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Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

Property class: 5 and above

Photo gallery for Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

Aerial view
Property video
Sports facility
Outdoor wedding area
Interior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa pool
  • Spa

Explore the area

View map
Zona Costera K256, Akumal, QROO, 77710
  • Place, Akumal Beach
    ‪3 min drive‬
  • Place, Akumal Ecological Center
    ‪3 min drive‬
  • Place, Riviera Maya Golf Club
    ‪4 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Deluxe Junior Suite

Free minibar, in-room safe, desk, blackout curtains

Deluxe Junior Suite

8.0 out of 10
Very good
(443 reviews)
  • Garden view
  • 52 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Junior Suite Quadruple

View from room

Deluxe Junior Suite Quadruple

7.8 out of 10
Good
(17 reviews)
  • Garden view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Junior Suite Single

Free minibar, in-room safe, desk, blackout curtains

Deluxe Junior Suite Single

8.4 out of 10
Very good
(30 reviews)
  • Garden view
  • 52 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

View all photos for Suite Deluxe With Garden View

Free minibar, in-room safe, desk, blackout curtains

Suite Deluxe With Garden View

  • Garden view
  • 52 sq m
  • Sleeps 5

View all photos for Deluxe Junior Suite Ocean View

Free minibar, in-room safe, desk, blackout curtains

Deluxe Junior Suite Ocean View

8.4 out of 10
Very good
(40 reviews)
  • Ocean view
  • 52 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Mini Suite

Free minibar, in-room safe, desk, blackout curtains

Mini Suite

7.0 out of 10
Good
(11 reviews)
  • Garden view
  • 72 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Junior Suite Ocean View Quadruple

Free minibar, in-room safe, desk, blackout curtains

Deluxe Junior Suite Ocean View Quadruple

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Mini Suite Quadruple

Free minibar, in-room safe, desk, blackout curtains

Mini Suite Quadruple

  • Garden view
  • 72 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Similar properties

3 outdoor pools, pool cabanas (surcharge), pool umbrellas
Secrets Akumal Riviera Maya - Adults Only - All Inclusive
Akumal
  • Pool
  • Spa pool
  • All-inclusive
  • Spa
4.8 out of 5, Exceptional, 1,003 reviews
The price is AU$738
includes taxes & fees
5 May - 6 May
Secrets Akumal Riviera Maya - Adults Only - All Inclusive

About the area

Akumal

Located in Akumal, Grand Sirenis Riviera Maya Resort & Spa - All Inclusive is by the ocean, within a 10-minute drive of Cenote Azul and Xpu-ha Beach. .This all-inclusive property is 5.3 mi (8.6 km) from Akumal Beach and 6.3 mi (10.2 km) from Half Moon Bay.

What's nearby

  • Hekab Be Biblioteca - 3 min drive - 4.7 km
  • Akumal Beach - 3 min drive - 5.0 km
  • Akumal Ecological Center - 3 min drive - 5.0 km
  • Riviera Maya Golf Club - 4 min drive - 8.5 km
  • Aktun Chen - 4 min drive - 8.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 68 min drive

Restaurants

  • ‪Pueblito Lindo - ‬13 min walk
  • ‪Xtra Time Sport Bar - ‬2 min drive
  • ‪La Hacienda - ‬2 min drive
  • ‪Oishi Japanese Restaurant - ‬12 min walk
  • ‪Lobby Bar White Sand - ‬20 min walk

About this property

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive offers 934 accommodations, which are accessible via exterior corridors and feature private hot tubs and free minibar items. Rooms open to balconies. Accommodations have separate sitting areas and are furnished with double sofa beds. 50-inch Smart televisions come with cable channels and Netflix.

Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and designer toiletries. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

A private beach, a health club, and complimentary bicycles are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a lazy river, a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 17 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs, and detox wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Treat yourself to a stay in one of the 934 guestrooms, featuring private hot tubs and Smart televisions. Rooms have private balconies. Cable television is provided for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and designer toiletries.
Pamper yourself with a visit to the spa, which offers body treatments and facials. After dipping into one of the 3 outdoor pools, you can spend some time at the private beach. Additional amenities at this property include complimentary wireless internet access, concierge services, and an arcade/game room.
Grab a bite at The Park, one of the property's 10 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the 2 coffee shops/cafes. Mingle with other guests at the complimentary reception, held daily. Visit one of the 10 bars/lounges, 2 beach bars, and 3 poolside bars for a refreshing drink. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Event facilities at this property consist of a conference center and meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM. A complimentary manager's reception is offered each day.
The Park - Overlooking the ocean and garden, this restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Oishii - This restaurant specializes in Pan-Asian cuisine and serves dinner only. Reservations are required. Open daily.
Butchers - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Reservations are required. Open daily.
Carnal - This restaurant specializes in Fusion cuisine and serves dinner only. Reservations are required. Open daily.
Lima - This restaurant specializes in Peruvian cuisine and serves dinner only. Reservations are required. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
Room service during certain hours (limited menu)
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkeling

