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Qualia

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Windward Pavilion | Terrace/patio
Lobby sitting area
2 outdoor pools, pool umbrellas, pool loungers
Windward Pavilion | Living area
Free daily cooked-to-order breakfast

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Free airport shuttle
  • Parking included
  • Free Wi-Fi

Explore the area

View map
20 Whitsunday Boulevard, Whitsundays, QLD, 4803
  • Place, beach near Grasstree Place
    ‪2 min walk‬
  • Place, Catseye Beach
    ‪5 min drive‬
  • Place, Hamilton Island Marina
    ‪6 min drive‬

Room options

View all photos for Leeward Pavilion

Leeward Pavilion | View from room

Leeward Pavilion

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 90 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Windward Pavilion

Windward Pavilion | View from room

Windward Pavilion

  • Sea view
  • 120 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Similar properties

Outdoor pool, pool umbrellas, pool loungers
Reef View Hotel
Whitsundays
  • Pool
  • Free airport shuttle
  • Parking included
  • Free Wi-Fi
4.3 out of 5, Excellent, 1,004 reviews
The price is AU$432
includes taxes & fees
12 June - 13 June
Reef View Hotel

About the area

Whitsundays

Located in Whitsundays, Qualia is by the ocean, a 3-minute drive from Point Henning Pavilion and 5 minutes from Hamilton Island Marina. .This beach resort is 1.3 mi (2.1 km) from Spa Wumurdaylin and 1.4 mi (2.2 km) from Hamilton Island Bowling Alley.
View more Resorts in WhitsundaysOpens in a new window

What's nearby

  • beach near Grasstree Place - 2 min walk - 0.2 km
  • Point Henning Pavilion - 18 min walk - 1.6 km
  • Catseye Beach - 5 min drive - 1.9 km
  • Hamilton Island Marina - 6 min drive - 2.6 km
  • Hamilton Island Wildlife - 6 min drive - 3.0 km

Getting around

  • Hamilton Island, QLD (HTI-Great Barrier Reef) - 10 min drive

Restaurants

  • ‪Reef View Hotel - ‬6 min drive
  • ‪Pool Terrace - ‬6 min drive
  • ‪Reef Lounge - ‬6 min drive
  • ‪Beach Club - ‬6 min drive
  • ‪Beach Club Restaurant - ‬6 min drive

About this property

Qualia

Qualia offers 60 air-conditioned accommodations with DVD players and minibars. Rooms open to furnished balconies. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and espresso makers. Bathrooms include separate bathtubs and showers and hair dryers.

This Whitsundays resort provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, Spa qualia. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 60 air-conditioned rooms featuring refrigerators and flat-screen televisions. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and DVD players are provided for your entertainment. Bathrooms have separate bathtubs and showers and hair dryers.
Relax at the full-service spa, where you can enjoy massages and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools, a sauna, and a fitness center. Additional features at this resort include concierge services and gift shops/newsstands.
Grab a bite at Pebble Beach, one of the resort's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary cooked-to-order breakfast is served daily from 6:30 AM to 10:30 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and a library. A roundtrip airport shuttle is complimentary (available on request).
A complimentary cooked-to-order breakfast is served each morning between 6:30 AM and 10:30 AM.
Pebble Beach - This beachfront restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Long Pavilion - This restaurant serves breakfast and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: High-speed internet

Parking and transport

  • Free offsite parking
  • Free return airport shuttle from 6:00 AM to 6:00 PM on request
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Long Pavilion
  • Pebble Beach

Things to do

  • 2 outdoor pools
  • Boat tours
  • Full-service spa
  • Gym
  • Helicopter/aeroplane tours
  • Kayaking
  • Library
  • Sailing
  • Sauna
  • Snorkelling

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Beach loungers
  • Direct access to the beach
  • In a national park
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

More

  • 1 floor
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM

Minimum check-in age: 16

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

VIP chaffeur transfers from the airport/marina to the island are arranged for all guests. Guests are asked to contact the property in advance of arrival to schedule check-in/out.

For dining/tours/activities, guests must reserve them in advance by using the contact information on your booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 16 are not allowed at this adults-only property; all guests 16 and older are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa

Property is also known as

qualia

qualia Hamilton Island

qualia Hotel

qualia Hotel Hamilton Island

qualia Resort Hamilton Island

qualia Resort

Qualia Resort

Qualia Whitsundays

Qualia Resort Whitsundays

Qualia Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 76 out of 92 reviews
Rating 8 - Good. 13 out of 92 reviews
Rating 6 - Okay. 1 out of 92 reviews
Rating 4 - Poor. 1 out of 92 reviews
Rating 2 - Terrible. 1 out of 92 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Brooke, Verona

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Extremely friendly and outgoing staff, great food, great rooms.
Stayed 7 nights in Jan 2026

10/10 Excellent

Rosamond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High quality amazing 5 star resort.
Stayed 3 nights in Jan 2026

