Staff were great, location in the middle of everything, breakfast good, lots of restaurants all around, room had some issues that I reported to front desk…black mold in bathroom, non working lamps and wall switch next to bed, no heat. It was 49 F out and front desk said heat was off because not season yet so room was chilly, they offered extra blanket. Water taxi to hotel canal dock except at high tide, otherwise porter service available and walk to main canal area. Water taxi 90 Euro, porter to transport luggage 20 Euro, so expensive, no car or road access, it’s Venice.