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Parking was easy, the room was clean and the bed comfortable but the towel rail in the bathroom was not working. Breakfast was better than dinner although I have no complaints about dinner.

It was nice to be able to have dogs

Whole property a bit tired and needs work doing.

All good. Friendly, efficient staff, tasty food

The Spa was shut when we attended, the hot tub was broken and the hotel was slightly worn down in places. A very beautiful hotel from the outside, but the paint was damanged inside, the room was dark and empty and it felt more like a normal hotel than a spa. It is very child friendly, to a fault, as there are kids constantly running around doing treasure hunts and playing in the corridors. The food was subpar and fairly pub food like. This would be a fine place to stay for a family having fun for a few days, its not a couples retreat.

I had a blue badge so parked at front of hotel , I would never have made it up the hill . Room needs a wee refresh paper peeling and bathroom ceiling damp patch . Staff amazing in every department. Laura on reception an asset to the hotel , very helpful and friendly. Bar and restaurant staff very polite and friendly. Would definitely come back . Lounge so nice to sit and relax with coffee or bar drinks .