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Swissôtel Kursaal Bern

4.5 star property

Photo gallery for Swissôtel Kursaal Bern

2 restaurants, lunch, dinner served; Mediterranean cuisine
Exterior
Exterior
Casino
Indoor wedding

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
Kornhausstrasse 3, Bern, BE, 3013
  • Place, Kursaal Bern
    ‪1 min walk‬
  • Place, Bern Town Hall
    ‪8 min walk‬
  • Place, Federal Palace
    ‪9 min walk‬
  • Airport, Bern (BRN-Belp)
    ‪17 min drive‬

Room options

View all photos for Swiss Advantage Room with 1 king size bed (180c m) and small balcony

Swiss Advantage Room with 1 king size bed (180c m) and small balcony

Swiss Advantage Room with 1 king size bed (180c m) and small balcony

9.8 out of 10
Exceptional
(10 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room with 1 queen bed facing the interi or of the hotel with no view

Classic Room with 1 queen bed facing the interi or of the hotel with no view

Classic Room with 1 queen bed facing the interi or of the hotel with no view

9.4 out of 10
Exceptional
(22 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Room, 1 Double Bed (Small Balcony)

Premier Room, 1 Double Bed (Small Balcony)

Premier Room, 1 Double Bed (Small Balcony)

8.8 out of 10
Excellent
(13 reviews)
  • Garden view
  • Sleeps 3
  • 1 Double Bed

View all photos for Premier Room, 2 Single Beds (Small Balcony)

Premier Room, 2 Single Beds (Small Balcony)

Premier Room, 2 Single Beds (Small Balcony)

8.8 out of 10
Excellent
(8 reviews)
  • Garden view
  • Sleeps 3
  • 2 Single Beds

View all photos for Swiss advantage room with king-size bed (200 cm ) and a sofa bed

Swiss advantage room with king-size bed (200 cm ) and a sofa bed

Swiss advantage room with king-size bed (200 cm ) and a sofa bed

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 King Bed and 1 Single Sofa Bed

View all photos for Suite, 1 King Bed, Balcony

Suite, 1 King Bed, Balcony

Suite, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

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About the area

Bern

A stay at Swissôtel Kursaal Bern places you in the heart of Bern, steps from Kursaal Bern and 6 minutes by foot from Botanical Garden. .This luxury hotel is 0.3 mi (0.5 km) from Jackpot Spielcasino Bern and 0.4 mi (0.6 km) from French Church.

What's nearby

  • Kursaal Bern - 1 min walk - 0.0 km
  • Bern Town Hall - 8 min walk - 0.7 km
  • Berner Munster - 9 min walk - 0.8 km
  • Federal Palace - 9 min walk - 0.8 km
  • Wankdorf Stadium - 3 min drive - 1.8 km

Getting around

  • Bern Station - 14 min walk
  • Bern (BRN-Belp) - 22 min drive

Restaurants

  • ‪Kornhauskeller - ‬6 min walk
  • ‪Du Nord - ‬6 min walk
  • ‪OnTap - ‬8 min walk
  • ‪Piu - ‬6 min walk
  • ‪Restaurant Ringgenberg - ‬7 min walk

About this property

Swissôtel Kursaal Bern

Swissôtel Kursaal Bern offers 163 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 163 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a 24-hour fitness center or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Enjoy Mediterranean cuisine at Giardino Restaurant & Bar, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 27 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Giardino Restaurant & Bar - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner.
Restaurant Yù - This restaurant specializes in Asian cuisine and serves dinner only. Open select days.
Saisonale Gastrokonzepte - Onsite restaurant. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (CHF 30 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: CHF 32 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Giardino Restaurant & Bar
  • Restaurant Yù
  • Saisonale Gastrokonzepte

Things to do

  • 24-hour gym

Family friendly

  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 27 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: CHF 100.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 25.00 per pet, per stay

