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Renaissance Aix-en-Provence Hotel

5.0 star property

Photo gallery for Renaissance Aix-en-Provence Hotel

Relax by the serene pool surrounded by lush greenery and comfortable lounge chairs.
Experience the unique spiral staircase and open layout of this stylish space.
Two large beds with white linens and decorative pillows, a sofa, and a small table with a lamp.
Guests can relax in this outdoor seating area with lounge chairs, tables, and a potted plant.
Relax in a spacious outdoor living area with comfortable seating and a dining table, offering a view of the surrounding area.

Popular amenities

  • Bar
  • Parking available
  • Spa
  • Gym

Explore the area

Map
320 Avenue Wolfgang Amadeus Mozart, (GPS Address 256 Av Perouse), Aix-en-Provence, Bouches-du-Rhone, 13100
  • Aix-en-Provence Tourism Office
    ‪8 min walk‬
  • Cours Mirabeau
    ‪8 min walk‬
  • Hôtel de Caumont - Centre d'Art
    ‪9 min walk‬
  • Marseille (MRS-Marseille - Provence)
    ‪22 min drive‬

Room options

View all photos for Family Room, 2 Double Beds

Family Room, 2 Double Beds

Family Room, 2 Double Beds

8.8 out of 10
Excellent
(14 reviews)
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Panoramic Room, 1 King Bed (View)

Panoramic Room, 1 King Bed (View)

Panoramic Room, 1 King Bed (View)

10.0 out of 10
Exceptional
(2 reviews)
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(24 reviews)
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Aix-en-Provence

With a stay at Renaissance Aix-en-Provence Hotel, you'll be centrally located in Aix-en-Provence, within a 15-minute drive of Plan de Campagne and Grand Theater of Provence. .This luxury hotel is 13 mi (20.9 km) from Luberon Regional Park and 0.3 mi (0.5 km) from Pavillon Noir.

What's nearby

  • Aix-en-Provence Tourism Office - 8 min walk - 0.7 km
  • Cours Mirabeau - 8 min walk - 0.7 km
  • Hôtel de Caumont - Centre d'Art - 9 min walk - 0.8 km
  • Place d'Hotel de Ville - 11 min walk - 1.0 km
  • Granet Museum - 14 min walk - 1.2 km

Getting around

  • Aix-en-Provence Station - 10 min walk
  • Marseille - Provence Airport (MRS) - 19 min drive

Restaurants

  • ‪Pasino - ‬6 min walk
  • ‪La Croissanterie - ‬7 min walk
  • ‪Café le Darius - ‬6 min walk
  • ‪Chez Augustine - ‬4 min walk
  • ‪Le Novo - ‬7 min walk

About this property

Renaissance Aix-en-Provence Hotel

Luxury hotel with a full-service spa and a fitness center
Renaissance Aix-en-Provence Hotel offers 133 accommodations with laptop-compatible safes and espresso makers. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Aix-en-Provence hotel provides complimentary wired and wireless Internet access. 42-inch flat-screen televisions come with cable channels. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a steam room and a fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. The spa is equipped with a steam room and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 133 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and coffee/tea makers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a steam room, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Satisfy your appetite for dinner at Atmosph'R, a restaurant which specializes in international cuisine, or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Aix-en-Provence? This hotel has 4736 square feet (426 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Atmosph'R - This restaurant specializes in international cuisine and serves breakfast and dinner.
Palm's - This restaurant specializes in Mediterranean cuisine and serves lunch only. Open daily.
L'Avant Scene - This bar serves lunch and dinner. Open daily.
24-hour room service is available.

Languages

Czech, English, French, Indonesian, Italian, Spanish, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured parking on site (EUR 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 30 for adults and EUR 12 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Atmosph'R
  • L'Avant Scene
  • Palm's

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • In-room babysitting
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 4,736 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2014
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 35 per pet, per night, plus a deposit of EUR 35 per night
Service animals are welcome, and are exempt from fees
Up to 55 lbs per pet
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.32 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 30 for adults and EUR 12 for children
  • Secured self parking fee: EUR 25 per day
  • Pet deposit: EUR 35 per night
  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 18 years old are allowed in the spa from 9 AM to 1:30 PM and 7 PM to 9 PM.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to October
Pool access available from 7:00 AM to 9:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the spa without adult supervision

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Aix-en-Provence Hotel
Aix-en-Provence Renaissance
Aix-en-Provence Renaissance Hotel
Hotel Aix-en-Provence
Hotel Renaissance Aix-en-Provence
Renaissance Aix-en-Provence
Renaissance Aix-en-Provence Hotel
Renaissance Hotel Aix-en-Provence
Renaissance Aix en Provence Hotel
Renaissance Aix En Provence
Renaissance Aix-en-Provence Hotel Hotel
Renaissance Aix-en-Provence Hotel Aix-en-Provence
Renaissance Aix-en-Provence Hotel Hotel Aix-en-Provence

