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Lockport Hotel

2.5 star property

Photo gallery for Lockport Hotel

Standard Room, 2 Queen Beds
Lobby
Free toiletries, hair dryer, towels, soap
Pool
Front of property

Reviews

7.0 out of 10
Good

Popular amenities

  • Gym
  • Pet-friendly
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
515 S Transit Street, Lockport, NY, 14094
  • Lockport Caves
    ‪2 min drive‬
  • Erie Canal Discovery Center
    ‪2 min drive‬
  • Lockport Locks and Erie Canal Tours
    ‪3 min drive‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪37 min drive‬

Room options

Standard Room

  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 1 King Bed

Blackout curtains, soundproofing, iron/ironing board

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Terrace/patio

Lockport Inn & Suites

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
4.5 out of 5, Wonderful, (986)
The price is AU$174
for 1 room
includes taxes & fees
25 May - 26 May
Lockport Inn & Suites

About the area

Lockport

A stay at Lockport Hotel places you in the heart of Lockport, within a 5-minute drive of Lockport Caves and Erie Canal Discovery Center. .This hotel is 1.9 mi (3.1 km) from Lockport Locks and Erie Canal Tours and 2.1 mi (3.4 km) from Kenan Center.

What's nearby

  • Lockport Caves - 2 min drive - 2.4 km
  • Erie Canal Discovery Center - 2 min drive - 2.4 km
  • Lockport Locks and Erie Canal Tours - 3 min drive - 3.2 km
  • Kenan Center - 4 min drive - 3.5 km
  • Lockport Country Club - 4 min drive - 5.0 km

Getting around

  • Buffalo-Depew Station - 28 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 37 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Panera Bread - ‬10 min walk
  • ‪Tim Hortons - ‬19 min walk
  • ‪Burger King - ‬10 min walk
  • ‪Wendy's - ‬8 min walk

About this property

Lockport Hotel

Suburban hotel with a fitness center and a 24-hour front desk
Lockport Hotel offers 95 air-conditioned accommodations with coffee/tea makers and hair dryers. 34-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Lockport hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 95 air-conditioned rooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and irons/ironing boards, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a fireplace in the lobby. Additional features at this hotel include a reception hall and a vending machine.
Featured amenities include express check-in, express check-out, and a 24-hour front desk. Free self parking is available onsite.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Gym

Family friendly

  • Free cot
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Communal living room
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 34-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from January 10 2025 to May 31 2025 (dates subject to change):
  • Fitness facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 30 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector

Property is also known as

Holiday Inn Lockport Hotel Lockport
Lockport Holiday Inn
Holiday Inn Lockport Hotel
Lockport Hotel Hotel
Lockport Hotel Lockport
Lockport Hotel Hotel Lockport
Best Western Plus Lockport Hotel

Lockport Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 59 out of 182 reviews
Rating 8 - Good. 46 out of 182 reviews
Rating 6 - Okay. 26 out of 182 reviews
Rating 4 - Poor. 27 out of 182 reviews
Rating 2 - Terrible. 24 out of 182 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Lisa

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The proprty is in the middle of changing to a hilton spark. The lobby is a mess. Debris on the carpets both upon arrival and departure. Our towels had stains the floors although new had scunge on them. But when rubbed didnt come off.. no garbage can in the room. The walls are way too thin. Could hear the guy next door zipping and unzipping his luggage at 5 a.m. my husband also could hear him brushing his teeth and gagging on his toothbrush. I don't understand why we even had to be next to him.Since there is virtually no one else staying there. The staff was extremely friendly however.
Stayed 1 night in May 2025

