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Our 5-night stay at No.5 Valley Resort in mid-March 2025 was truly remarkable, thanks in large part to the exceptional hospitality and personalized service provided by the entire staff, especially the Manager, Rain, & tea master, Yang Mei. From the moment we arrived, Rain ensured our stay was seamless & enjoyable, demonstrating a genuine commitment to guest satisfaction. He went above & beyond to provide us with all the information we needed to explore the Wulingyuan National Park, even helping us purchase tickets & offering insider tips to make our visit truly memorable. The beautiful & elegant Yang Mei made our experience even more special, treating my husband & me like old friends. Her calligraphy lessons were both engaging & inspiring, while her vast knowledge of tea allowed us to appreciate the delicate flavors and nuances of each variety she prepared for us. We will always cherish the thoughtful gifts she bestowed upon us. After 2 days of exploring the stunning landscapes of Wulingyuan National Park, we were able to unwind and rejuvenate at the resort for the remainder of our stay. The serene atmosphere and picturesque surroundings allowed us to connect with nature, breathe in the fresh air, and truly relax. To anyone seeking a remarkable getaway filled with warmth, hospitality, and unforgettable experiences, No.5 Valley Resort is the perfect choice. We cannot thank Rain, Yang Mei, and the entire staff enough for making our visit so memorable and cannot wait to return.

When we arrive to the hotel we were welcome with a hotel manager and his stuffs. He is really helpful in planning our day tour at the park and and prepare us for the journey. Staff will also /offer to drive /and pick up to any tickets station around the park. Room, are really large and comfortable with at view of the mountain. When we leave staff also offer as a ride to the train station and help us get to the right train. This service for us is beyond VIP!!! They (Manager) treated us like a families member. We wish we could go back every year!!

It was amazing, the couple that run the hotel were very hospitable and accommodating. The lady took from her own time to give us a guide on how to tour the city. The technology inside the actual rooms were top class as well. Heated toilets, automatic curtains, a pretty nice chandelier for a hotel. Not to mention, the scenery topped it all off. The swimming pool had nice scenery and I had a good time with my friends. The staff felt like family.

The reception staff Alice is very helpful and accommodating,very patiently waited while I was having some technical issues issues with the Wise card.Alice was full of empathy and suggest we check in n rest and settle the payment when the system is resolved.upoñ checking out after Alice knowing that we have an early check out ,prepare 2 sets of takeaway breakfast in a bag which is very thoughtful.Apart from her good services,the room was not very impressive and is very run down with sheer curtains full of smell, could have been accumulate from months n smoking though not allowed.Bathroom tape was leaking.breakfast was reasonable but not fantastic as that of a Hilton.the most convenient is the cable car entrance to the Tianmem Gate is just opposite which saves lots of time and the eateries around

Nice place, excellent host who was willing and able to offer tour advice and provide transport to nearby hubs.

Would definitely recommend! The staff were amazing. Jerry provided great advice on how to experience the surrounding sites and also was very accommodating to anything that came up.