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Holiday Inn Express New Albany - Louisville NW by IHG

2.5 star property

Photo gallery for Holiday Inn Express New Albany - Louisville NW by IHG

Free daily full breakfast
Premium bedding, pillow-top beds, in-room safe, desk
Indoor pool
Exterior
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Free WiFi

Explore the area

View map
506 W Spring St, New Albany, IN, 47150
  • Place, Scribner House
    ‪10 min walk‬
  • Place, New Albany Riverfront Amphitheater
    ‪13 min walk‬
  • Place, Baptist Health Floyd
    ‪4 min drive‬
  • Airport, Louisville, KY (SDF-Louisville Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room

8.0 out of 10
Very good
(3 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(17 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed

7.4 out of 10
Good
(8 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Mobility)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Communications, Mobility)

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications, Mobility)

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications, Mobility)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

7.8 out of 10
Good
(21 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Mobility)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

8.0 out of 10
Very good
(3 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Room, 2 Queen Beds, Accessible (Hearing)
Hampton Inn New Albany Louisville West
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.4 out of 5, Excellent, 737 reviews
The price is AU$141
includes taxes & fees
21 Dec - 22 Dec
Hampton Inn New Albany Louisville West

About the area

New Albany

When you stay at Holiday Inn Express New Albany - Louisville NW by IHG in New Albany, you'll be in the historical district, within a 10-minute drive of Louisville Slugger Museum and Kentucky International Convention Center. .This hotel is 6 mi (9.7 km) from KFC Yum Center and 11.5 mi (18.6 km) from Kentucky Exposition Center.

What's nearby

  • Scribner House - 10 min walk - 0.8 km
  • Cultural Arts Center - 12 min walk - 1.1 km
  • Carnegie Center for Art & History - 12 min walk - 1.1 km
  • New Albany Riverfront Amphitheater - 13 min walk - 1.1 km
  • Baptist Health Floyd - 4 min drive - 2.7 km

Getting around

  • Louisville Intl. Airport (SDF) - 18 min drive

Restaurants

  • ‪Circle K - ‬4 min walk
  • ‪Coffee Crossing - ‬13 min walk
  • ‪Recbar 812 - ‬10 min walk
  • ‪Boomtown Kitchen - ‬12 min walk
  • ‪Dragon King's Daughter - ‬8 min walk

About this property

Holiday Inn Express New Albany - Louisville NW by IHG

Hotel in New Albany with free breakfast and a 24-hour front desk
Holiday Inn Express New Albany - Louisville NW by IHG offers 76 air-conditioned accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. A pillow menu is available. Televisions come with cable channels. Microwaves and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This New Albany hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

Children under 14 years old are not allowed in the swimming pool without adult supervision.

Make yourself at home in one of the 76 air-conditioned rooms featuring microwaves. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and a banquet hall.
A complimentary full breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:30 AM to 10:00 AM.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
A complimentary full breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:30 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends

Things to do

  • Golf
  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Paper towels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Fan
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay
  • A damage deposit of USD 50 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Children under 14 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express New Albany Hotel
Holiday Inn New Albany
New Albany Holiday Inn

Holiday Inn Express New Albany - Louisville NW by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 338 out of 753 reviews
Rating 8 - Good. 205 out of 753 reviews
Rating 6 - Okay. 89 out of 753 reviews
Rating 4 - Poor. 57 out of 753 reviews
Rating 2 - Terrible. 64 out of 753 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Christina

Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast options were great and fresh
Stayed 2 nights in Sep 2025

10/10 Excellent

James

Liked: Cleanliness
Stayed 2 nights in Sep 2025

10/10 Excellent

Michael

Stayed 2 nights in Sep 2025

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional breakfast. Much better than expected.
Stayed 1 night in Sep 2025

10/10 Excellent

Lucinda

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Aug 2025

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again.
Stayed 1 night in Aug 2025

6/10 Okay

Jan

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Leak under fridge, floor was soaked and dirty. Tiles missing on 3rd floor ceiling with a bucket in the floor to catch leaking water.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jenny

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and quick
Stayed 1 night in Aug 2025

6/10 Okay

Morris

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Disappointed

When we arrived for check-in we were told pool was closed that morning. One of the reasons we choice this hotel. Got to our room and could hear music that was coming from the from door of the hotel as you walk in. We heard that music from check in to check out. Our room was located directly above the outside speaker! Told the lady at the desk and was told she told cooperate said the music had to stay on 24/7. So much for a nice quiet relaxing getaway for my wife and I. The tv had like 15ish channels and no way to stream for Netflix etc. The breakfast was great and the room nicely updated.
Stayed 1 night in Aug 2025

10/10 Excellent

Walter

Liked: Amenities
Great
Stayed 1 night in Aug 2025

10/10 Excellent

Jerry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for clean room & yummy bkft
Stayed 1 night in Aug 2025

10/10 Excellent

Vickie

Stayed 1 night in Aug 2025

10/10 Excellent

Joseph

Travelled with group
Liked: Amenities
Excellent staff, rooms clean, several restaurants and entertainment close.
Stayed 1 night in Aug 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Emma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Aug 2025

8/10 Good

Kathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick check-in, plenty of room and breakfast was good!
Stayed 1 night in Aug 2025

10/10 Excellent

Djuana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We were set!

Only issue was not enough towels for 4 person and needed more. Service got those and we were set!
Stayed 4 nights in Jul 2025

8/10 Good

Debbie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was above the norm, attendent was very accommodating. Room was good size and clean. Was a good night sleep.
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy to access louisville.. safe area.. family friendly good breakfast
Stayed 2 nights in Aug 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk clerk was extremely professional and yet very friendly. I am recovering from an intense surgery to my right hand and arm. He was so kind to help me lift the heavy items out of my vehicle. He refused the tip I offered but I insisted! The room is clean and comfortable. My only complaint is the awful Dove hygiene products. Please consider using something that isn't full of perfumes and chemicals.
Stayed 1 night in Jul 2025

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

2/10 Terrible

Carroll

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely great stay with the exceptions of all the kids running around
Stayed 2 nights in Jul 2025