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Hotel Mercator Itzehoe-Klosterforst

4.0 star property

Photo gallery for Hotel Mercator Itzehoe-Klosterforst

Interior entrance
Breakfast and dinner served, international cuisine
In-room safe, desk, blackout curtains, iron/ironing board
Terrace/patio
Meeting facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Business services

Explore the area

View map
Hanseatenplatz 2, Itzehoe, SH, 25524
  • Place, Kiel Canal
    ‪26 min drive‬
  • Place, Hagenbeck Zoo
    ‪46 min drive‬
  • Place, Volksparkstadion
    ‪50 min drive‬
  • Airport, Hamburg (HAM)
    ‪59 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

9.0 out of 10
Wonderful
(17 reviews)
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Comfort Room

Comfort Room

Comfort Room

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

7.0 out of 10
Good
(2 reviews)
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

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About the area

Itzehoe

Located in Itzehoe, Hotel Mercator Itzehoe-Klosterforst is within a 5-minute drive of Aukrug Nature Park and Klinikum Itzehoe. .This hotel is 18.5 mi (29.8 km) from Kiel Canal and 32.3 mi (52 km) from Volksparkstadion.

What's nearby

  • Kiel Canal - 26 min drive - 30.3 km
  • Hagenbeck Zoo - 46 min drive - 63.5 km
  • Designer Outlet Neumünster - 48 min drive - 49.7 km
  • Volksparkstadion - 50 min drive - 62.9 km
  • Barclays Arena - 50 min drive - 62.9 km

Getting around

  • Itzehoe Station - 2 min drive
  • Hamburg Airport (HAM) - 40 min drive

Restaurants

  • ‪Der Kaffeemacher - ‬16 min walk
  • ‪La Fattoria - ‬17 min walk
  • ‪Viet Cuisine - ‬17 min walk
  • ‪Himmel und Erde - ‬16 min walk
  • ‪Quán Ngon 37 - ‬13 min walk

About this property

Hotel Mercator Itzehoe-Klosterforst

Hotel Mercator Itzehoe-Klosterforst offers 78 accommodations with safes and hair dryers. 35-inch flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers with deep soaking bathtubs and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 78 guestrooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and a banquet hall.
Satisfy your appetite for dinner at Vis-a-vis, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and a safe deposit box at the front desk. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Vis-a-vis - This restaurant specializes in international cuisine and serves breakfast and dinner.
Onsite venue #2 - This bar serves dinner only.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 10 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Vis-a-vis

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 35-inch flat-screen TV with digital channels

Food and drink

  • Room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 7.50 per pet, per day

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

Food and water bowls are available

Children and extra beds

Children are welcome

2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for EUR 20.0 per night

Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 10.00 per person
  • Pet fee: EUR 7.50 per pet, per day
  • Service animals are exempt from fees
  • An in-room safe is available for an additional fee
  • Rollaway bed fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Itzehoe Mercure

Klosterforst

Mercure Itzehoe

Mercator Itzehoe-Klosterforst

Mercure Klosterforst Hotel Itzehoe

Mercure Itzehoe Klosterforst Hotel

Mercure Klosterforst Hotel

Mercure Klosterforst

Mercator Itzehoe Klosterforst

Hotel Mercator Itzehoe-Klosterforst Hotel

Hotel Mercator Itzehoe-Klosterforst Itzehoe

Hotel Mercator Itzehoe-Klosterforst Hotel Itzehoe

Hotel Mercator Itzehoe-Klosterforst Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 86 out of 232 reviews
Rating 8 - Good. 102 out of 232 reviews
Rating 6 - Okay. 33 out of 232 reviews
Rating 4 - Poor. 7 out of 232 reviews
Rating 2 - Terrible. 4 out of 232 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Aldo, Miami

Stayed 5 nights in Feb 2026

8/10 Good

Stewart

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
-
Stayed 1 night in Jun 2025

10/10 Excellent

Youmin

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel nice staff
Stayed 1 night in Mar 2025

10/10 Excellent

Youmin

Liked: Cleanliness, amenities
Good hotel, nice staff
Stayed 3 nights in Apr 2025

8/10 Good

Michaella

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 1 night in May 2025

2/10 Terrible

Pål

Awful experience

Arrived early, checked in, parked the car in the basement car park, only to find somebodys clothes and bags in "our" room. Was then told by the receptionist that they had no other room available. We were flabbergasted! They managed to find us a room in a neighbouring hotel, but still... Zero points for this hotel, it's like Faulty Towers!
Stayed 1 night in Jul 2024

10/10 Excellent

Emilia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect
Stayed 2 nights in Jul 2024

10/10 Excellent

Yasmi O

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location, nice clean spacious room. Good service.
Stayed 2 nights in Jun 2023

10/10 Excellent

Johannes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a comfortable place run by helpful and friendly staff in a convenient location of town. The place offers clean accommodation with adequate space, and all usual amenities. The on site bar and restaurant are nice to have, breakfast is pretty good for the category, and must importantly the staff is friendly and very helpful. They have no gym, but offer free access to a gym and sauna in 3 minute walking distance. I would come back to this place anytime.
Stayed 3 nights in Nov 2021

2/10 Terrible

Verified traveller

Stayed 4 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2019

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed in Itzehoe as a base for genealogical research in Schleswig-Holstein. The Mercure was a perfectly acceptable business hotel, ample parking, very nice breakfast and dinner restaurant, friendly and helpful staff. Room was fine, nothing special. Very little to do within walking distance (grocery store next door, at least). All in all it was exactly what we needed for our purposes.
Stayed 3 nights in Jul 2018

6/10 Okay

David

Liked: Cleanliness, staff & service
Disliked: Room comfort

No towels provided

No towels in the room, had to air dry
Stayed 1 night in Jun 2018

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Very exprnsive hotel. Very clean very comfortable. Front clerk was not so friendly.
Stayed 1 night in Mar 2018

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, modern hotel.

Comfortable hotel about 10 mins walk to town centre. On site parking. Comfortable room with coffee maker and fridge. However, no drawers for clothes, just a small wardrobe. Restaurant staff were excellent. The food was ok.
Stayed 2 nights in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. We only stayed for one night. The staff and service were excellent.
Stayed 1 night in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

reasonable hotel

not a bad place to stay, maybe a 20 min walk into town for restaurants. hotel restaurant was good

10/10 Excellent

Emma Jayne, Blackpool

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mercure Itzehoe

Really enjoyed my stay at the Mercure Hotel in Itzehoe along with the other 4 members of my family. Great breakfast, good wifi, 10 minutes walking from the centre, polite staff

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mercure Itzehoe

The hotel is conveniently located by a bakery and grocery store. The staff were very helpful and the restaurant and breakfast were excellent. Add in the friendliness of the people of Itzehoe and it makes the hotel a great destination.

10/10 Excellent

GE, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

Although we only used this as an overnight stay on a family holiday we found it very good value. Friendly and helpful staff, plenty of parking and great family rooms.

8/10 Good

Brigitte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall I enjoyed staying at your hotel. I would happily recommend it to family and friends. If I had had more time I would have gladly stayed longer. The purpose of my stay was not to sightsee in Itzehoe. So I am not sure how close the hotel to the centre is. The hotel staff was friendly and accommodating at all times.

10/10 Excellent

Bec, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Visit this part of Germany, it it FHA ing! And a lovely hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Antonio

Stayed 3 nights in Feb 2026