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Neues Schloss Privat Hotel Zurich, Autograph Collection

5.0 star property

Photo gallery for Neues Schloss Privat Hotel Zurich, Autograph Collection

Junior Suite, 1 Bedroom, Terrace
Meeting facility
Meeting facility
Exterior
Junior Suite, 1 Bedroom, Terrace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available

Explore the area

View map
Stockerstrasse 17, Zürich, ZH, 8002
  • Place, FIFA World Football Museum
    ‪5 min walk‬
  • Place, Bahnhofstrasse
    ‪5 min walk‬
  • Place, Paradeplatz
    ‪6 min walk‬
  • Airport, Zürich (ZRH)
    ‪13 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

8.4 out of 10
Very good
(5 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Terrace

Junior Suite, 1 Bedroom, Terrace

Junior Suite, 1 Bedroom, Terrace

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Balcony

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Terrace

Suite, 1 Bedroom, Terrace

Suite, 1 Bedroom, Terrace

  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 Bedroom, Corner (Balcony)

Suite, 1 Bedroom, Corner (Balcony)

Suite, 1 Bedroom, Corner (Balcony)

  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Hotel Alden Splügenschloss Zürich - Leonardo Limited Edition
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.6 out of 5, Wonderful, 327 reviews
The price is AU$762
includes taxes & fees
25 Jan - 26 Jan 2026
Hotel Alden Splügenschloss Zürich - Leonardo Limited Edition

About the area

Zürich

With a stay at Neues Schloss Privat Hotel Zurich, Autograph Collection, you'll be centrally located in Zürich, steps from Tonhalle Zurich and within a 10-minute walk of FIFA World Football Museum. .This luxury hotel is 0.3 mi (0.5 km) from Buerkliplatz and 0.4 mi (0.6 km) from Bahnhofstrasse.

What's nearby

  • FIFA World Football Museum - 5 min walk - 0.4 km
  • Bahnhofstrasse - 5 min walk - 0.4 km
  • Paradeplatz - 6 min walk - 0.6 km
  • Fraumuenster - 8 min walk - 0.7 km
  • Zürich Opera House - 12 min walk - 1.1 km

Getting around

  • Stockerstrasse Tram Stop - 3 min walk
  • Zürich Limmatquai Station - 15 min walk
  • Zurich Airport (ZRH) - 27 min drive

Restaurants

  • ‪The Lounge - ‬2 min walk
  • ‪La Stanza - ‬5 min walk
  • ‪Old Inn - ‬4 min walk
  • ‪Chalet au Lac - ‬6 min walk
  • ‪Parkhuus - ‬2 min walk

About this property

Neues Schloss Privat Hotel Zurich, Autograph Collection

Luxury hotel with a 24-hour front desk and a restaurant
Neues Schloss Privat Hotel Zurich, Autograph Collection offers 57 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas and include desks. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathrobes, slippers, designer toiletries, and hair dryers. This Zürich hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Hypo-allergenic bedding, irons/ironing boards, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 57 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms have designer toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. Additional amenities at this Art Deco hotel include discounted use of a nearby fitness facility and a banquet hall.
Satisfy your appetite for lunch or dinner at Castellan´s, a restaurant which specializes in Mediterranean cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Zürich? This hotel has 409 square feet (38 square meters) of space consisting of conference space and a meeting room.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Castellan´s - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (CHF 42 per day)
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CHF 42 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Castellan´s

Family friendly

  • In-room cot
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 409 square feet of conference space
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1930
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Renovated entire property - November 2021
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Mobile key entry
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 70.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 42 per person
  • Valet parking fee: CHF 42 per day
  • Pet fee: CHF 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 70.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Property is also known as

