See all properties
Save

JW Marriott Venice Resort & Spa

5.0 star property

Photo gallery for JW Marriott Venice Resort & Spa

Couples treatment room(s), sauna, hot tub, steam room
Villa, 2 Bedrooms, Private Pool | Living room
Couples treatment room(s), sauna, hot tub, steam room
2 bars/lounges, 2 poolside bars
4 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
Isola delle Rose, Laguna di San Marco, Venice, VE, 30133
  • Place, St. Mark's Square
  • Place, Piazzale Roma
  • Place, Grand Canal
  • Airport, Venice (VCE-Marco Polo)

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(6 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Garden View (Terrace)

Junior Suite, 1 King Bed, Garden View (Terrace)

Junior Suite, 1 King Bed, Garden View (Terrace)

9.6 out of 10
Exceptional
(5 reviews)
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Terrace)

Deluxe Room, 1 King Bed (Terrace)

Deluxe Room, 1 King Bed (Terrace)

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Loft, 1 Bedroom, Terrace

Loft, 1 Bedroom, Terrace

Loft, 1 Bedroom, Terrace

10.0 out of 10
Exceptional
(2 reviews)
  • 55 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Loft, 1 Bedroom, Terrace

Loft, 1 Bedroom, Terrace | Living room

Loft, 1 Bedroom, Terrace

9.4 out of 10
Exceptional
(3 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

9.2 out of 10
Wonderful
(7 reviews)
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Villa, 2 Bedrooms, Private Pool

Villa, 2 Bedrooms, Private Pool

Villa, 2 Bedrooms, Private Pool

  • 220 sq m
  • 2 bedrooms
  • Sleeps 7
  • 2 Double Beds

View all photos for Presidential Suite, 1 Bedroom, Terrace

Presidential Suite, 1 Bedroom, Terrace | Living area

Presidential Suite, 1 Bedroom, Terrace

  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 66 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Single Beds

Free toiletries, hair dryer, bathrobes, slippers

Premium Room, 2 Single Beds

  • 45 sq m
  • Sleeps 4
  • 2 Single Beds

Similar properties

3 restaurants, breakfast, lunch, dinner served; local cuisine
San Clemente Palace, Venice
  • Pool
  • Breakfast included
  • Spa
  • Pet-friendly
4.7 out of 5, Exceptional, 447 reviews
San Clemente Palace, Venice

About the area

Venice

With a stay at JW Marriott Venice Resort & Spa in Venice, you'll be on the waterfront, and 8.3 mi (13.3 km) from Porto Marghera and 9.9 mi (15.9 km) from Lido of Venice Beaches. .This family-friendly hotel is 13.8 mi (22.2 km) from Terminal Fusina and 3.2 mi (5.1 km) from San Nicolo al Lido.

Getting around

  • Venezia Mestre Station - 16 min drive
  • Marco Polo Airport (VCE) - 24 min drive

Restaurants

  • Ristorante da Gianni alle Zattere
  • Executive Lounge Hilton
  • Gelateria Nico
  • Osteria Al Squero
  • Pizzeria Alle Zattere

About this property

JW Marriott Venice Resort & Spa

Waterfront hotel with 4 restaurants and 3 outdoor pools
JW Marriott Venice Resort & Spa offers 266 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

3 outdoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a hot tub, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 9 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Make yourself at home in one of the 266 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a sauna, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy international cuisine at Cucina Daily Restaurant, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wind down with a drink at one of the 2 bars/lounges or 2 poolside bars. Buffet breakfasts are available daily from 7 AM to 11 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-out. Planning an event in Venice? This hotel has 4284 square feet (398 square meters) of space consisting of a conference center and 14 meeting rooms.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Cucina Daily Restaurant - This restaurant specializes in international cuisine and serves breakfast and dinner.
Sagra Rooftop Restaurant - Overlooking the ocean and garden, this restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Dopolavoro - Overlooking the garden, this fine-dining restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open select days.
Giardino Restaurant - Overlooking the garden, this steakhouse specializes in international cuisine and serves brunch and lunch. Guests can enjoy drinks at the bar. Open daily.
Dispensa Delicatessen - This restaurant serves breakfast and lunch. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: EUR 45 per person
  • 2 bars/lounges
  • 2 poolside bars
  • 4 restaurants
  • A coffee shop/cafe
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Cucina Daily Restaurant
  • Dispensa Delicatessen
  • Dopolavoro
  • Giardino Restaurant
  • Sagra Rooftop Restaurant

