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Arthotel ANA Gala

3.0 star property

Photo gallery for Arthotel ANA Gala

Exterior
Daily buffet breakfast (EUR 16 per person)
Bicycling
Lobby
Bar (on property)

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Air conditioning
  • Pet-friendly
  • Parking available
  • Laundry

Explore the area

View map
Viriotgasse 5, Vienna, Vienna, 1090
  • Place, Vienna Christmas Market
    ‪4 min drive‬
  • Place, Hofburg Imperial Palace
    ‪5 min drive‬
  • Place, Vienna State Opera
    ‪8 min drive‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

7.0 out of 10
Good
(15 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

  • 49 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Triple Room

Minibar, in-room safe, individually decorated, individually furnished

Standard Triple Room

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

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About the area

Vienna

With a stay at Arthotel ANA Gala in Vienna (Alsergrund), you'll be a 5-minute drive from Vienna Christmas Market and 7 minutes from Vienna State Opera. .This hotel is 4.7 mi (7.5 km) from Schönbrunn Palace and 2.2 mi (3.5 km) from St. Stephen's Cathedral.

What's nearby

  • Vienna Christmas Market - 4 min drive - 2.8 km
  • Hofburg Imperial Palace - 5 min drive - 3.1 km
  • St. Stephen's Cathedral - 7 min drive - 3.5 km
  • Stephansplatz - 7 min drive - 3.5 km
  • Vienna State Opera - 8 min drive - 3.8 km

Getting around

  • Augasse Tram Stop - 3 min walk
  • Spittelau Station - 10 min walk
  • Vienna International Airport (VIE) - 28 min drive

Restaurants

  • ‪Club Loco - ‬4 min walk
  • ‪Würstelstand Leo - ‬3 min walk
  • ‪Imbiss U-Bahn Station - ‬4 min walk
  • ‪Jasmin Al Sham - ‬4 min walk
  • ‪Gasthaus Grabmüller - ‬4 min walk

About this property

Arthotel ANA Gala

Hotel with a bar, near Vienna Christmas Market
Arthotel ANA Gala offers 45 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include complimentary bicycles.
Make yourself at home in one of the 45 individually decorated guestrooms, featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite from the snack bar/deli serving guests of Arthotel ANA Gala. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Covered parking on site (EUR 19 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 16 per person
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Free bicycle rentals

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 100% renewable energy
  • 5 floors
  • Built in 1992
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 20
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
1 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 16 per person
  • Airport shuttle fee: EUR 48 per vehicle (one-way, maximum occupancy 4)
  • Covered self parking fee: EUR 19 per night
  • Early check-in fee: EUR 20 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Arthotel ANA Gala Hotel Vienna
Arkadenhof Hotel
Arkadenhof Vienna
Arthotel ANA Gala Hotel
Hotel Arkadenhof Vienna
Arkadenhof Hotel Vienna
Arthotel ANA Gala Vienna
Arthotel ANA Gala Hotel
Arthotel ANA Gala Vienna
Arthotel ANA Gala Hotel Vienna

Reviews

Arthotel ANA Gala Reviews

7.8

Good

8.2/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 137 out of 437 reviews
Rating 8 - Good. 178 out of 437 reviews
Rating 6 - Okay. 72 out of 437 reviews
Rating 4 - Poor. 30 out of 437 reviews
Rating 2 - Terrible. 20 out of 437 reviews

Reviews

2/10 Terrible

Tobias, Varzea de Sintra

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Apart from the friendly front desk employee, there was nothing positive about this hotel. The room was filthy, dust in the wardrobe, Windows have not been cleaned in month, carpet you don't want to step on, a broken picture with glass sticking out, non functioning AC and Safe and Minibar Terrible
Stayed 1 night in Jul 2025

8/10 Good

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again.

Clean and tidy. Concierge was very helpful and welcoming.
Stayed 2 nights in Jul 2025

8/10 Good

Kwang Jo

Travelled with family
Liked: Cleanliness, staff & service
Staff were kind, and the location was very good for easy access to transportation. However, the facility was a bit outdated, especially the air-conditioning. It does have air conditioning, but it didn't quite work well enough. I had to keep the windows open with two extra fans even when 'airconditio' was at full blast. Avoid the facility during hot weather.
Stayed 9 nights in Jul 2025

10/10 Excellent

Cory

Stayed 1 night in Jul 2025

10/10 Excellent

Zoya, Cambridge

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really loved this hotel. Clean nice room with a fridge and big wardrobe and nice shower and toilet. Really nice decor as well. People were really nice at the front desk and there was free water and juice in the dining area. Close to the metro stop as well.
Stayed 3 nights in Jul 2025

