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Front desk is not monitored 24/7 and the only information you receive is from an email through hotels.com that is not clear. I called to get a room code as I never received anything. Given code over the phone. At night when guest arrived on site the code was note working. We tried calling the phone number online and no response. Hotel not willing to offer any refund or even credit. (Phone number for after hours is different than their phone number online - that is not on me to know, they need better systems.)

Beautiful, conveniently located hotel undergoing renovation while we were there. The room was large, airy and bright and the bedding was top notch. Would recommend

The staff is very helpful and responsive. Spacious room. We enjoyed our stay there.

I like the staff commiment to assist the guest. I forgot my apple watch and other items, I called the hotel and the staff was able to assist me in mailing the forgotten items to me. The property was not bad. The things that I didn’t like were the lack of elevator in the building and the towels in the wash room. Over all I had a good time staying at Amber Hotel.

Place was easy to find, clean room, helpful staff. Great price! Easy access to food places to choose from.

Room was spacious and very clean. Staff was polite and helpful.