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Holiday Inn Express Amsterdam - City Hall by IHG

3.0 star property

Photo gallery for Holiday Inn Express Amsterdam - City Hall by IHG

Exterior
Exterior
Free daily continental breakfast
Lobby
Premium bedding, in-room safe, desk, blackout curtains

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Laundry room
  • Housekeeping

Explore the area

View map
Valkenburgerstraat 14-16, Amsterdam, NL, 1011 LZ
  • Place, ARTIS
    ‪6 min walk‬
  • Place, Nemo Science Museum
    ‪8 min walk‬
  • Place, Rembrandt Square
    ‪11 min walk‬
  • Airport, Amsterdam (AMS-Schiphol)
    ‪19 min drive‬

Room options

View all photos for Standard Room (Free Breakfast)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room (Free Breakfast)

8.4 out of 10
Very good
(25 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Room, 1 Double Bed (Free Breakfast)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 Double Bed (Free Breakfast)

8.8 out of 10
Excellent
(80 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible (Free Breakfast)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 Double Bed, Accessible (Free Breakfast)

8.2 out of 10
Very good
(10 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds (Free Breakfast)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Single Beds (Free Breakfast)

9.0 out of 10
Wonderful
(80 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed (Canal View, Free Breakfast)

Standard Room, 1 Double Bed (Canal View, Free Breakfast) | View from room

Standard Room, 1 Double Bed (Canal View, Free Breakfast)

9.2 out of 10
Wonderful
(25 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds (Canal View, Free Breakfast)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Single Beds (Canal View, Free Breakfast)

8.6 out of 10
Excellent
(20 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

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Exterior
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4 Jan - 5 Jan 2026
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About the area

Amsterdam

With a stay at Holiday Inn Express Amsterdam - City Hall by IHG, you'll be centrally located in Amsterdam, within a 5-minute drive of Dam Square and Passenger Terminal Amsterdam. .This hotel is 0.6 mi (1 km) from Rembrandt Square and 2.5 mi (3.9 km) from Van Gogh Museum.

What's nearby

  • Hortus Botanicus - 4 min walk - 0.4 km
  • ARTIS - 6 min walk - 0.5 km
  • Nemo Science Museum - 8 min walk - 0.7 km
  • Rembrandt Square - 11 min walk - 0.9 km
  • Dam Square - 16 min walk - 1.4 km

Getting around

  • Mr. Visserplein Stop - 5 min walk
  • Amsterdam Central Station - 16 min walk
  • Amsterdam Airport Schiphol (AMS) - 29 min drive

Restaurants

  • ‪ibis Amsterdam Centre Stopera - ‬1 min walk
  • ‪Bakers & Roasters - ‬5 min walk
  • ‪Orloff - ‬4 min walk
  • ‪MOAK Pancakes City Center - ‬5 min walk
  • ‪Tony's NYC Bagel - ‬5 min walk

About this property

Holiday Inn Express Amsterdam - City Hall by IHG

Hotel with free breakfast, near Dam Square
Holiday Inn Express Amsterdam - City Hall by IHG offers 89 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with digital channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Make yourself at home in one of the 89 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and tour/ticket assistance.
Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily from 7:00 AM to 11:30 AM.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.
A complimentary continental breakfast is served each morning between 7:00 AM and 11:30 AM.
Onsite venue - bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking for EUR 35 per night; reservations required; discounts available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 11:30 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

More

  • 3 buildings
  • 7 floors
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 12.50 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: EUR 35 per night (1476 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Holiday Inn Express Amsterdam City Hall Hotel
Holiday Inn Express Hall Hotel
Holiday Inn Express Amsterdam City Hall
Holiday Inn Express Hall
Holiday Inn Express Amsterdam City Hall
Holiday Inn Express Amsterdam City Hall by IHG
Holiday Inn Express Amsterdam City Hall an IHG Hotel
Holiday Inn Express Amsterdam - City Hall by IHG Hotel
Holiday Inn Express Amsterdam - City Hall by IHG Amsterdam
Holiday Inn Express Amsterdam - City Hall by IHG Hotel Amsterdam

