I arrived and my AC unit was not working, resulting in my room being hotter than outside. It took roughly two hours for maintenance to "fix", however, it still remained very warm in my room. On top of that, there was a large crack in the closet mirror, the faucet in the shower had green mold at its head, the hallway's walls had holes in them, the hallway's carpet was stained and dirty, and the elevator's glass wall had a HUGE crack (4 feet high), which made us constantly feel unsafe when using. The pool area did not have any lounge chairs, resulting in people having to sit on the floor. Lastly, the "breakfast" was horrible, the food was cheap, it had an odor, and much of the meats were undercooked. Overall I do NOT recommend staying here, and I personally requested a refund.