/10 Good

chris, Ipswich

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in the center of a very busy city. Pleasant staff, smooth check in, and clean spacious room.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Dani

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean, amazing location. Highly recommend
Stayed 8 nights in Jul 2025

10/10 Excellent

Beverley, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Thought it peculiar if you had to rent extra sheets for the cot that was requested !
Stayed 3 nights in Jul 2025

10/10 Excellent

Lee

Stayed 2 nights in Jul 2025

6/10 Okay

William

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A bit too simple
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
The room was very small- hardly enough room for our luggage. The bathroom felt like a bathroom in an RV- the toilet was almost in the shower.
Stayed 1 night in Jul 2025

10/10 Excellent

Antony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely room

Only spent one night there but was a lovely time spent in this unique room would definitely stay there again
Stayed 1 night in Jul 2025

8/10 Good

Brandon

Liked: Staff & service

Great AC horrible WiFi

The hotel was in a great location close to the train. It also had excellent air conditioning. The bathroom drain did not work and it flooded the bathroom each time you showered. Also the WiFi did not work the entire time we were there. They said floor 5 was too far from reception. But neither of the WiFi networks worked. The decor was…interesting… but I guess each room is different.
Stayed 3 nights in Jun 2025

10/10 Excellent

Gareth

Stayed 3 nights in Jun 2025

10/10 Excellent

Susan D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A find in Amsterdam!

This was a real find: the hotel was reasonably priced, in a convenient and safe location, and with incredibly friendly and helpful staff. There is an elevator, but as it’s a bit of a rabbit warren upstairs, you might need to switch to another one. When the person at the desk saw that I had a heavy suitcase, she moved me to a room that did t require changing elevators or climbing stairs. When I got to my room, i couldn’t open the window, and they sent someone up within a few min it es to fix it. There’s free coffee and tea in a lounge on the ground floor, and it’s an easy walk from the station (which I could see from my window) Great breakfast place a couple of doors down. The staff pride themselves on the individual decor for each room. My room was pretty bare bones, but functional with nice pillows. It would be better with more light ,and a box of tissues, but that’s a very minor issue.
Stayed 3 nights in Jun 2025

8/10 Good

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is well located, the front isn’t imposing, but that’s ok. Reception was friendly enough and didn’t take too long. Rooms (as they tend to be in Amsterdam) very small but did the job. Good shower. Room was clean.
Stayed 1 night in Jun 2025

6/10 Okay

Trestiana

The positive aspects of Hotel The Exchange Amsterdam was its location, and a fairly sized room. The rest was just strange. The entrance looked as an old bathroom hallway, very narrow and covered with tiles. The door was just a regular old door, nothing indicating a hotel. The reception was a very small booth, with one person helping. The elevators and hallways were so narrow two persons had to squeeze to be able to pass. I case of an emergency I don’t think people could have been evacuated. My room was clean, but strangely decorated with drapes in shades of brown, covering all walls. It looked depressing. I couldn’t say I can recommend this hotel.
My room.
The entrance hallway.
The steps from lobby to first floor.n
Stayed 4 nights in Jun 2025

10/10 Excellent

Els

Terrific staff, helpful and friendly, great location good coffee very clean very comfortable bed, air quality. GreatTelevision. We got ourselves turned around and lost in Amsterdam, called the hotel snd they patiently and kindly got us back on track. Lovely area, great walks, trams to all museums, concerts, walk to several great restaurants for all styles and prices
Stayed 2 nights in Jun 2025

8/10 Good

Patricia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Whilst a very basic hotel, it was right in the centre of Amsterdam and had all our needs. Staff available 24/7 were very friendly and helpful, giving us lots of tips for places to visit. Room was very clean and we had a view over Damrak. Free tea and coffee always available by reception, and a nice cafe next door for breakfast. People were constantly arriving, so obviously a popular choice. if you are looking for a central location at a reasonable price, this is it.
Stayed 3 nights in Jun 2025

10/10 Excellent

Paul, North Shields

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms been lucky to stay in a different one every time .Easy check in, nice area pretty central to me been to a few concerts at Paradiso and Melkweg easy walking distance.Nice clean and quiet Definitely recommend.
Stayed 7 nights in Feb 2025

6/10 Okay

Leslie

Travelled with partner
Disliked: Amenities
The location was fantastic. Walking distance to the hustle and bustle of everything. The room itself was shabby, the walls needed cleaning or a coat of paint.. The bed is only accessible on one side only. However the best itself was very comfy.
Stayed 3 nights in Jun 2025

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean room, staff was friendly and near the train station. The room was uniquely decorated, which added to our which we appreciated
Stayed 1 night in May 2025

4/10 Poor

Wendy, Wilen b. Wollerau

Liked: Cleanliness, property conditions & facilities
The hotel was very well located and the room was very clean and nice designed. However, the mattress sloped on both sides, which did not give me a good night’s sleep.
Stayed 2 nights in May 2025

10/10 Excellent

troy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent in accommodating all requests.
Stayed 3 nights in May 2025