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Aparthotel

smartments Wien Hauptbahnhof

3.0 star property

Photo gallery for smartments Wien Hauptbahnhof

Lobby
32-inch flat-screen TV with satellite channels, Smart TV
Lobby
Property entrance
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Free Wi-Fi

Explore the area

View map
Gertrude-Fröhlich-Sandner-Straße 15, Vienna, Vienna, 1100
  • Place, Swiss Garden
    ‪6 min walk‬
  • Place, Belvedere
    ‪8 min walk‬
  • Place, Vienna State Opera
    ‪4 min drive‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪16 min drive‬

Room options

View all photos for Studio XL

Studio XL | Living area

Studio XL

8.0 out of 10
Very good
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio Twin

32-inch flat-screen TV with satellite channels, Smart TV

Studio Twin

9.0 out of 10
Wonderful
(2 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Studio

Blackout curtains, soundproofing, iron/ironing board, free WiFi

Studio

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

About the area

Vienna

With a stay at smartments Wien Hauptbahnhof in Vienna (Favoriten), you'll be within a 5-minute drive of Belvedere and Naschmarkt. .This aparthotel is 3.7 mi (5.9 km) from Schönbrunn Palace and 1.6 mi (2.6 km) from Vienna State Opera.
View more Aparthotels in ViennaOpens in a new window

What's nearby

  • Swiss Garden - 6 min walk - 0.6 km
  • Belvedere - 8 min walk - 0.7 km
  • Botanical Garden of the University of Vienna - 9 min walk - 0.8 km
  • Naschmarkt - 4 min drive - 2.1 km
  • Vienna State Opera - 4 min drive - 2.4 km

Getting around

  • Vienna Central Station - 2 min walk
  • Alfred-Adler-Straße Tram Stop - 5 min walk
  • Vienna International Airport (VIE) - 24 min drive

Restaurants

  • ‪Ströck - ‬1 min walk
  • ‪Ferhat Döner - ‬4 min walk
  • ‪o'mellis - ‬2 min walk
  • ‪Kantine 4.0 - ‬4 min walk
  • ‪Chutney - ‬3 min walk

About this property

smartments Wien Hauptbahnhof

Aparthotel units with kitchens, 8-minute walk to Belvedere
Smartments Wien Hauptbahnhof offers 162 accommodations with hair dryers and blackout drapes/curtains. Accommodations at this 3-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers.

This Vienna aparthotel provides complimentary wireless Internet access. 32-inch Smart televisions come with satellite channels. Housekeeping is offered weekly and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

Make yourself at home in one of the 162 guestrooms, featuring kitchens with refrigerators and stovetops. 32-inch Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include microwaves and blackout drapes/curtains, and housekeeping is provided weekly.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Featured amenities include express check-in, express check-out, and a safe deposit box at the front desk.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Children stay free (see details)

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Microwave
  • Refrigerator
  • Toaster
  • Water dispenser

Dining

  • Coffee and tea in common areas

Bedrooms

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch Smart TV with satellite channels

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Iron/ironing board on request
  • Safe at front desk
  • Vending machine
  • Weekly housekeeping

Location highlights

  • Near a metro station
  • Near a train station
  • Near the airport

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 162 units
  • Built in 2017
  • Double-glazed windows
  • Energy-saving switches in guestrooms
  • Soundproofing
  • Water dispenser
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 3:00 PM) and Tuesday - Tuesday (11:00 AM - 7:00 PM)
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
Guests are recommended to download the property's Hotelbird mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 2.848 percent will be charged

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Housekeeping is provided every 14 days.

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

SMARTments business Wien Hauptbahnhof Aparthotel Vienna
SMARTments business Wien Hauptbahnhof Aparthotel
SMARTments business Wien Hauptbahnhof Vienna
SMARTments business Wien Haup
SMARTments business Wien Hauptbahnhof Vienna
SMARTments business Wien Hauptbahnhof Aparthotel
SMARTments business Wien Hauptbahnhof Aparthotel Vienna

smartments Wien Hauptbahnhof Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 679 out of 1381 reviews
Rating 8 - Good. 480 out of 1381 reviews
Rating 6 - Okay. 135 out of 1381 reviews
Rating 4 - Poor. 43 out of 1381 reviews
Rating 2 - Terrible. 44 out of 1381 reviews

9.0/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Bianca

Disliked: Cleanliness, amenities, property conditions & facilities
Poor checkin process. No airconditioning in rooms. Facilities felt unkept and unclean
Stayed 3 nights in Sep 2025

