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Excellent stay overall! Helpful staff

Room and staff were great but the food was terrible in 2 of their flagship restaurants

We had the most unforgettable stay at Fairmont Jaipur while celebrating our anniversary. From the moment we arrived, we were treated like royalty. The hospitality was beyond exceptional and made our special occasion feel truly magical. The team went above and beyond to honor our anniversary with a beautifully decorated room filled with balloons and fresh flowers. The romantic setup was breathtaking, and the rose-filled bathtub was such a luxurious and thoughtful touch—it completely elevated the experience. Every detail felt carefully planned, and the staff made us feel so warmly welcomed and genuinely cared for throughout our stay. It wasn’t just a hotel visit—it felt like a once-in-a-lifetime celebration. Fairmont Jaipur made our anniversary unforgettable, and we are so grateful for the memories created there. Highly recommend for anyone looking to celebrate a special occasion in true luxury.

Great heritage hotel with nice staff and good breakfast . Will recommend the place .

Great hotel to stay in at the Center

Absolutely unacceptable and deeply disappointing experience. This hotel is currently undergoing renovation, yet there is no transparency or effort to manage guest expectations. The temporary arrangements on the first floor are chaotic and severely compromise the quality of stay. The staff across the property is shockingly rude, unprofessional, and completely lacks basic customer service skills. At breakfast, the situation was nothing short of a mess — no proper greeting, no coordination, and no sense of hospitality. It felt like the team had no training whatsoever. The most appalling experience was at Zeest Skybar. The restaurant manager’s behavior was outright arrogant, dismissive, and blatantly unfair. She enforced rules selectively — claiming weather restrictions for indoor seating, while allowing certain guests (notably those smoking) to occupy premium outdoor areas. This kind of biased and inconsistent behavior is unacceptable and reflects extremely poor management standards. Room service was equally frustrating, with delays exceeding 30 minutes and zero accountability. The staff was indifferent, unresponsive, and clearly untrained to handle even basic guest requests. Overall, this was a terrible and frustrating stay. The hotel fails on fundamental hospitality standards — professionalism, fairness, and service. I will not be returning and would strongly caution others before booking here. The only redeeming aspects were the early check-in, late checkout, and that t