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It’s ok

If you want to be accused of smoking when you don't smoke, so the hotel can steal 250 Euros from you AFTER you have left, then by all means stay at this place. Utter thieves.

Chambre aps propre mal isolé

we parked to the street in front of the hotel and it was free

Clean, modern bright hotel Very well equipped, great location. Female receptionist upon arrival and departure was efficient and friendly, in a business like way. The breakfast staff member was also pleasant. On Saturday afternoon upon returning to the hotel after being out all day, I had popped down to the restaurant to request some milk for the tea and coffee in our room... The woman in the restaurant was quite rude and barked at me that she'd have to charge me for milk.. I hadn't realised there were sachets containing dried milk in the room as the sachets looked like sugar. Once this had been established I was happy to use these. That small encounter soured the experience of customer service. The staff member making me feel like I was requesting something for free that I wasn't entitled to! Not very hospitable service on that front!

Nice clean property on the outside of Ghent. Parking is easy but expensive (20 euro). They do have lots of electrical charging points for cars so that’s for sure a comfort. Breakfast too expensive but that’s not a surprise.