2/10 Terrible

Kenneth

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Jacob

Disliked: Cleanliness, amenities, property conditions & facilities
They are mid renovation so the property is very dusty and obviously being remodeled. There’s equipment everywhere and my “newly renovated” room was filthy and lacking accommodations.
Stayed 1 night in Apr 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is under renovations- but they don’t mention that. The construction materials are in the hallways. The place is dusty, disorganized and unfinished. The room had no heat. It was freezing. Avoid this place!
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
We came during the hotel’s renovation which was not mentioned when we booked our stay. The construction materials are all over the hallway. Our room is all the way at the end. There was no cart to use for our things and luggage. The parking lot at the back, close to our room hasn’t been plowed and the curb is so icy which make it not safe to walk on. And nobody really plowed the snow during our stay until we left on Monday morning. We were there since Friday night. We didn’t get any discount for all the inconveniences.
Stayed 3 nights in Feb 2025

4/10 Poor

Tanya

Stayed 1 night in Aug 2024

10/10 Excellent

Tara, Massena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Mario

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love all the staff . Always there to help and make your stay like you were at home . Thank you all. For making my family and I a wonderful stay at your beautiful hotel
Stayed 2 nights in Aug 2024

2/10 Terrible

michael

Disliked: Cleanliness, staff & service, property conditions & facilities
The worst hotel I ever seen at the front desk called me a racist and after I drove eight hours to stay at a hotel, me and my son were desperately tired and the lady was telling me no you’re not gonna stay here because I asked her if everything was OK because she was unfriendly and fighting and screaming at a coworker very nasty lady. She should be put away behind bars.
Stayed 1 night in Nov 2024

4/10 Poor

Mariana

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The place was under renovation so there was construction noise. The walls were very thin and we could hear other guests' conversations and TVs. We heard every time someone opened or closed a door, which was a problem late at night and early in the morning. There were no lockers for holding luggage before check-in or after check-out, but staff reluctantly agreed to keep it for us as a one-time courtesy behind the front desk. The positive thing was that the bed was very comfortable.
Stayed 1 night in Oct 2024

6/10 Okay

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Their breakfast ended 45 min early, which disappointed me. The front desk staff was friendly and overall a good value for the money.
Stayed 1 night in Oct 2024

4/10 Poor

christopher, Spartanburg

Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2024

4/10 Poor

Li

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Katerina

Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel was under renovation when I got there, which I didn't knowvqhen I booked. Changing hotels was not an option, as it was family weekend at my sons school. Hallways were littered with construction debris as was the parking lot. Got some kind of tar paper on my tire, which made it sound like I was getting a flat. Walls were paper thin and I had the pleasure of being within ear shot of work being done even though it was the weekend. Could hear the guys sing and bicker. Heard a couple, who sounded liked they live there hold a conversation in great detail through the walls during the evening. Music blasting till late at night. If construction was to be done while peolple are staying, then it should be in a different part of the hotel then they they place customers. Room itself was fine, bed was comfortable.
Stayed 2 nights in Oct 2024

2/10 Terrible

Yesenia, Hicksville

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool had too much chlorine plus it was oily. The hallways smelled bad and theres hardly any cameras anyone can walk in thru the side doora aince theyre not locked.
Stayed 2 nights in Oct 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Easy to find after a long travel day. Staff very welcoming and friendly. Room spacious and very clean.
Stayed 1 night in Oct 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Beverly

Travelled with family
Liked: Room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

William

Stayed 1 night in Sep 2024

6/10 Okay

Sheila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Well there was an incidental charge of $150.00 that you are charged at checkin and refunded on check out to your card kinda high seeing most places holiday inn, Hilton, Marriott, only hold $100.00 the staff was very friendly and helpful. It is still under renovation but overall it’s a new I would say it’s a nice place to stay for the price compared to 200 for most other places I would stay again
Stayed 1 night in Sep 2024

8/10 Good

Justin, Cranston

Travelled with partner
Liked: Cleanliness, staff & service
Solid place to stop for the night
Stayed 1 night in Sep 2024

10/10 Excellent

Valerie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Lyle

The hotel is remodeling but is clean. The bed was soft and the room was big. Employees were friendly and helpful
Stayed 2 nights in Sep 2024

8/10 Good

Denise

Travelled with family
Management very helpful and hospitable. Perfect for our weekend getaway.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kristin

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024