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Palazzo Marcello Hotel al Sole

3.0 star property

Photo gallery for Palazzo Marcello Hotel al Sole

Exterior
Exterior detail
Interior
Garden
Room amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • 24/7 front desk
  • Room service
  • Housekeeping
  • Air conditioning

Explore the area

View map
Santa Croce 134/136, Venice, VE, 30124
  • Place, Piazzale Roma
    ‪5 min walk‬
  • Place, Grand Canal
    ‪5 min walk‬
  • Place, St. Mark's Square
    ‪16 min walk‬
  • Airport, Venice (VCE-Marco Polo)
    ‪20 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

  • 9 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Junior Room

Junior Room

Junior Room

9.0 out of 10
Wonderful
(2 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Flexible Room (Room change during stay)

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Flexible Room (Room change during stay)

  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Room

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Classic Room

8.8 out of 10
Excellent
(42 reviews)
  • 13 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Room, Canal View

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Superior Room, Canal View

8.4 out of 10
Very good
(6 reviews)
  • 15 sq m
  • Canal view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room, Canal View

Room amenity

Deluxe Room, Canal View

10.0 out of 10
Exceptional
(2 reviews)
  • 18 sq m
  • Canal view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

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Exterior

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About the area

Venice

With a stay at Palazzo Marcello Hotel al Sole, you'll be centrally located in Venice, within a 10-minute walk of Piazzale Roma and Grand Canal. .This hotel is 0.6 mi (0.9 km) from Port of Venice.

What's nearby

  • Piazzale Roma - 5 min walk - 0.4 km
  • Grand Canal - 5 min walk - 0.4 km
  • Port of Venice - 12 min walk - 1.0 km
  • Rialto Bridge - 13 min walk - 1.1 km
  • St. Mark's Square - 16 min walk - 1.4 km

Getting around

  • Venice Santa Lucia Station - 11 min walk
  • Venezia Tronchetto Station - 19 min walk
  • Marco Polo Airport (VCE) - 21 min drive

Restaurants

  • ‪Bacareto da Lele - ‬2 min walk
  • ‪Al 133 - ‬1 min walk
  • ‪Bakaró - ‬4 min walk
  • ‪Snack Bar Ceranavolta - ‬5 min walk
  • ‪Trattoria La Rosa Dei Venti - ‬1 min walk

About this property

Palazzo Marcello Hotel al Sole

Waterfront hotel with free breakfast and a 24-hour front desk
Palazzo Marcello Hotel al Sole offers 51 accommodations with minibars and safes. Beds feature down comforters. Televisions come with satellite channels. Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and hair dryers.

This Venice hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 51 guestrooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and bidets. Conveniences include phones, as well as safes and desks.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and concierge services.
Take advantage of the hotel's room service (during limited hours). A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
A complimentary buffet breakfast is served each morning between 7:30 AM and 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 50 per day)
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the waterfront

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 26-inch TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
Guests booked in a Flexible Room (Room change) category may be required to change rooms during their stay.
On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.

Renovations and closures

The property is closed between January 8 and February 2.
The property is closed: Christmas Eve and Christmas Day.
The following facilities are closed on Monday, Tuesday, Wednesday, and Sunday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per day
Service animals are welcome, and are exempt from fees
Up to 22 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 85.0 per day
Cribs (infant beds) are available for EUR 25.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 2.40 per person, per night for adults; EUR 1.20 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 3.50 per person, per night for adults; EUR 1.70 per night for guests aged 10-16 years old.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 280 per vehicle (roundtrip, maximum occupancy 4)
  • Nearby parking fee: EUR 50 per day (1640 ft away)
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 25.0 per night
  • Rollaway bed fee: EUR 85.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
In accordance with national/local laws, air conditioning may be restricted to certain hours from 15 April to 15 October

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Al Sole
Al Sole Hotel
Al Sole Venice
Hotel Al Sole
Hotel Al Sole Venice
Hotel Sole
Sole Al
Sole Hotel
Hotel Al Sole Venice
Al Sole Venice
Al Sole
Hotel Hotel Al Sole Venice
Venice Hotel Al Sole Hotel
Hotel Hotel Al Sole
Hotel Al Sole
Palazzo Marcello Al Sole
Palazzo Marcello Hotel al Sole Hotel
Palazzo Marcello Hotel al Sole Venice
Palazzo Marcello Hotel al Sole Hotel Venice

