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Hotel Indigo Venice - Sant'Elena by IHG

4.0 star property

Photo gallery for Hotel Indigo Venice - Sant'Elena by IHG

Interior entrance
Interior detail
Banquet hall
Garden view
Standard Room, 1 Queen Bed

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Laundry
  • Room service
  • 24/7 front desk

Explore the area

View map
Calle Buccari 10 S Elena, Venice, VE, 30132
  • Place, St. Mark's Square
    ‪24 min walk‬
  • Place, Grand Canal
  • Place, St. Mark's Basilica
    ‪26 min walk‬
  • Airport, Venice (VCE-Marco Polo)

Room options

View all photos for Premium Room

1 bedroom, premium bedding, minibar, in-room safe

Premium Room

9.6 out of 10
Exceptional
(4 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Single Beds

Premium Room, 2 Single Beds

Premium Room, 2 Single Beds

  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed

Room amenity

Premium Room, 1 King Bed

9.8 out of 10
Exceptional
(6 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

7.0 out of 10
Good
(4 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 King Bed, Garden View

Suite, 1 King Bed, Garden View

Suite, 1 King Bed, Garden View

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Living Area)

Suite, 1 Bedroom (Living Area)

Suite, 1 Bedroom (Living Area)

  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony

  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (Inner Garden)

Standard Room, 1 Queen Bed (Inner Garden)

Standard Room, 1 Queen Bed (Inner Garden)

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

1 bedroom, premium bedding, minibar, in-room safe

Standard Room

9.0 out of 10
Wonderful
(4 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Venice

You'll be centrally located in Venice with a stay at Hotel Indigo Venice - Sant'Elena by IHG, you'll be 8 minutes by foot from Giardini della Biennale. .This hotel is within close proximity of Bridge of Sighs and Doge's Palace.

What's nearby

  • Giardini della Biennale - 6 min walk - 0.6 km
  • Venetian Arsenal - 13 min walk - 1.1 km
  • Bacino San Marco - 16 min walk - 1.4 km

Restaurants

  • ‪Vecia Gina - ‬1 min walk
  • ‪Nevodi - ‬14 min walk
  • ‪Caffè La Serra - ‬11 min walk
  • ‪Paradiso Gallery - ‬8 min walk
  • ‪Bar Alle Collonnete - ‬14 min walk

About this property

Hotel Indigo Venice - Sant'Elena by IHG

Hotel with a restaurant, a quick walk to Giardini della Biennale
Hotel Indigo Venice - Sant'Elena by IHG offers 75 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. Smart televisions come with premium satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Make yourself at home in one of the 75 individually decorated guestrooms, featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and bidets. Conveniences include phones, as well as laptop-compatible safes and desks.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and concierge services. Additional amenities at this hotel include wedding services and a banquet hall.
Enjoy Italian cuisine at Savor, a restaurant where you can enjoy drinks at the bar/lounge, take in the garden view, and even dine alfresco. You can also stay in and take advantage of the room service. Buffet breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Venice? This hotel has 735 square feet (68 square meters) of space consisting of conference space and a meeting room.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Savor - Overlooking the garden, this restaurant specializes in Italian cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 15 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Savor

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 735 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Pet fee: EUR 30 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT027042A1M7IWY6VR

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 November to 31 March
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Sant' Elena Venice
Hotel Indigo Venice Sant'Elena
Hotel Indigo Sant'Elena
Indigo Venice Sant'Elena
Indigo Sant'Elena
Indigo Venice Sant Elena

Reviews

Hotel Indigo Venice - Sant'Elena by IHG Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 521 out of 1006 reviews
Rating 8 - Good. 382 out of 1006 reviews
Rating 6 - Okay. 71 out of 1006 reviews
Rating 4 - Poor. 24 out of 1006 reviews
Rating 2 - Terrible. 8 out of 1006 reviews

Reviews

10/10 Excellent

Michal

Stayed 3 nights in Jun 2025

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is great - in a nice peaceful neighborhood away from the crowds. The vaporetto is very convenient. The room was good and the public areas are nicely decorated. The breakfast was plentiful but not good quality. I'd rather have reduced choice. The orange juice tasted like cordial / squash!
Stayed 3 nights in May 2025

