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Novotel Christchurch Cathedral Square

4.5 star property

Photo gallery for Novotel Christchurch Cathedral Square

Lobby sitting area
View from room
Bar (on property)
Breakfast, lunch, dinner served; international cuisine
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Gym
  • Parking available

Explore the area

Map
50 Cathedral Square, Christchurch, 8011
  • Te Pae Christchurch Convention and Exhibition Centre
    ‪1 min walk‬
  • Isaac Theatre Royal
    ‪3 min walk‬
  • Christchurch Casino
    ‪8 min walk‬
  • Christchurch (CHC-Christchurch Intl.)
    ‪19 min drive‬

Room options

View all photos for Executive Room, 1 King Bed

In-room safe, individually furnished, desk, laptop workspace

Executive Room, 1 King Bed

  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Double Room, 2 Double Beds

In-room safe, individually furnished, desk, laptop workspace

Executive Double Room, 2 Double Beds

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room, 2 Double Beds

In-room safe, individually furnished, desk, laptop workspace

Superior Double Room, 2 Double Beds

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Executive Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

In-room safe, individually furnished, desk, laptop workspace

Superior Room, 1 King Bed

  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Bar (on property)

Crowne Plaza Christchurch by IHG

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.6 out of 5, Wonderful, (969)
The price is AU$165
for 1 room
includes taxes & fees
25 May - 26 May
Crowne Plaza Christchurch by IHG

About the area

Christchurch

Novotel Christchurch Cathedral Square is centrally located in Christchurch, a 3-minute walk from Isaac Theatre Royal and 6 minutes by foot from Cashel Street Shopping Area. .This luxury hotel is 0.5 mi (0.8 km) from Christchurch Casino and 0.7 mi (1.1 km) from Canterbury Museum.

What's nearby

  • Cathedral Square - 1 min walk - 0.0 km
  • Te Pae Christchurch Convention and Exhibition Centre - 1 min walk - 0.2 km
  • Isaac Theatre Royal - 3 min walk - 0.3 km
  • Christchurch Casino - 8 min walk - 0.7 km
  • Hagley Park - 10 min walk - 0.9 km

Getting around

  • Christchurch Railway Station - 12 min drive
  • Christchurch International Airport (CHC) - 19 min drive

Restaurants

  • ‪Market Place Restaurant - ‬2 min walk
  • ‪O.G.B - ‬2 min walk
  • ‪Wendy’S - ‬4 min walk
  • ‪Cathedral Junction - ‬3 min walk
  • ‪Burger King - ‬3 min walk

About this property

Novotel Christchurch Cathedral Square

Luxury hotel with a fitness center and a 24-hour front desk
Novotel Christchurch Cathedral Square offers 154 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished. 49-inch LED televisions come with premium satellite channels and pay movies. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 154 individually furnished guestrooms, featuring refrigerators and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include ski storage, a television in a common area, and a banquet hall.
Satisfy your appetite for lunch, dinner, or brunch at The Square Restaurant, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a computer station, express check-in, and express check-out. Planning an event in Christchurch? This hotel has 3767 square feet (350 square meters) of space consisting of a conference center and 6 meeting rooms.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
The Square Restaurant - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
The Square Bar - Onsite bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Filipino, German, Hindi, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered valet parking on site (NZD 35 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: NZD 37 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Square Bar
  • The Square Restaurant

Things to do

  • Gym
  • Ski storage
  • TV in common areas

Family friendly

  • Children's games
  • Children's toys
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Computer station
  • Conference centre (3,767 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 13 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2009
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch LED TV with premium cable/satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: NZD 80
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: NZD 80
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 50.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 100.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately NZD 37 per person
  • Covered valet parking fee: NZD 35 per night
  • Early check-in fee: NZD 80 (subject to availability)
  • Late check-out fee: NZD 80 (subject to availability)
  • Rollaway bed fee: NZD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property caters to LGBTQ+ guests
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Novotel Cathedral
Novotel Cathedral Hotel
Novotel Cathedral Hotel Christchurch Square
Novotel Christchurch Cathedral Square
Novotel Christchurch Cathedral Square Hotel Christchurch
Novotel Christchurch Cathedral Square Hotel
Novotel Cathedral Square Hotel
Novotel Cathedral Square
Novotel Christchurch Cathedral Square Hotel
Novotel Christchurch Cathedral Square Christchurch
Novotel Christchurch Cathedral Square Hotel Christchurch

