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Extended Stay America Suites - Norfolk - Virginia Beach

2.5 star property

Photo gallery for Extended Stay America Suites - Norfolk - Virginia Beach

Free daily on-the-go breakfast
Lobby
Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board
Exterior
Fitness facility

Reviews

6.8 out of 10

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
5757 Cleveland St, Virginia Beach, VA, 23462
  • Place, Topgolf Virginia Beach
    ‪2 min drive‬
  • Place, Virginia Wesleyan University
    ‪3 min drive‬
  • Place, Virginia Beach Boardwalk
    ‪24 min drive‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪12 min drive‬

Room options

View all photos for Premium Studio, Non Smoking, Refrigerator & Microwave

Premium Studio, Non Smoking, Refrigerator & Microwave

Premium Studio, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Deluxe Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Deluxe Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

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About the area

Virginia Beach

With a stay at Extended Stay America Suites - Norfolk - Virginia Beach in Virginia Beach (Northwest), you'll be within a 15-minute drive of Naval Station Norfolk and Waterside District. .This hotel is 13.2 mi (21.3 km) from Virginia Beach Boardwalk and 15.3 mi (24.6 km) from Sandbridge Beach.

What's nearby

  • Topgolf Virginia Beach - 2 min drive - 1.7 km
  • Virginia Wesleyan University - 3 min drive - 3.7 km
  • Chesapeake Beach - 15 min drive - 15.3 km
  • Virginia Beach Boardwalk - 24 min drive - 23.9 km
  • Sandbridge Beach - 26 min drive - 27.8 km

Getting around

  • Military Highway Station - 5 min drive
  • Norfolk Station - 8 min drive
  • Norfolk Intl. Airport (ORF) - 8 min drive

Restaurants

  • ‪Wawa - ‬4 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Black Rifle Coffee Company - ‬17 min walk
  • ‪Burger King - ‬18 min walk
  • ‪Q-Master Billiards - ‬3 min drive

About this property

Extended Stay America Suites - Norfolk - Virginia Beach

Extended Stay America Suites - Norfolk - Virginia Beach offers 94 air-conditioned accommodations with coffee/tea makers and hair dryers. 43-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 94 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and ovens. 43-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a picnic area.
A complimentary on-the-go breakfast is served daily from 6 AM to 9:30 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9:30 AM

Things to do

  • Gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per day
Service animals are welcome, and are exempt from fees
2 total (up to 75 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Marriott TownePlace Suites Virginia Beach
TownePlace Suites Marriott Hotel Virginia Beach
TownePlace Suites Marriott Virginia Beach
TownePlace Suites Virginia Beach
TownePlace Suites Marriott Virginia Beach Aparthotel
Towne Suites riott Virginia
Extended Stay America Virginia Beach
Extended Stay America Suites Virginia Beach
TownePlace Suites by Marriott Virginia Beach
Extended Stay America Suites - Norfolk - Virginia Beach Hotel

Extended Stay America Suites - Norfolk - Virginia Beach Reviews

Reviews

6.8
Rating 10 - Excellent. 216 out of 729 reviews
Rating 8 - Good. 170 out of 729 reviews
Rating 6 - Okay. 115 out of 729 reviews
Rating 4 - Poor. 83 out of 729 reviews
Rating 2 - Terrible. 145 out of 729 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

Reviews

8/10 Good

Melissa

Stayed 3 nights in Feb 2026

8/10 Good

William

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and staff was good definitely will stay there again in future
Stayed 1 night in Feb 2026

2/10 Terrible

Tyesha

Disliked: Cleanliness, amenities
Don’t be fooled by the price. Spend the extra ~$30 per night and stay at the Hampton Inn & Suites next door. This place was a nightmare from check-in to check-out—literally within 15 minutes. Building doors didn’t work. Room keys didn’t work. The room itself was disgustingly dirty: drapes that looked like they’d never been cleaned, black mold in the bathroom, crumbs and dirt on the sofa, inadequate heat, and a faint but unmistakable smell of urine. To make matters worse, I almost got locked inside the room. This was one of the worst hotel experiences I’ve ever had. I checked out immediately and would not recommend this property to anyone.
Stayed 1 night in Feb 2026

10/10 Excellent

Carlos

Stayed 1 night in Jan 2026

10/10 Excellent

Martavia

Stayed 1 night in Feb 2026

2/10 Terrible

Samantha

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Absolutely disgusting. Infested with roaches. The floors are grimy and sticky. “Smokeless room” smells like a smokers room. Walls are thin so you can hear the people next to you. When you request the dishes they claim to provide they don’t actually have any. Never staying here again.
Stayed 6 nights in Jan 2026

