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Tru by Hilton West Memphis, AR

2.5 star property

Photo gallery for Tru by Hilton West Memphis, AR

Lobby sitting area
Exterior
Indoor pool
Lobby
Room, 2 Queen Beds, Accessible, Bathtub

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
1400 N.18th St., West Memphis, AR, 72301
  • Place, Horton Park
    ‪11 min walk‬
  • Place, Southland Casino Racing
    ‪19 min walk‬
  • Place, Willie Mae Rowe Park
    ‪3 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪20 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible Bathtub, Bathtub

Room, 1 King Bed, Accessible Bathtub, Bathtub

Room, 1 King Bed, Accessible Bathtub, Bathtub

7.2 out of 10
Good
(5 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

8.6 out of 10
Excellent
(27 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(9 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(4 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 2 Queen Beds, Accessible (Hearing)

8.0 out of 10
Very good
(5 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub

9.6 out of 10
Exceptional
(7 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

8.8 out of 10
Excellent
(30 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

King Room

  • Sleeps 2
  • Free Wi-Fi

King Room-Hearing Accessible

  • Sleeps 2
  • Free Wi-Fi

Guest Room With 1 King Bed, Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 2
  • Free Wi-Fi

King Room With Tub-Mobility Accessible

  • Sleeps 2
  • Free Wi-Fi

2 Queen Beds Room

  • Sleeps 4
  • Free Wi-Fi

Room With Two Queen Beds-Hearing Accessible

  • Sleeps 4
  • Free Wi-Fi

Guest Room With 2 Queen Beds And Tub-Mobility Accessible

  • Sleeps 4
  • Free Wi-Fi

Similar properties

Exterior
La Quinta Inn & Suites by Wyndham West Memphis
West Memphis
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.4 out of 5, Excellent, 1,021 reviews
The price is AU$187
includes taxes & fees
31 May - 1 June
La Quinta Inn & Suites by Wyndham West Memphis

About the area

West Memphis

With a stay at Tru by Hilton West Memphis, AR in West Memphis, you'll be a 5-minute drive from Mississippi River and 9 minutes from Beale Street. .This hotel is 13.7 mi (22 km) from Graceland and 7 mi (11.3 km) from Bass Pro Shops at the Pyramid.

What's nearby

  • Horton Park - 11 min walk - 1.0 km
  • Southland Casino Racing - 19 min walk - 1.7 km
  • Willie Mae Rowe Park - 3 min drive - 1.8 km
  • Beale Street - 8 min drive - 14.4 km
  • Graceland - 17 min drive - 27.2 km

Getting around

  • Memphis Central Station - 10 min drive
  • Memphis International Airport (MEM) - 28 min drive

Restaurants

  • ‪Love's Travel Stop - ‬3 min drive
  • ‪The Kitchens - ‬4 min drive
  • ‪Wade-n-Pop's - ‬3 min drive
  • ‪Chick-fil-A - ‬6 min drive
  • ‪Ignite Steakhouse - ‬4 min drive

About this property

Tru by Hilton West Memphis, AR

Tru by Hilton West Memphis, AR offers 10 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. Beds feature down comforters and premium bedding. 50-inch flat-screen televisions come with satellite channels and Netflix. Bathrooms include bathtubs or showers.

This West Memphis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 10 air-conditioned rooms featuring flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have bathtubs or showers and complimentary toiletries.
Don't miss out on recreational opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and a television in a common area.
Grab a bite from the grocery/convenience store serving guests of Tru by Hilton West Memphis, AR. A complimentary buffet breakfast is served daily from 8:00 AM to 9:00 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 8:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Games
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • Indoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Grocery/convenience store

Guest services

  • Housekeeping on request

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 2015
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable/satellite channels
  • Netflix
  • Streaming services

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry

Policies

Check-in

Check-in time starts at 3:00 PM

Contactless check-in available

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Guests will receive smart lock details

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

2 total pets

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru by Hilton West Memphis, AR Hotel