Novotel Christchurch Cathedral Square Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 483 out of 962 reviews
Rating 8 - Good. 341 out of 962 reviews
Rating 6 - Okay. 91 out of 962 reviews
Rating 4 - Poor. 29 out of 962 reviews
Rating 2 - Terrible. 18 out of 962 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Pete

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

HARSH, Santa Clara

Stayed 2 nights in Nov 2024

10/10 Excellent

Kierra

Stayed 3 nights in Feb 2025

10/10 Excellent

Elgan

Stayed 3 nights in Oct 2024

8/10 Good

Craig

Stayed 1 night in Jan 2025

6/10 Okay

Sreenivasa Rao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall convenient property.
Stayed 1 night in Jan 2025

10/10 Excellent

Jean

Stayed 2 nights in Jan 2025

2/10 Terrible

Michelle

Stayed 2 nights in Jan 2025

6/10 Okay

Kody

Business traveller
Disliked: Room comfort
It's a pretty basic hotel. Nothing fancy, but the location is great for wandering Christchurch.
Stayed 3 nights in Dec 2024

10/10 Excellent

Ket

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent choice of hotel for our stay in Christchurch.
Stayed 1 night in Jan 2025

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities
One of the cups wasn't very clean, room a little tired, unusual room configuration, however great location, super comfy bed, great strong shower, excellent view, lovely check in lady who helped with scanning for parking.
Stayed 2 nights in Jan 2025

2/10 Terrible

Bassam

Travelled with family
Disliked: Amenities
Very inconsiderate about crediting the cancellation because of a death in the family.
Stayed 1 night in Jan 2025

2/10 Terrible

Bassam

I requested to cancel my reservation because of the death of my father but it was declined. I did not cancel because of convenience.
Stayed 2 nights in Jan 2025

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Garry

Travelled with family
Liked: Cleanliness
Good stay, even though my sister left her head phones in the room, we call that evening to let them know, never got them back. Wasn’t to happy about that.
Stayed 1 night in Jan 2025

2/10 Terrible

Bryan

Ive already done a novotel review. The experience was a shocking and terrible
Stayed 1 night in Jan 2025

8/10 Good

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located and positioned to the city centre. Quiet as well. Rooms are a little dated, marks on carpet and walls but nothing extreme. Overall a good choice.
Stayed 1 night in Jan 2025

8/10 Good

Ronita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Nice

Good nice hotel but had to pay for parking. Nice views from hotel but bit mouldy in the bathroom. Loved the service and food at the breakfast.
Stayed 2 nights in Jan 2025

6/10 Okay

Regina, Belmont

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The perfume in the lobby is toxic for everyone but especially a problem for those of us with asthma and allergies.
Stayed 1 night in Jan 2025

10/10 Excellent

Christine

Liked: Amenities
Clean, friendly staff, close to the center of the city
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Okay

Room is starting to look dated. No refrigerator, mini bar had no alcohol
Stayed 1 night in Jan 2025

10/10 Excellent

ADINA

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, convenient location, friendly staff. We enjoyed three nights in this hotel. Close to restaurants and easy walks around it. Very basic amenities. Breakfast food wasn’t the best, and they should offer better coffee quality in a city that prides itself on coffee offerings. Other than that, happy overall.
Stayed 3 nights in Jan 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff at reception and breakfast each day.
Stayed 2 nights in Jan 2025

10/10 Excellent

Sanjay

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location was perfect—right in the heart of the city and within easy walking distance (5–10 minutes) of the rental car office, restaurants, and more. Overall, I had a great experience. The only downside was that I found the restaurant staff to be a bit unfriendly. Despite that, I would definitely stay here again on my next visit to Christchurch.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025