Palazzo Marcello Hotel al Sole Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 361 out of 826 reviews
Rating 8 - Good. 340 out of 826 reviews
Rating 6 - Okay. 94 out of 826 reviews
Rating 4 - Poor. 23 out of 826 reviews
Rating 2 - Terrible. 8 out of 826 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Stacey

Travelled with partner
Liked: Cleanliness
The communication couple days before arrival was great. Check in qas quick with information provided to us about the surrounding area. Walking distance to the bus terminal and to train station. Plenty of restaurants within walking distance. The room is very outdated and old, the shower was very small, carpet near the front door had stains. The lighting in our room was none existabt, we had to habe lights on all the time. Our room(117) was in a corner, the windows facing a deserted alleyway with no proper window security. We always jad to look our staff in the suitcase when we left the room. Room was clean with housekeeping coming daily to tidy up
Stayed 2 nights in Jun 2025

10/10 Excellent

sabrina, San Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are excellent with customer service and recommendations for food and activities. This is an older hotel but nice amenities with a nice garden area and bar.
Stayed 3 nights in Jun 2025

10/10 Excellent

Elise

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

sheila

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is very unique, not like regular hotels setting. Staff are very good, especially in returning my email concerning how to get to their hotel. (Travel transportation changed due to train strike.) They promptly reply all my question re any transportation from Trieste to Venice. We had very memorable stay in this hostel. Thank you to the Hotel staff and managment.
Stayed 2 nights in Jun 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Super friendly staff! Lots of great recommendations. Very comfortable room. Is close to the train station and close to lots of Venice sights. Would book again
Stayed 4 nights in Jun 2025

10/10 Excellent

James W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great old palace - wonderful stay

Hotel is in a great location and we had a great stay. Try to get a room with a canal view. Luca at front desk was super helpful.
Stayed 2 nights in Jun 2025

10/10 Excellent

Richard

Stayed 1 night in May 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel exceeded our expectations! Great experience overall!
Stayed 2 nights in May 2025

10/10 Excellent

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the historic hotel, location, canal and gondola spot just outside - all very 'Venice'. The staff were very helpful and the included breakfast could be eaten on a lovely outdoor patio. The hotel was just about walkable (we managed it with a suitcase and smaller hand luggage each) from the Piazzalo Roma, the terminal for the people-mover and the local buses, it was a short walk, but with 3 small bridges to cross.
Stayed 3 nights in May 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel was in an excellent location Staff was excellent breakfast was very good. Gondola ride right out front
Stayed 2 nights in May 2025

10/10 Excellent

Thomas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Karmen

Stayed 2 nights in May 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, centric,
Stayed 3 nights in May 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for a short stay

The check in process was a little disappointing. We original booked 2 rooms for the same price. 1 room with 2 people and the other with just 1 by mistake. We contacted the hotel about the 2nd guest and were required to pay an extra $10/nt for the second guest, even though the original price was the same for single and double occupancy. There was a foul smell in the lobby on the second night and morning of arrival. It’s a good place but not great.
Stayed 2 nights in May 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very convenient to public transportation and too numerous restaurants. The bedroom & bathroom were very clean. And the staff were very friendly, very helpful and very professional.
Stayed 2 nights in May 2025

10/10 Excellent

Garry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are extremely nice and friendly, would definitely stay here again when we visit Venice.
Stayed 3 nights in Apr 2025

8/10 Good

Matthew

Stayed 1 night in Apr 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and professional. We wrapped up a month long adventure across Europe celebrating our 25th wedding anniversary, and we couldn't have picked a better spot. Our view of the bridge and canal, the proximity to all the main sites was ideal.
Stayed 2 nights in Apr 2025

8/10 Good

NADIA, Palos Verdes Peninsula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

BRENDA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hospitality was a 10! Fransisco greeted us in a professional and friendly manner. He was very informative of the hotel and surrounding area history. A map was provided with directions on how to get to key sights. The breakfast was delicious with a large variety of fruits, cereal, meats and cheeses, eggs and pastries. The hotel is a ten minute walk to the train station.
Stayed 3 nights in Apr 2025

10/10 Excellent

Julia

Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay.

Conveniently located between train station and many sites in the city. Francesco was extremely helpful in providing information on accessing tourist sites and helping to book our itinerary. Luca offered great restaurant recommendations.
Stayed 3 nights in Mar 2025

10/10 Excellent

MARGARET ANNE

Travelled with partner
Liked: Cleanliness
Off the "beaten track" but convenient - easy to get to all attractions.
Stayed 3 nights in Mar 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025