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I think they can do better. First was assigned the wrong room which they corrected, then they assured me of a refund and checked me out early due to an emergency then did not approve the refund through Expedia as was promised. Overall, the resort is beautiful and very private but out of town (about 40 minutes from Kisumu town).

Es ist nicht wirklich sauber oder einladend. Das Bad ist nicht schön. Der Club ggü ist unerträglich laut. Das Frühstück orientiert sich nicht an Europäern.

Very friendly staff and helpful every time. Josephine at the Reception was quite professional and ensured that I was comfortable.

It’s hard to tell from the photos and the descriptions, but the higher priced rooms are in a different, much better maintained building than the lowest priced rooms. The bedrooms are nice but the biggest difference between them are the bathrooms. I would have rated it higher if I had stayed in one of the better rooms. The staff are all very nice and helpful.