citizenM Washington DC Capitol

4.0 star property

Photo gallery for citizenM Washington DC Capitol

Lobby
King Room
Property amenity
Gym
2 restaurants, dinner served, Japanese cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Free WiFi
  • Air conditioning

Explore the area

View map
550 School St SW, Washington, DC, 20024
  • Place, Museum of the Bible
    ‪3 min walk‬
  • Place, National Air and Space Museum
    ‪6 min walk‬
  • Place, National Mall
    ‪8 min walk‬
  • Airport, Washington, DC (DCA-Ronald Reagan Washington National)
    ‪8 min drive‬

Room options

King Room

9.0 out of 10
Wonderful
(593 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Washington

With a stay at citizenM Washington DC Capitol, you'll be centrally located in Washington, within a 10-minute walk of National Air and Space Museum and National Mall. .This hotel is 1.1 mi (1.7 km) from Washington Monument and 1.1 mi (1.8 km) from Capital One Arena.

What's nearby

  • Museum of the Bible - 3 min walk - 0.3 km
  • National Air and Space Museum - 6 min walk - 0.6 km
  • National Mall - 8 min walk - 0.7 km
  • International Spy Museum - 8 min walk - 0.7 km
  • Smithsonian Institution - 9 min walk - 0.8 km

Getting around

  • L'Enfant Plaza Station - 3 min walk
  • Washington Union Station - 8 min drive
  • Ronald Reagan Washington National Airport (DCA) - 12 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Hyatt Place Washington DC/National Mall - ‬3 min walk
  • ‪Milk & Honey Cafe - ‬4 min walk
  • ‪Rice Bar - ‬5 min walk

About this property

citizenM Washington DC Capitol

Central hotel with 2 restaurants connected to a rail/subway station in Washington
CitizenM Washington DC Capitol offers 252 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 252 guestrooms featuring refrigerators and iPads. Your pillowtop bed comes with premium bedding. 43-inch LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a communal living room.
Satisfy your appetite at canteenM - open 24/7, one of the hotel's 2 restaurants. Buffet breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. This hotel has 7 meeting rooms available for events.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
CanteenM - open 24/7 - Onsite restaurant. Guests can enjoy drinks at the bar. Open 24 hours.
Sushi by Bou - This sushi bar specializes in Japanese cuisine and serves dinner only. Open select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 22 per person
  • 2 restaurants
  • Coffee and tea in common areas

Restaurants on site

  • canteenM - open 24/7
  • Sushi by Bou

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Built in 2020
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels
  • IPad
  • IPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 22 per person
  • Late check-out fee: USD 69 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

citizenM Washington DC Capitol Hotel
citizenM Washington DC Capitol Washington
citizenM Washington DC Capitol Hotel Washington

Reviews

citizenM Washington DC Capitol Reviews

9.0

Wonderful

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 1953 out of 2954 reviews
Rating 8 - Good. 595 out of 2954 reviews
Rating 6 - Okay. 230 out of 2954 reviews
Rating 4 - Poor. 99 out of 2954 reviews
Rating 2 - Terrible. 77 out of 2954 reviews

Reviews

8/10 Good

Eileen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a short cab ride from Union Station to the hotel. The decor is really modern, fun and youthful. I also like the safety of it like you can’t use the elevators there without your room key. Breakfast was tasty. The room itself was clean and nice. The bed was really comfortable actually. I liked being able to control the mood of the room (like lighting, the tv etc) with the iPad. My only slight complaint - which is why I gave it a 4 star - is that the temperature never changed despite it being an option on the iPad. So sometimes we felt hot at night and it became a little uncomfortable. Other than that, I liked this hotel and will use it in the future.
Stayed 2 nights in Aug 2025

10/10 Excellent

Rasheed

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Abrahim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Gem for travelers

The hotel was near the museum we were visiting which was great. Front desk was responsive when needed.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jon

Liked: Cleanliness
Great high tech rooms great breakfast just be aware rooms are small
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful!

My stay was great! Very clean rooms! Wonderful lighting! Late night bar ! Overall a great environment!
Stayed 1 night in Aug 2025

10/10 Excellent

Natasha, Seffner

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel staff were amazing all of the young men were extremely helpful and even helped me get around the city.
Stayed 1 night in Aug 2025

10/10 Excellent

Lidia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

6/10 Okay

Antwane

Travelled with partner
Liked: Staff & service
Overall a very good stay what I would recommend is that breakfast be included instead of an extra charge especially when things are not made to order and there. Ice machine and proper working fridge in rooms
Stayed 3 nights in Aug 2025

10/10 Excellent

Ching

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

parker

Liked: Cleanliness
Disliked: Property conditions & facilities
the hotel is very eye catching. its well decorated and the staff are attentive but I have a few complaints that are important. first one being parking I spent over 150$ on a 2 night stay her just for parking which I was not informed that I would have to do. secondly upon entering the room I noticed there was no way of heating up my food i.e no microwave/no utensils/no implements. I then proceeded to go downstairs to try and find a bowl to use for my food then they said I would have to pay 22$ to take a bowl for the buffet back to my room. third complaint I have is almost every single door you come in contact with is extremely hard to open on top of having to swipe the keycard multiple times for it to register. fourth complaint the AC in my room didn't work the entire stay. next complaint I have the tv kept getting interrupted and and shutting off the room also did not have an adequate trash can the only one they provided could only fit 2 banana peels. next the gym equipment two treadmills were taken so I got on the free one to find that it was broken so then I switch to the stair master to find that was broken as well. that's all I have to say about my stay unfortunately I will not be returning.
Stayed 2 nights in Aug 2025

10/10 Excellent

Gianna

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Yahaira

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was so friendly and kind. I loved that the metro station was around the corner and easy to access. Would stay here again
Stayed 1 night in Aug 2025

10/10 Excellent

JUAN, New Delhi

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location…. Lot to improve at the coffee/ bar service
Stayed 4 nights in Aug 2025

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay — only issue was very small room for 2 people. Very small.
Stayed 3 nights in Aug 2025

10/10 Excellent

Juan

Stayed 1 night in Aug 2025

10/10 Excellent

Luis Carlos Hernandez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s really quite, the amenities are awesome, we love it, it’s close to museums, we definitely will recommend
Stayed 1 night in Aug 2025

10/10 Excellent

Ut

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything’s perfect. Bed is comfy and it feels really good that you can do everything on the iPad.
Stayed 4 nights in Aug 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

Michael

Stayed 3 nights in Jul 2025

10/10 Excellent

Roger

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great week in dc thanks
Stayed 4 nights in Aug 2025

8/10 Good

Sergio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are very small, doesn’t have a fridge, other then that it was a nice stay, staff was very friendly. Location was fantastic.
Stayed 3 nights in Aug 2025