Things to do

  • 2 outdoor padel courts
  • 24-hour gym
  • 3 outdoor pools
  • Basketball
  • Bicycle rentals
  • Children's club
  • Children's pool
  • Concerts/live shows
  • Farming classes
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Volleyball

Family friendly

  • 3 outdoor pools
  • Children's club (surcharge)
  • Children's games
  • Children's pool
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 14 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (4,284 square foot of space)

Outdoors

  • Barbecue grill
  • Garden
  • On the waterfront
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Doorbell and phone notification
  • Front entrance ramp
  • Handrails in stairways (110 centimetre high)
  • Lift (90 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (80 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 4 floors
  • 5 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2014
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.

Renovations and closures

The property is closed between November 17 and February 28.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 130 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 130.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 3.50 per person, per night for adults; EUR 1.70 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 5.00 per person, per night for adults; EUR 2.50 per night for guests aged 10-16 years old.
  • COVID-19 testing fee (antigen/rapid screening): EUR 65 per person, per stay.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 45.00 per person
  • Pet fee: EUR 130 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 130.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT027042A1VO5LODYY

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from April to September
Pool access available from 9 AM to 8 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Guests under 16 years old are not allowed in the spa

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

JW Marriott Venice Resort
JW Marriott Venice
Jw Marriott Venice & Venice
JW Marriott Venice Resort & Spa Hotel
JW Marriott Venice Resort & Spa Venice
JW Marriott Venice Resort & Spa Hotel Venice

JW Marriott Venice Resort & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 369 out of 541 reviews
Rating 8 - Good. 108 out of 541 reviews
Rating 6 - Okay. 43 out of 541 reviews
Rating 4 - Poor. 15 out of 541 reviews
Rating 2 - Terrible. 6 out of 541 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic facilities, amazing staff, fabulous location
Stayed 1 night in Sep 2025

10/10 Excellent

joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

8/10 Good

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very happy with my stay. Every one was so friendly. Housekeeping was great. Food and drinks were on the expensive side but that was expected. The boat ride back and forth was easy but keep in mind it leaves on time very time. The reason for 4 stars and not 5 is my experience with the spa. It was a great massage but it was not a 5 star experience. We checked the weather for the week and scheduled for a day we knew it would rain and we would be staying at the hotel for the day. First issue was you only get 1 hr to use the spa facility and they say it is complimentary…. How is it complimentary with what we were charged? My biggest issue was there are only 7 or 8 lounge chairs at the pool inside. Keep in mind we booked that day because of the rain. We were told we could not use them because they were rented! People can pay to use the spa for an a specific amount of time while not paying what I paid for a massage. There was no place for us to put our towels or robes. There were 2 chairs they called sofas they said we could use. I spent over $600 for massages and could not relax by the pool because some one rented a chair for $70?? I had to put my belongings piled on a chair? They need to reevaluate who’s the priority, the customer that is spending over $600 or the customer that spent $70. I would not recommend the spa as much as I liked the hotel itself.
Stayed 8 nights in Sep 2025

10/10 Excellent

SALLIE, Hyde Park

Stayed 1 night in Sep 2025

10/10 Excellent

SALLIE, Hyde Park

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and property were beautiful. The staff was amazing, very friendly, welcoming, professional, and helpful. We ate at 3 of the restaurants and all three were fantastic. The staff at breakfast were wonderful.
Stayed 1 night in Sep 2025

10/10 Excellent

Elleena

Liked: Cleanliness, staff & service, property conditions & facilities
Customer service, transportation, spa, family-friendly
Stayed 4 nights in Sep 2025

6/10 Okay

Monika, Hong Kong

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
perhaps they are simply overloaded but they forgot to make the rooms, no shower working early in the morning and the person in charge of arranging taxi services to the airport was confused ( to be polite )
Stayed 2 nights in Aug 2025

6/10 Okay

Patricia

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

8/10 Good

ANTONIETTA, SAN DIEGO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, could use renovation as rooms are a bit outdated. Dining options are limited and could be better, food is just ok, hit or miss and you’re limited to 2 restaurants
Stayed 4 nights in Jul 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay for a family
Stayed 3 nights in Aug 2025