Holiday Inn Express Amsterdam - City Hall by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 597 out of 1005 reviews
Rating 8 - Good. 294 out of 1005 reviews
Rating 6 - Okay. 74 out of 1005 reviews
Rating 4 - Poor. 21 out of 1005 reviews
Rating 2 - Terrible. 19 out of 1005 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

ELIZABETH

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantonla ubicación
Stayed 4 nights in Sep 2025

10/10 Excellent

Gene

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 2 nights in Sep 2025

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Stayed 3 nights in Sep 2025

10/10 Excellent

Kalil

Stayed 3 nights in Sep 2025

10/10 Excellent

James

Stayed 2 nights in Sep 2025

10/10 Excellent

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, great breakfast (including eggs and pancakes even though a cold breakfast was advertised). The room was clean and comfortable, (love the handheld shower). The only thing missing was luggage stands. The room temperature was cold and impossible to change but I’m sure the staff would have assisted if we had asked. Hotel is a 20 to 30 minute walk from popular attractions.
Stayed 4 nights in Sep 2025

8/10 Good

RUBEN

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Sep 2025

8/10 Good

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was below grade but very clean. Water pressure was excellent along with plenty of hot water.
Stayed 1 night in Sep 2025

10/10 Excellent

lorie

Liked: Cleanliness
Stayed 2 nights in Sep 2025

10/10 Excellent

Todd, Hutchinson

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel went above and beyond to ensure or needs were met.
Stayed 2 nights in Sep 2025

6/10 Okay

Michael

Travelled with family
Pretty standard for a holiday inn express. We found a silverfish in a bed one night, they changed our room promptly. Was a good budget hotel, nothing fancy, just basic, reasonably clean other than the bug in the bed and a few crumbs and bits around the room that weren’t cleaned up. Pretty normal for a holiday inn express
Stayed 5 nights in Sep 2025

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice city hotel clean and convenient and only 10 minutes to town
Stayed 3 nights in Sep 2025

10/10 Excellent

Shawn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Esteban

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2025

10/10 Excellent

Dorota

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The super nice receptionist who let us check in early. Breakfast was nice. We also liked the room
Stayed 1 night in Sep 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent views of the canal. The staff is professional friendly and efficient.
Stayed 2 nights in Aug 2025

2/10 Terrible

Robert

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This is a boutique hotel. The hotel pictured on Expedia shows a beautiful canal. You could not see it from the hotel. It's a very dirty area near the Red Light district. There is nothing nearby to do and no restaurants that are convenient. The room is very basic. No frig or microwave if you brought food back. The breakfast is basic and never changes. They say they provide gluten free food. They brought my wife some crackers.
Stayed 6 nights in Sep 2025

4/10 Poor

Patricia

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Sep 2025

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, amenities
The staff were friendly and helped with directions to restaurants and other places of interest.
Stayed 4 nights in Aug 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service
Exactly what was expected of the global hotel chain. The staff were friendly, the room was clean-ish (there were some stains on the carpet, a big cobweb in one corner of the ceiling, and a funny smell in the corridor - not sure if there’s been some recent painting done?). The location was ok for getting to the train station or going to the NEMO Museum, but if I come back again, I might try staying further into the city centre. We were a 10-15 minute walk away from the different restaurants we dined at each night. We had breakfast at the hotel which was ok, but would be better with a new system for time slots. We were told to book time slots at reception to guarantee a seat, but even after booking a time slot, it was difficult to find somewhere to sit and eat. Overall, a good stay for what we paid.
Stayed 3 nights in Aug 2025

8/10 Good

Jaunty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room right at water level was very nice. Breakfast was good. Slight complaint about the pillows - they were too firm, otherwise all was good.
Stayed 2 nights in Sep 2025

6/10 Okay

Jason

The room cleaner didn’t do good job, She didn’t cu

Stayed 3 nights in Aug 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
The location is further from the central city than it appears on the map. There were no wash cloths. The single duvet cover was too hot for the summer.
Stayed 2 nights in Aug 2025

10/10 Excellent

william

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, helpful and professional staff. Nice room. Good location.
Stayed 2 nights in Aug 2025