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 50.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 32 per person
  • Self parking fee: CHF 30 per day
  • Pet fee: CHF 25.00 per pet, per stay
  • Late check-out fee: CHF 100.00 (subject to availability)
  • Rollaway bed fee: CHF 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Allegro Bern
Allegro Bern Hotel
Allegro Hotel Bern
Bern Allegro
Bern Allegro Hotel
Bern Hotel Allegro
Hotel Allegro Bern
Hotel Bern Allegro
Allegro Kursaal
Hotel Allegro Bern
Swissôtel Kursaal Bern Bern
Swissôtel Kursaal Bern Hotel
Swissôtel Kursaal Bern Hotel Bern
Swissôtel Kursaal Bern (Opening November 2020)

Swissôtel Kursaal Bern Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 644 out of 1003 reviews
Rating 8 - Good. 274 out of 1003 reviews
Rating 6 - Okay. 60 out of 1003 reviews
Rating 4 - Poor. 17 out of 1003 reviews
Rating 2 - Terrible. 8 out of 1003 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities
Very clean, large room with a very comfortable full king size bed. The staff were nice they helped to point me in the right direction. The hotel is just across the river from the old town. Just a quick walk across the bridge which is right there perfect location
Stayed 2 nights in Nov 2025

4/10 Poor

Kelley

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Photos of the rooms were not accurate for our room. The casino and convention center didn’t help the ambiance. I don’t know that rooms were interior facing on a noisy food hall. Worse was that our room badly needed attention and touch up. Hand prints were clearly visible on the opaque glass door to the water closet and shower. Floors needed mopped. The walls were scuffed and damaged.
Stayed 2 nights in Nov 2025

10/10 Excellent

Francois

Stayed 1 night in Nov 2025

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities
Friendly staff, lovely hotel, great location, amazing food.
Stayed 2 nights in Nov 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was extremely helpful with clean and comfortable rooms. Breakfast was great with a variety of options to eat and drink. Parking was convenient
Stayed 1 night in Oct 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10, great place to stay, good location, very nice, new modern hotel.
Stayed 1 night in Oct 2025

8/10 Good

Laurence

Stayed 3 nights in Oct 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very professional, clean, comfortable and accommodating. Would highly recommend.
Stayed 1 night in Oct 2025

10/10 Excellent

Maja

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

daniel

Travelled with partner
Liked: Amenities
Very polite staff. Large modern rooms.
Stayed 1 night in Sep 2025

4/10 Poor

Kelly

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel was nice enough and in a great location, but room was the worst hotel room I have ever stayed in for a high end hotel. It was advertised as no view, which I assumed was a view of a parking lot or maybe another building. But beware no view means no window to the outside. I have never heard of such a thing. Plus the bed was against the wall so I had to climb over my husband to get in and out of bed, I felt like a child camping. It was claustrophobic ruined our stay. The shower leaked and we flooded the bathroom. I asked for a different room, but the hotel said they were sold out.
Stayed 3 nights in Sep 2025

10/10 Excellent

Mohammad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice rooms, staff speak fluent English and are very helpful.
Stayed 2 nights in Sep 2025

10/10 Excellent

Tyler

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
If I could rate the staff helpfulness higher than 5 stars, I WOULD! Everything else also deserves 5 stars.
Stayed 1 night in Sep 2025

10/10 Excellent

Jesus

Stayed 2 nights in Sep 2025

8/10 Good

Juan

Stayed 3 nights in Aug 2025

8/10 Good

Patti

Liked: Cleanliness, staff & service, property conditions & facilities
great location
Stayed 3 nights in Jun 2025

8/10 Good

James, Minneapolis

Stayed 4 nights in Aug 2025

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved everything about this place😊😊, I will recommend it 100%.
Stayed 1 night in Aug 2025

10/10 Excellent

GEENA

Stayed 1 night in Aug 2025

10/10 Excellent

Juan, Long Island City

Stayed 2 nights in Aug 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Nice neighborhood. Good buffet brekfast.
Stayed 2 nights in Jul 2025

8/10 Good

Cassandra

Travelled with family
Liked: Room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Amardeep

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean hotel. Close to centre. The only problem was there was a network outage issue on our first night. Meaning there were no internet, the car park gates didn’t work and the room keys went defunct.
Stayed 2 nights in Jul 2025

10/10 Excellent

shweta

Stayed 3 nights in Jul 2025

10/10 Excellent

Sam

Stayed 2 nights in Jul 2025