Land activities

Bicycling
Fitness facilities
Soccer
Tennis
Volleyball
Kids club

Lessons/classes/games

Aerobics
Dancing
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 10 bars/lounges
  • 10 restaurants
  • 2 beach bars
  • 2 coffee shops/cafes
  • 3 poolside bars
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Butchers
  • Carnal
  • Lima
  • Oishii
  • The Park

Things to do

  • 2 outdoor pickleball courts
  • 3 outdoor pools
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Ecotours
  • Evening entertainment
  • Foosball table
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Hiking/biking trails
  • Hot tub
  • Kayaking
  • Lazy river
  • Music library
  • Playground
  • Sauna
  • Shopping
  • Snorkelling
  • Steam room
  • Table tennis
  • Tennis

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Children's toys
  • Free children's club
  • In-room sofa bed
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 17 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 18 buildings
  • 3 floors
  • Built in 2006
  • Communal living room
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Renovated entire property - December 2024
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 15

Special check-in instructions

Guests must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Unlimited a la carte themed dining is available by reservation only, and is subject to availability. Reservations can be made upon arrival. This property enforces a dress code in the themed dining venues.

Access methods

Staffed front desk, key retrieval

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 3.04 per accommodation, per night. This tax does not apply to children under 12 years of age.
  • Sanitation services: USD 4.73 per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property
Guests under 18 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

Property is also known as

All Inclusive Grand Sirenis Riviera Maya
Grand Riviera Maya Sirenis
Grand Sirenis All Inclusive
Grand Sirenis Riviera
Grand Sirenis Riviera Maya Resort All Inclusive Akumal
Grand Sirenis Riviera Maya Akumal
Grand Sirenis Riviera Maya Resort All Inclusive
Grand Sirenis Riviera Maya All Inclusive Akumal
Grand Sirenis Riviera Maya All Inclusive Solidaridad
Grand Sirenis Riviera Maya Solidaridad
Grand Sirenis Riviera Maya All Inclusive Kantenah
Sirenis Riviera Maya Inclusiv
Grand Sirenis Riviera Maya Resort Spa All Inclusive
Grand Sirenis Riviera Maya Resort & Spa - All Inclusive Akumal

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 370 out of 617 reviews
Rating 8 - Good. 134 out of 617 reviews
Rating 6 - Okay. 61 out of 617 reviews
Rating 4 - Poor. 26 out of 617 reviews
Rating 2 - Terrible. 26 out of 617 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Lindsay

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was great! Didn’t get a king size bed unfortunately. Room service was hit and miss when we got it or not. Staff were all wonderful. Not allowed to bring food out of the buffets which was annoying
Stayed 7 nights in Jan 2026

4/10 Poor

Cindy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Clean place, beautiful property but over priced Staff doesn't really care, room service basically doesn't exist, quantity of drinks not there, quantity of food poor. 😤 And night life NONE! 🌃
Stayed 8 nights in Dec 2025

8/10 Good

Sidney

Stayed 10 nights in Dec 2025

10/10 Excellent

Anastasiia

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Amazing stuff and hotel!
Stayed 9 nights in Nov 2025

10/10 Excellent

Sidia Galdamez

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Hey! I’m not used to write a review even though I like to read them before we book a trip but this time its different it was really good, whoever is interested in my comment, we stayed for the first time at Grand Sirenis resort Hotel in Riviera Maya M. we was looking for a resort to have a lots fun and activities for my 5 years old twins we found this one we like it at first we saw they have a Lazy river wish it was the most amazing spot I have no words to describe how we feels how I’m feeling after we went we had a great experience there, the employees are amazing all of them, they are Kind,humble,sweet,helpful, caring and very friendly people, I’m not joking it’s the most amazing place we ever went, they make us feels like Home. we visited others Hotels resorts nothing compares with Grand Sirenis we are really happy with it,we loves it, we will go back soon I recommend 100% for couples and families with smalls kids or whoever would like to just relax and having a good time. Thank you! For everything Grand Sirenis Riviera Maya spa and resort.
Stayed 12 nights in Dec 2025

