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Extended Stay America Suites - Norfolk - Virginia Beach

2.5 star property

Photo gallery for Extended Stay America Suites - Norfolk - Virginia Beach

Free daily on-the-go breakfast
Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board
Lobby
Free daily on-the-go breakfast
Premium Studio, Non Smoking, Refrigerator & Microwave

Reviews

6.8 out of 10

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
5757 Cleveland St, Virginia Beach, VA, 23462
  • Place, Sentara Leigh Hospital
    ‪11 min walk‬
  • Place, Topgolf Virginia Beach
    ‪1 min drive‬
  • Place, Virginia Wesleyan University
    ‪2 min drive‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪8 min drive‬

Room options

View all photos for Premium Studio, Non Smoking, Refrigerator & Microwave

Premium Studio, Non Smoking, Refrigerator & Microwave

Premium Studio, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Deluxe Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Deluxe Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Deluxe Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

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About the area

Virginia Beach

With a stay at Extended Stay America Suites - Norfolk - Virginia Beach in Virginia Beach (Northwest), you'll be within a 15-minute drive of Naval Station Norfolk and Old Dominion University. .This hotel is 13.2 mi (21.3 km) from Virginia Beach Boardwalk and 15.3 mi (24.6 km) from Sandbridge Beach.

What's nearby

  • Sentara Leigh Hospital - 11 min walk - 1.0 km
  • Topgolf Virginia Beach - 1 min drive - 1.4 km
  • Virginia Wesleyan University - 2 min drive - 3.7 km
  • Virginia Beach Boardwalk - 15 min drive - 23.2 km
  • Sandbridge Beach - 19 min drive - 27.1 km

Getting around

  • Military Highway Station - 5 min drive
  • Norfolk Station - 8 min drive
  • Norfolk Intl. Airport (ORF) - 8 min drive

Restaurants

  • ‪Wawa - ‬4 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Sentara Leigh Cafeteria - ‬3 min drive
  • ‪Burger King - ‬18 min walk
  • ‪Black Rifle Coffee Company - ‬17 min walk

About this property

Extended Stay America Suites - Norfolk - Virginia Beach

Hotel in Virginia Beach with free breakfast and a fitness center
Extended Stay America Suites - Norfolk - Virginia Beach offers 94 air-conditioned accommodations with coffee/tea makers and hair dryers. 43-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 94 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and ovens. 43-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a picnic area.
A complimentary on-the-go breakfast is served daily from 6 AM to 9:30 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9:30 AM

Things to do

  • Gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per day
Service animals are welcome, and are exempt from fees
2 total (up to 75 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Marriott TownePlace Suites Virginia Beach
TownePlace Suites Marriott Hotel Virginia Beach
TownePlace Suites Marriott Virginia Beach
TownePlace Suites Virginia Beach
TownePlace Suites Marriott Virginia Beach Aparthotel
Towne Suites riott Virginia
Extended Stay America Virginia Beach
Extended Stay America Suites Virginia Beach
TownePlace Suites by Marriott Virginia Beach
Extended Stay America Suites - Norfolk - Virginia Beach Hotel

Extended Stay America Suites - Norfolk - Virginia Beach Reviews

Reviews

6.8
Rating 10 - Excellent. 213 out of 715 reviews
Rating 8 - Good. 166 out of 715 reviews
Rating 6 - Okay. 114 out of 715 reviews
Rating 4 - Poor. 79 out of 715 reviews
Rating 2 - Terrible. 143 out of 715 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

Reviews

4/10 Poor

Jennifer

Disliked: Amenities
There was black mold beside the bathtub. There were fruit flies all over the room. When I asked where the chair was in the room I was told it was probably broken.The toilet stopped working and when I reported it nothing was done. I went and asked again and was told it would be the next day. I think asked if they could give me a new room. Which they did.
Stayed 3 nights in Nov 2025

2/10 Terrible

Joann

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This will be my first and last time staying in an Extended Stay America. The halls were smelly, the room floors were covered in greasy dirt and the roaches were running wild and free. I counted 8 roaches in my room during a two day stay. My review is a bit harsh (and I knew it was a cheaper accommodation) but it was worse than I anticipated.
Stayed 3 nights in Nov 2025