10/10 Excellent

Kaushal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect.
Stayed 3 nights in Jul 2025

10/10 Excellent

Anthony

Stayed 3 nights in Jul 2025

6/10 Okay

Sandra

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 6 nights in Apr 2025

10/10 Excellent

Pablo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Private island was awesome I’d love to go back.
Stayed 1 night in May 2025

10/10 Excellent

DUNCAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow, wow, wow! Super place, very James Bondy as you arrive by taxi boat - thats all I'm going to say on that. Stayed here with my family. Super relaxing by the roof top pool every morning, not crowded at all. Then gorgeous roof top bar lunch everyday. Then dress up for the afternoon evening, jump onto the free shuttle boat into the city. This on its own was amazing. Lovely sights and restaurants in Venice. Wasn't that busy at all. Service back at the hotel was excellent. Special mention to all these lovely people that just smiled and chatted and gave great service always: Buse, Ruwani, Giada, Ioana, Eva, Martina and of course Falippo and is Old Fashions! Thanks everyone. We'll be back
Stayed 7 nights in Jul 2025

10/10 Excellent

Ubah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and amazing service with very convenient transportation.
Stayed 2 nights in Jul 2025

8/10 Good

Diane

Travelled with family
Liked: Cleanliness, staff & service, amenities
The property could use a refresher for their lounge cushions and customer service for drinks and towels by the family pool are not amazing and understaffed. Food overall is good though. The property is well kept but the pools could use a refresher in terms of stained stones ect. And the gravel on one side to the pool with lounge chairs isn’t awesome. Kids club is nice but they could come up for more diversity for outdoor activities ect Overall a good experience
Stayed 3 nights in Jul 2025

10/10 Excellent

Sabrina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and facility! Very nice professional hotel staff! Loved the views of Venice from the resort!Amazing views from Infinity pool and rooftop! The best feature the resort had transportation every 30 min from the hotel to Venice and opposite!
Stayed 2 nights in Jul 2025

4/10 Poor

Tatiana

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Dangerous, moldy place

Terrible experience. First time we were at this hotel two years ago, and I have no idea what happened, because it was 10/10. Seems nobody watched this hotel all this time. First, we got a room in the main building at the first floor. I was sure it’s a technical floor (because it looked like). Small window next to the loud conditioner. Dirty. We left immediately. Then we got the room at the second floor, and were too tired to come back to the reception again. At least we had two small windows. This room was prepared for another family, with the welcome card to another name and with the extra bed. Bathroom wasn’t clean and even vanity set was opened (and was never refreshed). Dirty carpet, mold… Sun-beds near the pool are black because of mold. All of them! We asked to cancel our stay and a full refund, because of allergies. But nobody even say “sorry” or try to fix the problem. Nothing! It’s 2* motel, don’t waste your time and money.
Stayed 2 nights in Jul 2025

6/10 Okay

Chris

Travelled with family
Liked: Amenities
Disliked: Staff & service
overall it was overate and not worth the money. House keeping service was poor and the rooms are quite old. It is a 40 mins commute from city centre so it is not the most convenient location for short term travel.
Stayed 6 nights in Jul 2025

8/10 Good

Ricardo

Stayed 5 nights in Jul 2025

6/10 Okay

Jeffrey

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

Jesse

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Rooms were not maintained well. Not as clean as you would expect with the rating. Also was disappointed on the excessive fees. It was over $100 euros to play paddle with my kids for 1.5 hours on the property courts.
Stayed 3 nights in Jul 2025

4/10 Poor

Amy

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Compared to 4 boutique hotels we stayed at during our Italy vacation, this stay at the JW Marriott was by far the worst. Dated rooms, stained carpets, lacklustre room cleaning (shower had mildew and the sinks were never cleaned), terrible dining options (food felt like we were at a sub par all inclusive resort rather than in Italy), the concierge seemed to be trained to upsell everything so that you pay insane prices for taxis or excursions when you could easily take the free water shuttle and find incredibly lower prices at the local water taxi stand. The only saving grace is that staying at this property gets you away from the densely populated tourists on Venice island and you have a pool. Would not stay here again.
Stayed 4 nights in Jul 2025

10/10 Excellent

jesse

Stayed 3 nights in Jul 2025