10/10 Excellent

Calvin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Alfred is an amazing concierge to work with and was able to get reservations for restaurants we wanted to go to with our limited time. All of the Staff were amazing from house keeping, beverage services, bartenders, spa staff, and more. My wife received a massage on the beach and she said it was amazing! They had plenty to do on sight and plenty to see for the time were there. Everyone was very accommodating to anything that was needed and there weren’t any weird hidden fees they didn’t tell you up front about. Buffets were great in our opinion, they had plenty of variety and the waiters were on point. I would very much enjoy going back and spending longer there in the future!
Stayed 3 nights in Jan 2026

10/10 Excellent

Rachel, FPO

Gr
Stayed 5 nights in Dec 2025

10/10 Excellent

Shae-Lynn

Stayed 6 nights in Dec 2025

8/10 Good

Jose S

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our concierge Alfred was very helpful. we ran into a couple of speedbumps during our stay and Grand Sirenis Riviera Maya Resort & Spa was very supportive
Stayed 12 nights in Dec 2025

8/10 Good

Qiang

The property inself
Stayed 9 nights in Dec 2025

6/10 Okay

Deborah

Travelled with family, Travelled with family and small children
Room service was not reasonable. Asked for water that was complementary and they said the water was already marked as supplied, which was not accurate. They refused to give the complementary water and said I must pay for additional. Buffet was not clean and crowds ate food and touched the tongs. Server at the coffee shop was eating one of the pastries and licking her fingers and serving ice cream at the same time. The whole family got food poisoning. The concierge was the only helpful part of our trip.
Stayed 7 nights in Dec 2025

10/10 Excellent

Nicholas

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay at Grand Sirenis! The grounds were beautiful, and the staff were very friendly and helpful. Eduardo was amazing and did everything he could to make sure that our stay was perfect!
Stayed 6 nights in Dec 2025

10/10 Excellent

Alexandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time. Best property we've ever at stayed in Mexico
Stayed 4 nights in Dec 2025

8/10 Good

Michael

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Pools were not heated, ledges were worn down, dirty. Food at the buffets were very good - better than the themed restaurants. Staff was great. Theater shows started a bit late (9pm) but was entertaining.
Stayed 7 nights in Dec 2025

10/10 Excellent

Melisa

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great. Great food and beach vibe.
Stayed 4 nights in Nov 2025

6/10 Okay

YOUSTINA

Stayed 3 nights in Dec 2025

8/10 Good

Syed Ahmed Ali

Stayed 5 nights in Dec 2025

8/10 Good

Nathan Eli

Stayed 9 nights in Dec 2025

10/10 Excellent

HILLARY Benedict

Travelled with family
Liked: Cleanliness, property conditions & facilities
We had an amazing stay at Grand Sirenis! Everything was clean, the food was delicious and the staff were very friendly and accommodating. With all the different pools, courts, archery, biking and snorkeling there is no way you can be bored. The ocean was lovely and all the animals on the resort were a joy! I highly recommend staying at Grand Sirenis if you have the chance.
Stayed 7 nights in Dec 2025

10/10 Excellent

Stephanie

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, excellent food and never ending cocktails that were delicious. Just be mindful if you have any mobility issues, the resort is extremely large and there are a lot of steps, many of which do not have hand rails. There are shuttles but they are few and far between and can take over 30 minutes to wait at a shuttle stop, assuming there are enough available seats in the one that comes by. If you want to eat at the restaurants, reservations were a challenge and very frustrating because restaurants that were “fully booked” were empty when when you walked by them and when you speak with the hostess, they would not seat you even when people were more than 20 minutes late for their reservation time. They all claimed they had to hold the spot in case the party that reserved ever showed up. I’ve been to many other resorts and they generally have a 10 or 15 minute rule and you lose your spot if you’re not in time. The buffets are great but it would have been nice to try more restaurants while we were there.
Stayed 4 nights in Dec 2025

10/10 Excellent

Chanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean, staff was very friendly and helpful, resort had lots to offer in entertainment for adults and teenagers, Buffet was good with many options. And lots of restaurants for different evening dining choices, the spa was great with the hydrotherapy being very refreshing. My family and I had a great time there
Stayed 9 nights in Dec 2025

4/10 Poor

Maoz

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The room we gut his been very dirty took two day to gut different room . All the restaurant been fully booked. Nothing worse the money we pay .
Stayed 5 nights in Dec 2025

8/10 Good

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Nice family resort. Food was hit or miss
Stayed 7 nights in Dec 2025

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything! Food was wonderful in restaraunts and buffet. Everything was clean. Staff was amazing especially Alfred - our concierge. Housekeeping was great, as always. This is our vacation spot and we go at least 2 times per year. We love it!
Stayed 7 nights in Dec 2025

10/10 Excellent

Christian Jean

Liked: Cleanliness, amenities, property conditions & facilities
Food was great staff was extremely friendly
Stayed 7 nights in Dec 2025