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Santa Chiara Hotel

4.5 star property

Photo gallery for Santa Chiara Hotel

View from room
Reception
Deluxe Single Room, City View
Junior Suite, Canal View (Rooftop)(Small Canal Rio Novo/Garden) | Terrace/patio
Deluxe Single Room, City View

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • 24/7 front desk
  • Laundry

Explore the area

Map
Santa Croce 548, Venice, VE, 30135
  • Piazzale Roma
    ‪1 min walk‬
  • Port of Venice
    ‪7 min walk‬
  • St. Mark's Square
    ‪20 min walk‬
  • Venice (VCE-Marco Polo)
    ‪16 min drive‬

Room options

View all photos for Deluxe Double Room, Canal View (Canal Grande)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Deluxe Double Room, Canal View (Canal Grande)

9.8 out of 10
Exceptional
(7 reviews)
  • 19 sq m
  • Canal view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite, Canal View (Rooftop)(Small Canal Rio Novo/Garden)

Junior Suite, Canal View (Rooftop)(Small Canal Rio Novo/Garden)

Junior Suite, Canal View (Rooftop)(Small Canal Rio Novo/Garden)

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • Canal view
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, Canal View (Grand Canal)

Suite, Canal View (Grand Canal) | Water view

Suite, Canal View (Grand Canal)

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Canal view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Suite, Canal View (Small Canal Rio Novo and Garden)

Superior Suite, Canal View (Small Canal Rio Novo and Garden) | Living area

Superior Suite, Canal View (Small Canal Rio Novo and Garden)

10.0 out of 10
Exceptional
(1 review)
  • 55 sq m
  • Canal view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room, City View

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Deluxe Double Room, City View

9.8 out of 10
Exceptional
(14 reviews)
  • 19 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite, City View

Suite, City View

Suite, City View

9.4 out of 10
Exceptional
(3 reviews)
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Single Room, City View

Deluxe Single Room, City View

Deluxe Single Room, City View

  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Triple Room, Canal View (Small Canal and/or Garden)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Deluxe Triple Room, Canal View (Small Canal and/or Garden)

  • 18 sq m
  • Canal view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Deluxe Double Room, Canal View (Piccolo canale e/o Giardini)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Deluxe Double Room, Canal View (Piccolo canale e/o Giardini)

9.6 out of 10
Exceptional
(5 reviews)
  • 18 sq m
  • Canal view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Triple Room, City View

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Deluxe Triple Room, City View

9.0 out of 10
Wonderful
(6 reviews)
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

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About the area

Venice

With a stay at Santa Chiara Hotel in Venice (Santa Croce), you'll be steps from Piazzale Roma and Grand Canal. .This family-friendly hotel is 0.4 mi (0.7 km) from Port of Venice.

What's nearby

  • Piazzale Roma - 1 min walk - 0.0 km
  • Grand Canal - 1 min walk - 0.0 km
  • Port of Venice - 7 min walk - 0.6 km
  • Rialto Bridge - 16 min walk - 1.4 km
  • St. Mark's Square - 20 min walk - 1.7 km

Getting around

  • Venice Santa Lucia Station - 6 min walk
  • Venezia Tronchetto Station - 15 min walk
  • Marco Polo Airport (VCE) - 21 min drive

Restaurants

  • ‪Filovia - ‬1 min walk
  • ‪Bar Autorimessa Piazzale Roma - ‬5 min walk
  • ‪Arcicchetti Bakaro - ‬3 min walk
  • ‪Al Bacco Felice - ‬4 min walk
  • ‪Coofe- Berti & Egli - ‬2 min walk

About this property

Santa Chiara Hotel

Luxury hotel with a rooftop terrace and a 24-hour front desk
Santa Chiara Hotel offers 39 air-conditioned accommodations with minibars and espresso makers. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 40-inch Smart televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers.

This Venice hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers, safes, and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 39 air-conditioned rooms featuring minibars and espresso makers. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Wired and wireless internet access is complimentary, while 40-inch Smart televisions with satellite programming provide entertainment. Bathrooms feature bathtubs or showers with rainfall showerheads and complimentary toiletries.
Take in the views from a rooftop terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this hotel include concierge services, wedding services, and a banquet hall.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.
A hosted evening meal is available for a surcharge on Wednesday, Thursday, Friday, Saturday, and Sunday (reservations required).
Santa Chiara Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Secured, covered valet parking on site (EUR 100 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage and a carport

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Hosted evening meal available on Wednesday, Thursday, Friday, Saturday, and Sunday for a fee of EUR 70; reservation required
  • Snack bar/deli

