2/10 Terrible
Delores
Travelled with group
12 Nov 2025
Liked: Cleanliness
Disliked: Property conditions & facilities
On the night of 10/20 we woke up 12:30 and our room was sweltering. We called the front desk and was given a new room after we repeatedly told them we were not moving our belongings until later in the morning. We moved to our new room and it was a king sized bed instead of two twins. They then told us we would have to move to another room that had twin beds. Once that was all completed, it was 2:00 in the morning. Two days later on the 22nd, we get back to our room and it’s was sweltering once again. We called to the front desk and let them know. I decided to take a shower and put the do not disturb sign on the door. A few minutes later while I’m in the shower, I hear someone in the room. I knew it wasn’t my girlfriend so at that point I was scare. There was no lock on the bathroom door so I had no way of protecting myself. I leaned up against the door and said hello, who’s there. I male voice came back saying he was there to fix the AC. I said well I have a do not disturb sign on the door and he said he’s only fixing the AC. First of all, he disregarded the do not disturb sign and was unbothered by me being uncomfortable with him being there while I’m showering. In addition, we had to call on two different days to have our room cleaned which was not done properly. We were left with no towels, the garbage cans still full with garbage and our dirty dishes from the night before still remained. This was the worst experience. I want a refund.
Delores
Stayed 4 nights in Oct 2025