10/10 Excellent

Xiaokun

Stayed 1 night in Dec 2025

10/10 Excellent

Xiaokun

Stayed 1 night in Dec 2025

4/10 Poor

Nikki

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The beds are hard. The room was dirty and in ill repair. Peeling paint everywhere. Rusty fixtures. Dead bugs. NOT bed bugs or roaches. Debris on the hallway floors. Shady characters loitering outside. I don’t recommend this hotel. Spend the extra for a nicer hotel.
Stayed 5 nights in Dec 2025

6/10 Okay

Jessica

This is a remodeled TownePlace Suites, so its a step above most extended stays in the kitchen departmeny. It was fairly.clean, only thing is the odor of old smoke that wont go away
Stayed 7 nights in Dec 2025

10/10 Excellent

Xiaokun

Stayed 1 night in Nov 2025

2/10 Terrible

johnathan

Disliked: Cleanliness, amenities, property conditions & facilities
This is your sign not to book here. This was the most disgusting hotel ive ever been to. The bedding and towels had stains as well as hair left over from the previous guest. The bathroom and kitchen areas were infested with cockroaches. The other people staying here were loud and the walls were very thin. The employees were nice and helped me get a refund but honestly this place should be condemmed for how filthy it is.
Stayed 3 nights in Nov 2025

2/10 Terrible

Gary

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Felt very unsafe at this property. In the middle of the night someone was trying to open the door to my unit. It could have been a mistake but the individual(s) did not go away immediately. The room smelled of stale smoke even though the building is nonsmoking. Bugs everywhere. I checked out after one night because I did not feel safe.
Stayed 2 nights in Nov 2025

4/10 Poor

Nawara

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The room seemed like it didn't clean well before my arrival. As soon as I entered the building, It smelled weird, so did the room. I killed 2 roaches, floor had lots of dirt and crumbs, trash wasn't clean under the TV. The stuff was very nice and friendly though!
Stayed 2 nights in Nov 2025

2/10 Terrible

Abigail

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The lady that checked us in I guess didn’t finish processing our check in and so at about 730 on thanksgiving night the manager wanted to get nasty and rude and tell us we had to leave and we weren’t supposed to be there. Mind you I had been there for over 24 hours at that point and I had working keys and had been in and out since I checked in. After arguing with the manager because her employees didn’t do their job correctly she said she had no choice but to let us stay and just swallow the loss. And They have roaches.
Stayed 2 nights in Nov 2025

10/10 Excellent

Kentrell

Stayed 2 nights in Nov 2025

2/10 Terrible

Daniel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2025

4/10 Poor

Jennifer

Disliked: Amenities
There was black mold beside the bathtub. There were fruit flies all over the room. When I asked where the chair was in the room I was told it was probably broken.The toilet stopped working and when I reported it nothing was done. I went and asked again and was told it would be the next day. I think asked if they could give me a new room. Which they did.
Stayed 3 nights in Nov 2025

2/10 Terrible

Joann

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This will be my first and last time staying in an Extended Stay America. The halls were smelly, the room floors were covered in greasy dirt and the roaches were running wild and free. I counted 8 roaches in my room during a two day stay. My review is a bit harsh (and I knew it was a cheaper accommodation) but it was worse than I anticipated.
Stayed 3 nights in Nov 2025

2/10 Terrible

Angela

Stayed 4 nights in Nov 2025

10/10 Excellent

DAVID, San Mateo

Stayed 1 night in Nov 2025

4/10 Poor

Austin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was wonderful. The room that I booked for a two-night stay was disgusting. The sheet had hair and something that looked like rat or fecal droppings of some kind on the sheet. I suspect the bedding was never changed from the previous occupant. The mattress underneath had urine stains on it. There were multiple large holes in the walls. The curtain was ripped straight across, leaving a gaping hole facing the window. The pullout bed cushions had deep stains on it as well. The room itself reeked of cigar or cigarette smoke despite the room being marked as non-smoking. There was trash left throughout the hallways, and the stench in the hallway on the third floor was simply overwhelming; I had to cover my face each time I came and went. It was truly one of the nastiest rooms I've ever had in a hotel stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

Xiaokun

Stayed 1 night in Oct 2025

4/10 Poor

Thomas

Stayed 2 nights in Aug 2025

8/10 Good

Theres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
easy check in. employees were extremely nice
Stayed 2 nights in Oct 2025

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