10/10 Excellent

Gene

Travelled with family
Liked: Cleanliness, property conditions & facilities
Close to transportation
Stayed 3 nights in Sep 2025

10/10 Excellent

Ewa

Liked: Cleanliness, property conditions & facilities
Very close to train station, clean, comfortable.
Stayed 2 nights in Sep 2025

8/10 Good

Thomas, Uelzen

Liked: Cleanliness, amenities, property conditions & facilities
Very good apartment hotel including useful facilities, e.g Nespresso machine etc. Helpful staff. Recommended
Stayed 14 nights in Sep 2025

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Sep 2025

10/10 Excellent

yongwei

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location next to the Vienna main train station and easy access to city transportation options. The online and onsite check-in was easy and the room is clean and the rate was very ressonable.
Stayed 2 nights in Sep 2025

6/10 Okay

Harry K H

Disliked: Room comfort
Great location! But there was no air conditioner in the room. It was very hot and stuffy even with the window opened and the fan turned on. Hard to sleep at night.
Stayed 3 nights in Sep 2025

8/10 Good

Sassan

Liked: Cleanliness, amenities, property conditions & facilities
Very accommodating staff good location clean room👍
Stayed 2 nights in Sep 2025

8/10 Good

PUI SZE

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location near main station and good supply of kitchenware with cutlery and dish washer can use, but a bit disappointed that no dish washing capsules provided, it required to buy it on our own and we won't expected to buy a bulky pack of capsules along the trip (it better mention in advance and we can bring some capsule from home), also no coffee capsules refilled during our four nights stay.
Stayed 4 nights in Sep 2025

6/10 Okay

Rana

Need to get air-conditiong . It gets very hot during day even in September. Moreover , if you open the windows, being on busy street & being near to train station , you can’t sleep. However, it fas exellent is well linked with public transport
Stayed 2 nights in Sep 2025

8/10 Good

Irene

Liked: Cleanliness, room comfort
Stayed 4 nights in Sep 2025

8/10 Good

Yuchan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close to the train station, clean and tidy room
Stayed 7 nights in Sep 2025

10/10 Excellent

Jan

Liked: Cleanliness, property conditions & facilities
Great location highly recommend. John. B
Stayed 2 nights in Sep 2025

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Over many years I've stayed here lots of times and it's still my favourite option for a hotel in Vienna. The location, down a short street from the main train station, underground and bus connections is truly fantastic. And the place itself is perfect for what I need: safe, quiet, clean and offering a small kitchen area so that I don't have to eat in restaurants for every meal - both cheaper and more relaxing.
Stayed 9 nights in Sep 2025

8/10 Good

Richard, Vancouver

Liked: Cleanliness
Close to the train station
Stayed 3 nights in Sep 2025

10/10 Excellent

Andrew

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

James

Liked: Property conditions & facilities
Overall the condition is very good and new but the shower wall has stains which can bee seen clearly accumulated for some time because of fungus. It won't be exist if it is cleaned every time. However, I really like the location and the in-room setting with free coffee offering. By the way, I forgot my yogurt in the fridge, hope someone or the staff can enjoy the lactose free yogurt:-)
Stayed 7 nights in Aug 2025

8/10 Good

Carolyn

Liked: Property conditions & facilities
Disliked: Amenities
A really great deal for a private room in Vienna. Well maintained and the check in / check out process was super easy. Could have been a bit cleaner, with more attention to detail. Lack of amenities but that is OK considering the price. Conveniently located next to the main train station and only a short subway ride away from the center.
Stayed 1 night in Aug 2025

4/10 Poor

Kamran

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Satish Waman

Liked: Cleanliness, room comfort
Very well managed and located
Stayed 4 nights in Aug 2025

4/10 Poor

NAEMEH

Liked: Cleanliness
Disliked: Room comfort
An AC in the summers is a must. I really can’t understand how a fully renovated apartment that looks as good as this wouldn’t have an AC. It was like sleeping in hell with no ventilation and a small portable fan that had no use.
Stayed 1 night in Aug 2025

8/10 Good

Baris, Oakville

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Aug 2025

10/10 Excellent

roger

Liked: Cleanliness, room comfort

Revisiting Vienna

Close to main station and other public transport, it ticks all what we required from our stay in Vienna, this was our 4th stay here and suits our needs, an equipped galley kitchen, comfy bed and a good shower, everything is clean and tidy and some basic cleaning supplys are there to aid you, if you like a bit of independence from something other than a bland hotel room this might suit you.
Stayed 7 nights in Jul 2025

10/10 Excellent

Andrew

Liked: Cleanliness
Stayed 2 nights in Aug 2025