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Good stay

I stayed only 1 night at the property. The hotel is a good location close to DY Patil Stadium. Easy access to the highway and plenty of places to eat around. The hotel was clean, the room was clean. Overall great experience.

The property is perfect if you don’t want the hustle of downtown Mumbai. It is in the industrial area about 40 minutes out, around 1200 Indian Rupees uber into Mumbai. The hotel is lovely, staff are excellent, as is the food. Breakfast was sensational. I highly recommend this hotel if you want to stay outside the central area.

Hotel was undergoing renovation and hence a bit messy. Front desk staff is excellent. They do not allow guest to cut queue and politely ask them to wait their turn. Breakfast is alright and service is good. They remember your selection on your second visit and will deliver it to your table. Had dinner at the cafe on the second floor. Food is good and so is the service. Bed is comfortable but the floor is a bit sticky so did not try to go barefoot. Generally housekeeping is good.

Good

Lovely place to visit. Specially with kids it’s treat for them. Kids friendly staff and extremely clean. Totally a 5 star experience at Novotel.