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Citadines Canal Amsterdam

4.0 star property

Photo gallery for Citadines Canal Amsterdam

Meeting facility
Reception
Exterior
Lounge
Studio Executive

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Bar
  • Gym
  • Parking available
  • Air conditioning

Explore the area

View map
Noorderstraat 46, Amsterdam, 1017 TV
  • Rijksmuseum
    ‪7 min walk‬
  • Van Gogh Museum
    ‪13 min walk‬
  • Dam Square
    ‪18 min walk‬
  • Amsterdam (AMS-Schiphol)
    ‪17 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

8.0 out of 10
Very good
(1 review)
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room

Coffee and/or coffee maker

Superior Room

9.2 out of 10
Wonderful
(25 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio

Premium bedding, in-room safe, laptop workspace, blackout curtains

Studio

9.6 out of 10
Exceptional
(10 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio Executive

Coffee and/or coffee maker

Studio Executive

9.6 out of 10
Exceptional
(4 reviews)
  • 26 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for One-Bedroom Apartment

Coffee and/or coffee maker

One-Bedroom Apartment

  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for One-Bedroom Executive Apartment

Coffee and/or coffee maker

One-Bedroom Executive Apartment

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Double Beds

View all photos for Classic Room

Coffee and/or coffee maker

Classic Room

9.2 out of 10
Wonderful
(23 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Amsterdam

Citadines Canal Amsterdam is centrally located in Amsterdam, a 4-minute walk from Amstelkerk and 7 minutes by foot from Utrechtsestraat. .This eco-certified hotel is 0.4 mi (0.6 km) from Spiegelkwartier and 0.5 mi (0.8 km) from Heineken Experience.

What's nearby

  • Heineken Experience - 6 min walk - 0.5 km
  • Rijksmuseum - 7 min walk - 0.7 km
  • Van Gogh Museum - 13 min walk - 1.2 km
  • Dam Square - 18 min walk - 1.6 km
  • Anne Frank House - 5 min drive - 2.2 km

Getting around

  • Vijzelgracht Station - 5 min walk
  • Rokin Station - 13 min walk
  • Amsterdam Airport Schiphol (AMS) - 31 min drive

Restaurants

  • ‪Mulder Café - ‬4 min walk
  • ‪Nel - ‬4 min walk
  • ‪Tokyo Ramen Takeichi - ‬3 min walk
  • ‪De Myrabelle - ‬2 min walk
  • ‪MangiaPizza Da Antonio - ‬3 min walk

About this property

Citadines Canal Amsterdam

Eco-certified hotel with a fitness center and a 24-hour front desk
Citadines Canal Amsterdam offers 93 accommodations with espresso makers and safes. Beds feature premium bedding. 50-inch Smart televisions come with satellite channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Amsterdam hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 93 guestrooms featuring espresso makers and Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and complimentary newspapers.
Enjoy recreational amenities such as a fitness center and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, a communal living room, and tour/ticket assistance.
Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are served on weekdays from 7 AM to 10 AM and on weekends from 7:30 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
Continental breakfasts are available for a surcharge on weekdays between 7 AM and 10 AM and on weekends between 7:30 AM and 10:30 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Uncovered parking on site (EUR 50 per day)
  • Limited on-site parking

Food and drink

  • Continental breakfast available for a fee 7 AM to 10 AM on weekdays and 7:30 AM to 10:30 AM on weekends; EUR 19 for adults and EUR 9.50 for children
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Gym

Family friendly

  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lift (95 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (80 centimetre high)

More

  • 1 building
  • 100% renewable energy
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1969
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Renovated entire property - March 2024
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 25.0 per stay
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 12.50 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 19 for adults and EUR 9.50 for children
  • Uncovered self parking fee: EUR 50 per day
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking and high chair
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Amsterdam Arthur Frommer
Mercure Amsterdam Arthur Frommer
Mercure Frommer
Mercure Hotel Amsterdam Arthur
Mercure Hotel Amsterdam Arthur Frommer
Mercure Hotel Frommer
Accor Amsterdam Arthur Frommer
Mercure Amsterdam Arthur Frommer Hotel Amsterdam
Mercure Hotel Amsterdam Centre Canal District
Mercure Hotel Canal District
Mercure Amsterdam Centre Canal District
Mercure Canal District
Citadines Canal Amsterdam Hotel
Citadines Canal Amsterdam Amsterdam
Citadines Canal Amsterdam Hotel Amsterdam
Mercure Hotel Amsterdam Centre Canal District
Mercure City Amsterdam Centre Canal District Hotel

Citadines Canal Amsterdam Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 266 out of 382 reviews
Rating 8 - Good. 82 out of 382 reviews
Rating 6 - Okay. 17 out of 382 reviews
Rating 4 - Poor. 7 out of 382 reviews
Rating 2 - Terrible. 10 out of 382 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was small and close to street that was noisy. HVAC was difficult to set consistently.
Stayed 2 nights in May 2025

10/10 Excellent

Israel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were wonderful and the cleanliness of the hotel and rooms was immaculate would love to stay again on our next trip
Stayed 1 night in May 2025

10/10 Excellent

Malcolm

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location - no early checkins before 3.
Stayed 6 nights in May 2025