Hotel Neues Schloss Zürich
Neues Hotel Zürich
Neues Schloss Hotel Zürich
Neues Schloss Zürich
Neues Schloss Zürich Hotel
Schloss Zürich
Sheraton Schloss Hotel Zürich
Sheraton Zürich Neues Schloss Hotel
Sheraton Zürich Neues Schloss Hotel Zurich
Zürich Schloss
Sheraton Zürich Neues Schloss Zurich
Sheraton Zürich Neues Schloss
zürich Sheraton
Sheraton zürich
Sheraton Zurich
Sheraton Neues Schloss Hotel
Sheraton Neues Schloss
Sheraton Zürich Neues Schloss Hotel
Neues Schloss Privat Hotel Zurich, Autograph Collection Hotel
Neues Schloss Privat Hotel Zurich, Autograph Collection Zürich

Neues Schloss Privat Hotel Zurich, Autograph Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 163 out of 340 reviews
Rating 8 - Good. 120 out of 340 reviews
Rating 6 - Okay. 38 out of 340 reviews
Rating 4 - Poor. 13 out of 340 reviews
Rating 2 - Terrible. 6 out of 340 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Poor Quality Hotel, Stay Away from this One

Stay Away from this hotel. This is at best a 3.5-star hotel, not the 5-star listed here. There is no air conditioning to speak of, rooms were at best at 27 degrees C at night. The staff is wonderfully polite though, but would be good if they would not lie about not being able to fix the air conditioning and rooms not being ready -- when the rooms actually were ready. Overall, a poor quality hotel and no reason to stay here if you have other choices.
Stayed 1 night in Aug 2025

6/10 Okay

Navdeep

Liked: Cleanliness, property conditions & facilities
One receptionist was very rude (Red haired Polish lady).That’s all. Expect more from five star hotel staff.
Stayed 3 nights in Jul 2025

10/10 Excellent

Melissa

Stayed 1 night in Jun 2025

10/10 Excellent

Chandru

Stayed 3 nights in Feb 2025

10/10 Excellent

Alexis TD

Liked: Property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Ioana, Chicago

Stayed 1 night in Feb 2025

2/10 Terrible

Zhirong

Disliked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Yazeed

Stayed 2 nights in Oct 2024

10/10 Excellent

Barbara

Stayed 1 night in Sep 2024

6/10 Okay

Logan

Liked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Jose

Stayed 3 nights in Apr 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Stayed 3 nights in Jan 2024

8/10 Good

Todd

Liked: Cleanliness, staff & service

Good location No AC

Staff was good Extremely disappointed that our hotel charged us extra for a suite yet had no real working air conditioning Room would not go below 22 C
Stayed 5 nights in Jul 2023

10/10 Excellent

Melissa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Warm welcome and great staff and service!
Stayed 1 night in Mar 2023

10/10 Excellent

Zantae

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has GREAT staff, they are very accommodating and helpful. Enjoyed my stay and would definitely recommend!
Stayed 2 nights in Mar 2023

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

We really enjoyed our stay ! Great rooms , very friendly and helpful staff , great facilities and location . We will definitely return to this gem of a hotel !
Stayed 1 night in Jan 2023

10/10 Excellent

Minal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2022

10/10 Excellent

Matias

Stayed 3 nights in Sep 2022

10/10 Excellent

Ali

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Located in the heart of Zurich downtown and next to the lake. Very clean and comfortable beds. I would stay there next time for sure
Stayed 1 night in Jul 2022

8/10 Good

Ade, New York

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good hotel
Stayed 2 nights in Jun 2022

8/10 Good

Sharon

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great location, near the lake. The people working at the hotel were great. I recommend it.
Stayed 4 nights in May 2022

4/10 Poor

abdulrahman

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
about the A/C in the room is very bad and not change for me the room he keep me in same room and not give me anything to make me happy.
Stayed 1 night in Mar 2022

8/10 Good

Luciano

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 5 nights in Sep 2020

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Service!

Booked a one night stay-cation and used the room during the day as part of a bachelorette celebration. The staff went over and above in providing extra refreshments for the celebration and was very accommodating to my requests.
Stayed 1 night in Jul 2020

10/10 Excellent

Ali

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020