Book Alton hotels

Lovely building, rooms and excellent service from staff. Spa good, but disappointed due to odorous water in outside hot tubs and excessive amount of foam and scum in the indoor hydro pool which put us off using the spa facilities due to concerns of cleanliness. A shame as everything else about our stay was exceptional. Complimentary room upgrade was appreciated although the shower tray was very slow to drain. The pantry room is a great idea and had a good selection of drinks and snacks to choose from. Walks suggested in the handy book in our room were well enjoyed. The Brasserie restaurant was excellent with a good menu and service was second to none - everyone was friendly and nothing was too much to ask. (N.B. Spa cleanliness was raised with reception at checkout)

The spa facilities are excellent as is the food. The staff in the restaurant were lovely - friendly and enthusiastic. They were a pleasure to talk to.

Check in staff excellent & lobby with Starbucks & pub very useful indeed. Room comfortable & clean with a nice view. UF there was a negative, it would be the window frames which had not been cleaned ever & were dusty to the point of mould. However, this did not detract from an overall great stay.

Hotel was lovely, the rooms were a good size, modern and clean. The staff were really nice and hotel is very child friendly. Our room was ready for check in as soon as we got there. Definitely would return

Decent rooms, pleasant staff, average breakfast.

Great place to stay handy for the town and football stadium.