10/10 Excellent

Rebecca

Stayed 3 nights in May 2025

10/10 Excellent

Kama

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Hidden Gem in Amsterdam Tucked away on a peaceful street, this hotel is a true hidden gem in the heart of Amsterdam. The location is ideal—quiet enough to relax, yet still within walking distance of the city’s main attractions. The rooms are cozy and well-equipped, featuring a handy kitchenette complete with a fridge and microwave—perfect for longer stays or those who prefer a bit of self-catering. One of the standout touches is the 24/7 availability of coffee and hot chocolate in the common area, which made coming back to the hotel each evening even more enjoyable. Highly recommended for travelers seeking comfort, convenience, and a little extra charm.
Stayed 6 nights in Apr 2025

10/10 Excellent

Yi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in a very quiet neighborhood. However, you don’t need to walk far to find restaurants and is in close proximity of Metro. The free coffee options are excellent. The room has high ceilings and gave an airy feel. Highly recommend hotel to stay in Amsterdam.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice hotel within walking distance of everything you would want to see in central Amsterdam. The rooms were still in a good condition from the refit. But you can see a few areas where if maintenance isn't performed it will start to accumulate. Small cosmetic damage that is to be expected in a busy, fully booked hotel. We didn't partake in the €19 breakfast as it did seem a little expensive. So I can't comment on the quality of that. The staff were great, the rooms are as advertised and the location is ideal if you are on a cultural stay. I will look to stay in one of the groups properties in other cities again. Can't say fairer than that.
Stayed 3 nights in Apr 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We loved Citadines. It served as our base for exploring the city. Definitely glad that we opted for the spacious studio. Plenty of room and it has a bigger bathroom than the typical European hotel. The staff was friendly, English speaking, and the on premises laundry with everything included was a plus. No one wants to travel home with soiled laundry. It’s also centrally located and a hop skip and jump to the Reikj, Heineken, Dam Square, and 20 min walk to central Station.
Stayed 3 nights in Apr 2025

8/10 Good

Ghazal

Liked: Cleanliness, staff & service, property conditions & facilities
The place itself is a nice hotel. However for the amount you pay for stay, there are bigger options in surrounding areas. The rooms are small. The bathroom size is also small. If I bring my elbows up, they would touch the walls. There is no ventilation in the bathrooms. We had to leave the window open and keep the bathroom door open to let fresh air inside the room and the bathroom. The daily breakfast options are the same everyday. There are hot foods, cheeses, baked goods and granola bar. There is unlimited complimentary tea and nice coffee machine with options which is a nice touch. There’s workout room with new equipment, a conference room and a nice lounge which came handy for us to spend our time during the days between the sightseeing’s and dinner plans. The property is close to different eatery options with 5-10 minutes away.
Stayed 7 nights in Apr 2025

2/10 Terrible

Anna

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We always book an extra night before we arrive in Amsterdam because our flight arrives really early in the morning from Canada, so we want to make sure that when we land we can go straight into a room that is waiting for us instead of waiting for check in at 3 or 4 pm. I always call ahead of time and inform the hotel we will be checking in late so not to mark us as a no show as I did this time as well. Except this time they thought they could make some extra money by giving our already paid for room to someone else before we show up. Lo and behold when we arrived at the hotel our room was not available. Not only did they give our paid for room away but they also didn't seem to care whatsoever about the inconvenience that presented us with. Tired from a full night of flying (and being awake) the last thing we want to do is wait for a room that was supposed to be waiting for us already and arguing with hotel staff as to why it is not ok. Very disappointed in the customer service on this.

6/10 Okay

Eric, Crystal Lake

Travelled with family
Liked: Cleanliness, property conditions & facilities
Expensive and small room
Stayed 2 nights in Apr 2025

10/10 Excellent

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful hotel and outstanding staff on reception there to greet you every time. We booked the Superior Room and it was perfect, spacious and exceptionally clean. A little noisy on the street at the night but would not put us off next time and we are already looking to book again this year!
Stayed 2 nights in Apr 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t wait to stay here again. I recommend it to everyone. What a dream stay!
Stayed 2 nights in Mar 2025

8/10 Good

Ardiani

Liked: Cleanliness
Stayed 2 nights in Apr 2025

10/10 Excellent

Eliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

andrea

Liked: Amenities
The room was nice and clean. Small but adequate for a single person.
Stayed 2 nights in Apr 2025

10/10 Excellent

Chandreyi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located with great amenities (kitchenette in room, elevated gym, lounge area in basement).
Stayed 7 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great choice for a Clean, quiet,

After spending many, many, hours sweating where to stay for my second visit to Amsterdam, I pulled the trigger and landed in this Gem. What a great find. Recently renovated hotel, our room seemed like we were the first occupants. Super clean, always friendly staff and AMAZING location. Choose this place if you want to stay among the locals in a quiet neighborhood. Minutes away from everything. We almost always walked everywhere, as it was as fast or faster than taking the trams or metros. Breakfast was great too! Enjoy!
Stayed 4 nights in Mar 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully renovated hotel. The studio was very well equipped and efficient studio.
Stayed 4 nights in Mar 2025

10/10 Excellent

mario

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was very convenient and close to restaurants , shopping and museums . We liked our room and its ammenities . Great staff .
Stayed 3 nights in Mar 2025

10/10 Excellent

Raghunath

Stayed 3 nights in Mar 2025

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2025

10/10 Excellent

Jonathan

Stayed 2 nights in Mar 2025

10/10 Excellent

Raghunath

Stayed 2 nights in Mar 2025