2/10 Terrible

Angela

Stayed 4 nights in Nov 2025

10/10 Excellent

DAVID, San Mateo

Stayed 1 night in Nov 2025

4/10 Poor

Austin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was wonderful. The room that I booked for a two-night stay was disgusting. The sheet had hair and something that looked like rat or fecal droppings of some kind on the sheet. I suspect the bedding was never changed from the previous occupant. The mattress underneath had urine stains on it. There were multiple large holes in the walls. The curtain was ripped straight across, leaving a gaping hole facing the window. The pullout bed cushions had deep stains on it as well. The room itself reeked of cigar or cigarette smoke despite the room being marked as non-smoking. There was trash left throughout the hallways, and the stench in the hallway on the third floor was simply overwhelming; I had to cover my face each time I came and went. It was truly one of the nastiest rooms I've ever had in a hotel stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

Xiaokun

Stayed 1 night in Oct 2025

4/10 Poor

Thomas

Stayed 2 nights in Aug 2025

8/10 Good

Theres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
easy check in. employees were extremely nice
Stayed 2 nights in Oct 2025

6/10 Okay

julieann

Disliked: Cleanliness, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Stephanie

Stayed 1 night in Oct 2025

2/10 Terrible

Joel

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Disgusting stay. My first room was filled with fruit flies and roaches, so I asked for another room. In the second room my bathroom was broken, and the room smelled like someone had been smoking in there. Also the walls had stains. Staff was nice though, but thats not enough to make me stay here again
Stayed 3 nights in Oct 2025

2/10 Terrible

Ariel

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The room was extremely cold walkimg in, then ther were qnats all in my room. In the shlwer, kitchen, just EVERYWHERE! THE remote wasnt working. Family of 5 was highly disappointed and dissatisfied
Stayed 1 night in Oct 2025

2/10 Terrible

Steven

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty Room, not safe, no appliances, On The Room not even a coffee Everything was dirty, the kitchen, the floor, the entry stink
Stayed 2 nights in Oct 2025

4/10 Poor

Marcus

Stayed 2 nights in Sep 2025

6/10 Okay

Maryssa

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Latonia

Stayed 2 nights in Sep 2025

2/10 Terrible

Brad

Travelled with family, Business traveller
Disliked: Cleanliness, property conditions & facilities
Room was infested with gnats
Stayed 1 night in Sep 2025

10/10 Excellent

Colin

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2025

2/10 Terrible

Joel

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The refrigerator was not cleaned, there were crumbs and food particles left behind. The shower had little to no pressure, so you had to stay right under the shower head. The area behind the counters in the kitchen had splashes of old food that was never wiped down. There were roaches in the room. The hallway trash cans were over filled with trash and lots of bags of trash were left in the hallway. The carpets were dirty like they had not been washed in years. Also, there was foul oder in the hallways, perhaps due to the trash. The outside areas had overflowing trash cans. Lots of trash around the buildings. I would most definitely not recommend staying here. Not worth trying to save a few bucks.
Stayed 4 nights in Sep 2025

4/10 Poor

Mya

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Roberto

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Sep 2025

2/10 Terrible

JT

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The building smell like weed cigarettes and bad decisions. The room was full of knats and fruit flies. The people in the neighboring room were super loud and talking very loud until well in the morning. The range hood and light did not work. Nor did the oven door close. There was mold in the bathroom by the tub, as well as hair in the soap dishes in the shower. The pull out sofa mattress was stained and dirty. In the morning, before we left, after getting no sleep, we killed one roach, and one got away. I told the attendant before I left that morning and he let me know that they were planning on fumigating the property in the near future. We had to check all our belongings thoroughly to make sure that nothing got in our bags or in our clothes before we left.
Stayed 1 night in Sep 2025

6/10 Okay

Elisha

Stayed 1 night in Sep 2025

6/10 Okay

David

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

2/10 Terrible

Pamela

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
That they are falsified what they offer, they also fail to inform you about the hundred dollar deposit that takes 7 to 10 days to get back. We even cleaned our room but probably won't get our deposit back anyway.
Stayed 3 nights in Sep 2025