6/10 Okay

George

Business traveller
Disliked: Staff & service

basic stay in a quiet area

poor hospitality at check in, minimal information, unfriendly greeting. The stay improved to average after this point.
Stayed 4 nights in Jun 2025

2/10 Terrible

Luis

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst experience of my trip. The room was old and dirty, the carpet had stains and dust. The toilet was disgusting. The worst part was the AC, which didn’t work, and it was 90F outside. We complained to the front desk and they told us the AC was old, and we could try other rooms. We checked 2, which were as hot as ours, so It didn’t make a difference. We saw similar complaints from last year, so I guess maintenance is not a priority to this hotel. There was a strong cigarette smell as well. I will not stay here again for sure.
Stayed 2 nights in Jun 2025

2/10 Terrible

Leigha

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

NIKOLAOS

Liked: Cleanliness
Stayed 2 nights in Jun 2025

4/10 Poor

Lilly

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I booked the hotel because it stated it has parking. When I got there the unfriendly desk man said I can't use their parking (no idea why) and that i need to park in the public garage at the station. He also didn't let me unload my bags, so I had to walk with my bags 10 back to the hotel. It states that the desk is open until 11pm and when I got back at 8:30 nobody was there, door was locked, and I had no code to get in and nobody answered the phone. I put the no disturb sign out because I didn't want service and when I returned from my day trip the cleaner was in there anyway and move my belongings around. The hotel smells a bit moldy and would need some updated. would not recommend this place since it doesn't reflect anything of this beautiful city.
Stayed 2 nights in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good little economical hotel

Cute art deco hotel. If you're looking for an affordable hotel I would recommend this one. PROS: near subway and grocery, clean, nice breakfast, quiet rooms- walls are not paper thin like a lot of European hotels, you can leave your bags at the front desk after checkout if you want to explore the rest of the day before your flight, staff was very nice. CONS- their idea of airport transfer is calling a taxi for you. It costs €55. They will not answer the phone if you try to call before your stay. You need a passcode to get in after hours but they don't tell you that when you check in. All the hallways smelled like cigarette smoke, however, my room did not smell like smoke The mattress was pretty hard. I never like carpet in rooms because you never know how dirty it really is. I stayed at a time of year when I didn't need heating or air conditioning, so I really can't say anything about those either way.
Stayed 3 nights in May 2025

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay here. Hotel may be slightly outdated but served its purpose and was convenient to travel into the city.
Stayed 2 nights in Mar 2025

8/10 Good

Simon Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and clean, courteous staff. Location is out of the centre but trams run so close to it and they are cheap. Supermarkets close too. It is what it is, doesn’t try to be the ritz so don’t expect that. Good place
Stayed 3 nights in Feb 2025

10/10 Excellent

Connor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Rashed

Stayed 2 nights in Dec 2024

2/10 Terrible

Aura E

Stayed 2 nights in Dec 2024

6/10 Okay

Amanda

Travelled with partner
Disliked: Amenities
Run down, didnt receive amenities advertised, unfriendly staff.
Stayed 1 night in Nov 2024

6/10 Okay

Reka

It was adequate. Nothing fancy. I was greeted by a guy that clearly didn't aspire to be in this line of work at this stage in his life. To be sure, I was early, so i just left my luggage there and went off, I ended up checking in much later, by a much nicer guy. Breakfast was adequate, too, coffee left much to be desired.
Stayed 2 nights in Nov 2024

6/10 Okay

Branislav

Disliked: Staff & service
Stayed 7 nights in Sep 2024

8/10 Good

Norlando, South San Francisco

Stayed 1 night in Sep 2024

10/10 Excellent

Marcial

Stayed 1 night in Sep 2024

6/10 Okay

Janette

Travelled with partner
Liked: Staff & service
Breakfast was awesome. Breakfast staff awesome. Carpets were hoovered but could do with a deep clean. Beds changed regularly, bins emptied every day. Towels clean and changed when needed. Plenty of loo roll. There was a kettle in the room, but nespresso coffee pods ... ? and, no tea, no sugar and no cups. Little things like wardrobe door handles need fixing.Some of the reception staff seemed grumpy, others couldnt be more helpfull. Tram and train within walking distance. Eateries, supermarket, chemist all within walking distance.
Stayed 8 nights in Sep 2024

10/10 Excellent

Debra

Nice place
Stayed 1 night in Sep 2024

6/10 Okay

Xuehe

Business traveller
Liked: Cleanliness
Disliked: Staff & service
nice and friendly staff. But the hotel doesn't look as modern & fresh as in the photos. Facilities are old. Even the door was completely locked from inside the room, it still could be opened from outside with the key. A janitor broke in when I was in the room, right after check-in! No service tag. There is a safety box in the room, but not usable.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jovani

Stayed 5 nights in Aug 2024