10/10 Excellent

Jose, Miami

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, very Fancy one!, the hotel staff is amazing Sara, Pauline, Rafael !!! Just to see the coral reef, snorkeling and the whitehaven beach !!! Is one extreme experience!!
Stayed 5 nights in Sep 2025

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great stay. Some issues with our room were dealt with by the manager at the end of our stay professionally. Staff around the pool and occasionally at breakfast are a little slow, forget orders and do not meet the highest expectations you would want given the price point of this hotel.
Stayed 2 nights in Jul 2025

10/10 Excellent

Steven Austin

Stayed 3 nights in Dec 2024

10/10 Excellent

Gina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most amazing resorts I’ve ever booked. Unparalleled service, exceptional accommodations. Everything you’re looking for in that unique getaway.
Stayed 2 nights in Jan 2025

8/10 Good

Vanessa

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very nice property Nice rooms Great food Staff was not always friendly and helpful. Would have wished for a better service culture in such a high end hotel
Stayed 2 nights in Dec 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location and blended into the natural setting. Staff was very attentive and anticipated one's needs. Food was excellent especially the breakfasts.
Stayed 4 nights in Dec 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Getaway

Excellent Service
Stayed 3 nights in Nov 2024

10/10 Excellent

Mack

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Without question, one of the best resorts in terms of staff and service. Everyone was dedicated to making our stay perfect and they succeeded. Qualia is a beautiful resort with great rooms and beautiful property but the staff make it outstanding. Don’t miss the trip to Whitehaven and Hill inlet. Food was excellent-enjoyed the daily breakfast which they will customize to your liking. We will definitely go back if we make it back to Australia.
Stayed 3 nights in Sep 2024

8/10 Good

Maor, Skokie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best place to stay in HI
Stayed 3 nights in Oct 2024

8/10 Good

Cedric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Qualia muss man erleben! wunderschöne Anlage mit exklusiven großzügigen Villen mit eigenem Clubcar mit dem man die Insel erkunden kann,schöner Strand/ Poolbereich mit Wassersportmöglichkeiten die inklusive sind ,hier die wirklich engagierte superfreundliche Mia zu erwähnen! sehr angenehm der turn down service wo es Tee und Duftlämpchen gibt, sehr wohltuend für den Gast! 2 kleine Minuspunkte: Frühstück etwas chaotisch, Kaffee kommt nicht, Bestellungen werden verwechselt oder vergessen, jeden Tag die gleiche Frage nach Allergien.... Check in zunächst von Hamilton super freundlich, dann leider Mrs Holli arrogant ,fast feindselig und unterkühlt und emotionslos. Wir verlängerten den Aufenthalt dort für 2 Tage- kein freundliches Wort, dafür gleich die Summe und Aufforderungen der Kreditkarte, schade!!! Immerhin sind wir der zahlende Gast und hätte uns über ein paar warme Worte gefreut.Abgesehen davon, alles top!
Stayed 3 nights in Feb 2024

10/10 Excellent

Arley, Seattle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently spent 3 nights at Qualia Resort in early February 2024. The resort was breathtaking! We absolutely loved the staff and our Pavilion was extraordinary! We planned a fantastic excursion to the Great Barrier Reef via helicopter with a brief stop on Whitsunday Island's Whitehaven Beach. The resort has their own helipad. This resort is impeccable in every way and we cannot wait to return!
Stayed 3 nights in Feb 2024

10/10 Excellent

Meg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort. Lots of activities and delicious food.
Stayed 3 nights in Jan 2024

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful resort... great location. Wonderful staff!
Stayed 3 nights in Oct 2023

10/10 Excellent

Dean

Stayed 3 nights in Jul 2023

10/10 Excellent

David G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Christmas at Qualia

Wonderful experience and where you will want to be for the year end holidays. Even with all the rain it was a happening place and lots of fun.
Stayed 10 nights in Dec 2020

10/10 Excellent

SAKURA, Gold Coast

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
最高のホテルでした。スタッフの対応も完璧。スムーズに困ることなく旅行できました。料理も本当に美味しかったです。
Stayed 3 nights in Dec 2020

10/10 Excellent

JeffC

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was awesome , the views was great also From our room . Meals and services was 1st class. You get a golf cart to get around the island, lots of fun . Did a sunset cruise and went jet skiing, a must do.
Stayed 3 nights in Feb 2020

10/10 Excellent

Yan, Seattle, USA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most beautiful and best ocean side resort! The staff are very professional and wonderful and helpful. The pavilion we stayed is truly wonderful with total privacy and everything is to the expectation. The breakfast is excellent and the dinner dinning experience is spectacular! The pool and the surrounding is absolutely beautiful. The library has some most amazing book collections. It’s truly the best resort in the world.
Stayed 2 nights in Feb 2020

10/10 Excellent

Dr

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

I felt like we were in paradise. Service was fantastic, as were accomodations and views. My only regret is that we didn't stay another night.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every detail was thought of and the staff were absolutely amazing.
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019

10/10 Excellent

R

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful peaceful seclusion. A great getaway. Amazing views. Food was extraordinary.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019