Family friendly

  • In-room babysitting
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • On the waterfront
  • Outdoor furniture
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Electrical adapters
  • Free daily newspapers
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
This property's dinner is served at a nearby restaurant, located 0.6 miles (1.1 kilometers) away. Public boat transport is available.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 22 lbs per pet
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 70 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 50 per vehicle (one-way, maximum occupancy 4)
  • Covered valet parking fee: EUR 100 per day
  • Rollaway bed fee: EUR 70 per night
  • Hosted evening meal: EUR 70

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT027042A1S8VJ6Y7I

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Chiara Hotel
Hotel Santa Chiara
Santa Chiara
Santa Chiara Hotel
Santa Chiara Venice
Santa Chiara Hotel Venice
Santa Chiara Hotel Hotel
Santa Chiara Hotel Venice
Santa Chiara Hotel Hotel Venice

Santa Chiara Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 204 out of 272 reviews
Rating 8 - Good. 47 out of 272 reviews
Rating 6 - Okay. 10 out of 272 reviews
Rating 4 - Poor. 8 out of 272 reviews
Rating 2 - Terrible. 3 out of 272 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Virginia

Stayed 2 nights in Feb 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect, staff was very friendly always, I truly recommends this hotel.
Stayed 6 nights in Feb 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient Venice Location

The most convenient hotel in Venice right by the train station and also has parking. We were able to catch the ferry only a few steps away as well. The staff were friendly and the room was well appointed.
Stayed 2 nights in Feb 2025

8/10 Good

Benjamin H

Stayed 2 nights in Jan 2025

10/10 Excellent

Barbara

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love this hotel! This is the second time we have booked here. It is in a quiet and very convenient area to the train and taxi services.
Stayed 2 nights in Jan 2025

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service
We were able to drive up to the hotel and the. Walk from there
Stayed 2 nights in Jan 2025

8/10 Good

Maryna

Stayed 2 nights in Dec 2024

10/10 Excellent

Laurie, Saint Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel - have returned many times!
Stayed 1 night in Dec 2024

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Andreas, Chicago

Travelled with partner
Liked: Amenities
Conveniently located at the end of the road leading into city and near the train and boat harbor. Beautiful niche hotel with a look onto the Gran Canal
Stayed 1 night in Nov 2024

10/10 Excellent

stacy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only hotel with parking in Venice! Great rooms and easy access
Stayed 2 nights in Nov 2024

10/10 Excellent

Joan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Stay

Our stay was amazing! This was a stop along our 4 week road trip through Italy, France, Monaco and Spain. The hotel was great, the staff was wonderful. We didn't eat in the restaurant ($25 for breakfast for a small morning appetite was not worth it for us), we choose to eat at a little coffee café near the boat taxi stop and everything we ate was delicious! They do have parking at this hotel, but we parked at a public parking spot about a 5 minute walk to the hotel for about 1/3 of the cost. We LOVED this location! Close enough to everything using the boat taxis, but not so close to the hustle and bustle and people filled areas around the Rialto Bridge area. Our room had a view of the water and the nearby bridge!
The view from our room!
Stayed 2 nights in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very attentive staff
Stayed 2 nights in Nov 2024

10/10 Excellent

Richelle

Liked: Cleanliness, staff & service, property conditions & facilities
Service at this hotel is exceptional!
Stayed 3 nights in Nov 2024

10/10 Excellent

Vladimir

A very nice hotel with friendly @ highly professional staff
Stayed 3 nights in Oct 2024

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Staff & Location.
Stayed 3 nights in Oct 2024

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was easily accessible, the room was nice and the hotel staff were very accommodating and attentive. The area can get loud on at night because the water taxi stops right next to the hotel so you will hear people talking,etc. which is frustrating when you are trying to sleep.
Stayed 2 nights in Oct 2024

8/10 Good

Ayesha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in Venice. Clean and great amenities. Best part is that it's walking distance from the central train station
Stayed 1 night in Oct 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Great location at the entry to Venice but that means lots of people as it’s next to the train station. Has a parking facility which is useful if renting a car. Staff were very nice, and the room views were great.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sandra

Liked: Amenities, property conditions & facilities
Great choice for our 3n trip to Venice. We wanted to spot close to the Train Station to avoid a longer trek after a long day of travel. Perfect spot close to Line 2 water bus to St Marks. The Hotel very upscale, excellent and helpful staff. Our corner room with a view of the Grand Canal. It was a busy corner but Made for great people watching. The beds comfortable, extra pillows provided and rain shower head dreamy. We would not hesitate to stay here again!
Stayed 3 nights in Oct 2024

10/10 Excellent

Jenny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The scenery was amazing!! Hotel clean and staff very friendly.
Stayed 3 nights in Sep 2024

10/10 Excellent

Emanuelle, San Mateo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent restroom. The shower is incredible amazing. Water in all directions.
Stayed 3 nights in Jun 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing and really took care of us, much appreciated.
Stayed 2 nights in Sep 2024