Renaissance Aix-en-Provence Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 474 out of 725 reviews
Rating 8 - Good. 176 out of 725 reviews
Rating 6 - Okay. 45 out of 725 reviews
Rating 4 - Poor. 12 out of 725 reviews
Rating 2 - Terrible. 18 out of 725 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Stephanie Lee, Loretto

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traveling with my blind mother and 5 year old daughter, we were warmly welcomed - our room was huge and beautiful and there were some lovely surprises waiting for my little girl. She was delighted and so are we. We would recommend this hotel to anyone. Gorgeous!
Stayed 1 night in Apr 2025

10/10 Excellent

Valentin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impeccable!
Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Rooms tired and restaurant service slow and overpriced for the quality. Perhaps trading on Renaissance name alone. Location great and reception and concierge service very good.
Stayed 1 night in Apr 2025

8/10 Good

Nina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice property close to old town Aix. It’s very walkable with lots of restaurants and shops in the area. The staff are wonderful and the indoor pool was a big plus for our children. My only complaint is that the family room is rather small for a family of four and next time I would investigate suite options.
Stayed 5 nights in Apr 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service
The hotel is around a 10 minute walk into Aix old-town, located in a very quiet residential area. The hotel looks new, and is very clean, but the design is about style over comfort, chosen to look good in the photos. The restaurant staff (lovely) even offered to change seats for people before they sat down since the clear plastic chairs are not conducive to fine dining. There is no separate bar area, just a counter in the main lobby. We didn't take advantage of the spa, and despite being 20 deg outside the exterior was pretty closed off. Aix is beautiful and whilst the hotel had its positives (staff, cleanliness and was very quiet at night), we would stay more centrally if we came back.
Stayed 3 nights in Apr 2025

10/10 Excellent

Laura, Irvine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Wolfgang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Renata

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, comfortable and big Nice bath with a big walk in shower!!! Excellent breakfast Great staff at the reception and helpful valet guy
Stayed 1 night in Feb 2025

10/10 Excellent

morgane

Stayed 1 night in Jan 2025

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

4/10 Poor

NICOLAS

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Un faux 5 étoiles

Expérience très moyenne, et pas à la hauteur d’un 5 étoiles. les + (tout de même) : - Literie confortable - Cosmétiques de qualité - Hôtel propre - Late Check our accordé facilement (14h) Pour le reste : - Salle de sport délabrée (2 tapis sur 3 hits service, elliptique hors service) - Spa peu entretenu - Service d’accueil pas du tout formé aux standards d’un 5 étoiles : pas de présentation détaillée de l’hôtel, pas d’aide pour monter les bagages en chambre - Pas de turndown - Chambres sans âme, très « Novotel »
Stayed 1 night in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Resha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great and very helpful.
Stayed 1 night in Dec 2024

10/10 Excellent

Tatum

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great! Merci!
Stayed 1 night in Dec 2024

6/10 Okay

Gee young

Stayed 1 night in Nov 2024

8/10 Good

MAMOUDOU

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Yiu Kuen, London

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
OK
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Unfriendly staff, very average food and terrible service at the restaurant. Room ok and pool nice but for a family not easy because of the schedule : kids only in the morning. Not a 5 stars standards
Stayed 2 nights in Oct 2024

6/10 Okay

Nicholas, Redondo Beach

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Sep 2024

8/10 Good

SCOTT

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff.
Stayed 2 nights in Oct 2024

8/10 Good

Jerry Sung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent concierge, Melvin, who spent lots of his precious time to help us to call places to look for our mishandling by the airlines. We appreciated his patience, manner, and recommendation. Front desk, Stephan, was kind and nice. The exit level of the basement parking lacks elevator access which was difficult for moving larger luggage. Easy to get lost as the basement parking and main entrance of the hotel are not located on the same street. Lacking exterior access and direction between these two entrances of the hotel.
Stayed 2 nights in Sep 2024

6/10 Okay

Mark

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
For a 5 star hotel, it was just average. Like most "expensive" hotels, everything was overpriced and the hotel under delivered. The shower was dangerous, the pool are was cheesy, the breakfast was outrageously over priced and the fruit served was rotten.
Stayed 6 nights in Sep 2024

10/10 Excellent

Gillian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel within easy walking distance to the centre of Aix. Lovely heated pool to relax in after a day of sightseeing in beautiful Provence. Helpful and friendly staff. First class.
Stayed 6 nights in Sep 2024

10/10 Excellent

Peter, Bedford

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Wonderful staff and location. There were some features in our room that were quite worn out, but overall the stay was excellent.
Stayed 3 nights in Sep 2024

10/10 Excellent

HENRY

Stayed 2 nights in Aug 2024