All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.2/10
Cleanliness
8.6/10
Staff & service
7.6/10
Amenities
7.6/10
Property conditions & facilities
7.4/10
Eco-friendliness
Rating 10 - Excellent. 203 out of 570 reviews
10 - Excellent
203
Rating 8 - Good. 218 out of 570 reviews
8 - Good
218
Rating 6 - Okay. 95 out of 570 reviews
6 - Okay
95
Rating 4 - Poor. 38 out of 570 reviews
4 - Poor
38
Rating 2 - Terrible. 16 out of 570 reviews
2 - Terrible
16
Reviews
8/10 Good
Phoebe-Hannah
Business traveller
13 Aug 2025
Liked: Cleanliness, staff & service
Beautiful room and extremely clean bedroom/bathroom even given the age of the place. Downsides were not everything was available as advertised and therefore could’ve saved money not upgrading the room. No coffee machine. Staff were extremely lovely and welcoming. Entire venue was very clean although some spaces very outdated and not matching.
Phoebe-Hannah
Stayed 1 night in Aug 2025
6/10 Okay
Teresa
12 Aug 2025
Liked: Staff & service
As disabled person put on second floor with two flights of stairs and no lift. However the lovely receptionist was able to.move me to a more suitable room for which I was grateful. Toilet doe not flush. Guests noisy above and to side until past midnight when I had to ask reception to intervene, which they did nicely. Pillows are scompy. By 8am most components of cooked brea6had run out. No pastries.
Overall a disappointing stay that I had looked forward to
Nice kind of quaint older style hotel with a large guest relaxing lounge on the first floor BUT lots of steps up and down depending on your room location. Older potential guests should discuss this with the hotel before booking. Initially booked in a room with a couple of foul-mouthed noisy lads next door and door open. Made an early decision to ask for relocation which was arranged and ended up with a quiet room as we had lots of ground to cover the next day. Breakfast was good and all staff friendly and helpful. Parking more than adequate. Ended up an excellent stay.
Ian
Stayed 1 night in Aug 2025
6/10 Okay
Kelly
8 Aug 2025
Liked: Cleanliness, staff & service
We have stayed here before and it is convenient for the area. Sadly they lack the amenities- no microwave, fridge, or safe. All the beds are twins and not overly comfortable. They were cleaning the gutters while we were there and the machine was loud and started early in morning making it impossible to sleep. The staff was wonderful and the rooms were clean. They also held our bags for two days while we were somewhere else until we came back.
No charge for parking was a plus.
Would've benefited from having bottles of water to make tea in the room. Cups were a decent size. Staff were amenable.
Beds were comfortable. Appreciate that extra pillows were available in the room.
Rosemary
Stayed 1 night in Jul 2025
6/10 Okay
Haydyn
18 July 2025
We loved this area’s beauty but we wished the hotel had had the convenience of a lift for our luggage.
Perfect for what we wanted for a 1 night stay on the way to Goodwood Festival Of Speed, room a bit dated but clean and tidy, staff were great, all-around decent hotel 👍
Definitely in need of some TLC. Could hardly see through bedroom window as so dirty, the view was of a flat roof, no attention paid to keep it nice, whole area needed repainting & a plant pot or two would have been a nicer view. Behind my bathroom sink was thick with dust, burn holes in the carpet & communal areas look very tired with dusty silk or plastic plants! Cheap room, good place for workmans rest but not somewhere to stay to enjoy ambience. I’m guessing it was once a grand old hotel now it’s just an old hotel.
Apart from the hottest night which made it difficult to sleep we could not fault anything made welcome including the dog. Dinner was good breakfast good
thank you
Just a one night stop over after getting off the ferry at 10.00pm.
Friendly welcome, lots of parking and a big comfortable room with a bath was just what I needed.
Bar was open and again the staff were great.
Good choice at breakfast and good, attentive staff.
Easy, comfortable and great value stay.