10/10 Excellent

Annette, Stewarton

Travelled with partner
Liked: Amenities
The hotel is in a lovely quiet area away from the hustle and bustle of central Venice which was very welcome after a day seeing the sights. The vaporetto stop is a couple of minutes away which makes it very easy to get about. The staff were helpful and friendly and the breakfasts were excellent with lots of choice to suit all tastes.
Stayed 7 nights in Apr 2025

8/10 Good

Dan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great cocktails with attention to detail and personal likes. We'll worth a visit
Stayed 6 nights in Apr 2025

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

2/10 Terrible

William

Travelled with partner
Disliked: Cleanliness
Woke up to bed bugs and bites had to leave the hotel in the middle of the night. No refund has been given.
Stayed 3 nights in Mar 2025

10/10 Excellent

Gratian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big, modern rooms. Very nice property.
Stayed 1 night in Dec 2024

10/10 Excellent

sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely little hotel. Beautiful bar area, lovely staff and in a really quiet part of Venice, but only 10 minute walk from the centre!
Stayed 3 nights in Dec 2024

10/10 Excellent

Zak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Staff at front desk very welcoming , remembered us and helpful
Stayed 3 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

shazmin

Travelled with family
Liked: Cleanliness
**Pros:** - The location is quite convenient if you're planning to use water taxis, as they are close by. - Beautiful views and scenic surroundings, making it a nice spot to relax. - It’s not in the heart of the city but still has easy access to the main areas via public transportation. **Cons:** - There aren't many dining options nearby, so you’ll likely need to travel to find good restaurants. - The hotel was difficult to locate on our first visit, which added a bit of frustration. - Unfortunately, the staff were not very welcoming. They were blunt and not very helpful when we had questions. - While the hotel itself is quite pretty, the air conditioning situation was a major letdown. We ended up requesting an additional fan, which barely helped in the heat. Overall, it’s an okay choice for a short stay, but there are some issues that need to be addressed to make it a more comfortable experience.
Stayed 3 nights in Aug 2024

10/10 Excellent

Enrica

Travelled with family
Liked: Property conditions & facilities
Friendly and helpful staff- good value for the money- will definitely return- good breakfast ( continental not American/ British).
Stayed 4 nights in Aug 2024

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Loved the hotel
Stayed 2 nights in Aug 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel in a lovely, quiet area in Venice - accessible from the main train station via 4.2 and 5.2 ferry, takes about 30 minutes. The welcome from the reception team was excellent, warm and friendly, the hotel has a lovely courtyard, for relaxing and sunbeds. Breakfast is fabulous and super value. Overall a wonderful stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

christi

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

Michael

Stayed 4 nights in Jul 2024

6/10 Okay

Markos

Travelled with group
Liked: Staff & service, property conditions & facilities
The AC in our wasn’t working properly it was extremely hot all 3 days during our stay. Concierge was helpful and attended to our matter immediately. However, the AC stil has some issues and clearly wasn’t working to full capacity. Paid $1500 for 3 unpleasant hot sleep nigts.
Stayed 3 nights in Jul 2024

8/10 Good

Doreen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night. Hotel is on an island. You can only reach the hotel by water taxi from the airport
Stayed 1 night in Jul 2024

10/10 Excellent

Ashok Kumar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Cool staff. Improve room amenities.
Stayed 2 nights in Jun 2024

10/10 Excellent

Katie Ellen

Liked: Staff & service, property conditions & facilities
We had a great stay. The hotel was lovely and very comfortable for our family (2 children age 6 and 8). Breakfast was delicious, and the area around the hotel was great, and much more peaceful than central Venice. We would definitely recommend it.
Stayed 3 nights in May 2024

10/10 Excellent

kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet, residential area. Really only 2 dining options nearby but both were our favorites in all of Venice. Breakfast was lovely but not exceptional. This is the perfect location for touring the Venice Biennale.
Stayed 4 nights in May 2024

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An Oasis in the craziness of Venice! Beautiful hotel.
Stayed 1 night in Apr 2024