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We had a fantastic two-week stay at Mitsis Rinela in summer 2024! From the moment we arrived, the experience exceeded our expectations. We were pleasantly surprised with a complimentary upgrade to a room with access to a shared pool, which really elevated our holiday experience. The room was spotless and well-maintained throughout our stay. The staff were incredibly friendly and welcoming, always ready to help with a smile. We especially enjoyed the evening entertainment—it added a lovely touch to our nights and created a great atmosphere around the resort. The dining options were another highlight. In addition to the main buffet, there were several à la carte restaurants offering a nice variety of cuisines. One thing to note is that these restaurants require advance booking. Unfortunately, we weren’t aware of this at first, so we missed the chance to use our full quota of reservations. It would have been helpful to get a heads-up about that upon arrival. Overall, though, Mitsis Rinela offered a beautiful and relaxing getaway with great amenities, top-notch service, and memorable moments. We would definitely love to return!

A luxurious hotel right at the port. Heraklion itself is not that great as a destination (though the museum is good), but the Megaron is the best place to stay if you come into the port.

Great experience in room 501 at the top of the hotel jacuzzi, large double bed, large terrace with view of the cathedral

Honestly, we arrived late and because earlier ferry cancellations just ate breakfast and left. The breakfast had a large variety of good food, the staff was attentive and the rooms had simple luxury. The location is central.

Excellent

Beautiful hotel close to the airport, the port, and the city. The staff were super helpful. The rooms were great with great bathrooms