Tru by Hilton West Memphis, AR West Memphis

Tru by Hilton West Memphis, AR Hotel West Memphis

Tru by Hilton West Memphis, AR Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 423 out of 721 reviews
Rating 8 - Good. 160 out of 721 reviews
Rating 6 - Okay. 73 out of 721 reviews
Rating 4 - Poor. 34 out of 721 reviews
Rating 2 - Terrible. 31 out of 721 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

IRA, PLAINFIELD

Just one night
Stayed 1 night in Feb 2026

10/10 Excellent

Sandy

Travelled with group
Liked: Cleanliness, staff & service, amenities
This was our 2nd time to stay at a Tru by Hilton hotel as we were so impressed with our first stay at Tru and it did not disappoint! This place is a great location and only about 10 minutes from Beale Street in downtown Memphis. We were greeted with such a warm welcome as we checked in. Our room was great and after we got a little settled in we asked the gal at the front desk for recommendations for dinner. We took her suggestion and hit a great bbq restaurant just a little off the beaten path and it was an amazing place with great atmosphere and great food. In the morning we enjoyed their free breakfast with plenty of options and we had a fun conversation with Shawna the General Manager. She definitely wanted to make sure that we enjoyed our stay and even helped us find another great place to stay as we traveled north. She was really a delight and couldn’t have been any nicer! We were certainly impressed with her and her staff and facility. Highly recommend! Five stars plus for sure!
Stayed 1 night in Feb 2026

10/10 Excellent

Ashton

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Front desk person was not friendly at all
Stayed 1 night in Feb 2026

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities
The staff was a amazing
Stayed 2 nights in Feb 2026

6/10 Okay

Linette

Great staff. Terrible location, truck noise, hard to figure out where to enter Poor breakfast at this TRU, previous stay at a TRU had exceptional breakfast, disappointed it was not the same here.
Stayed 1 night in Feb 2026

10/10 Excellent

Lanell

Stayed 3 nights in Feb 2026

8/10 Good

Nakia

Liked: Cleanliness, staff & service, amenities
Clean, friendly staff
Stayed 2 nights in Feb 2026

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It smelled so good and was so clean!!
Stayed 2 nights in Feb 2026

10/10 Excellent

Cindy

Stayed 1 night in Jan 2026

10/10 Excellent

Malenche

Stayed 1 night in Nov 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
The ladies at the front desk were all awesome
Stayed 1 night in Feb 2026

10/10 Excellent

Debra, Norwalk

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and very friendly staff
Stayed 2 nights in Jan 2026

10/10 Excellent

Nichole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cmean room with comfortable bed
Stayed 1 night in Oct 2025

10/10 Excellent

David

Stayed 2 nights in Jan 2026

2/10 Terrible

Marlena

Disliked: Cleanliness
Stayed 1 night in Dec 2025

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great! Very friendly!
Stayed 1 night in Dec 2025

10/10 Excellent

Laura

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms! Friendly staff on all shifts good breakfast.
Stayed 1 night in Dec 2025

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel, clean rooms and friendly staff.
Stayed 1 night in Dec 2025

10/10 Excellent

Jasmine

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Staff was awesome
Stayed 2 nights in Dec 2025

10/10 Excellent

Mark

Stayed 1 night in Dec 2025

8/10 Good

Kathlene

Stayed 1 night in Dec 2025

10/10 Excellent

Clark

All good
Stayed 1 night in Dec 2025

10/10 Excellent

Ashley

Stayed 1 night in Dec 2025

2/10 Terrible

Kevin

Disliked: Cleanliness, amenities
Brown water through out all faucets. Broken windows... unsafe area.
Stayed 1 night in Dec 2025

6/10 Okay

Chris

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was pretty nice and was very clean. The staff was welcoming and professional as well. It’s about 10min from downtown Memphis which is nice and right across the highway from a nearby casino. The only thing that brings my rating down for this hotel is the area it seems to be in behind the hotel. Seems to be a really rough neighborhood and possibly unsafe.
Stayed 1 night in Dec 2025