6/10 Okay
Anna-Louise
Travelled with partner
29 Apr 2025
Disliked: Amenities
After reading multiple reviews on this hotel I was excited to stay there, unfortunately, it did not live up to a 4 star hotel standard. Room and hotel was clean, location was great, close or walkable to most areas.
On Expedia it is stayed that the hotel has "2 outdoor pools", this is incorrect information. It had one outdoor pool which was small and filthy. Leaves and stones in it, I never seen it cleaned and we stayed in this hotel for it's pool which was disappointing. Check in staff were not helpful and dismissive, we had to find things out by checking the website as they never explained anything. Bar staff were friendly. Hotel was clean and location was good but definitely not a 4 star hotel standard. No iron or kettle in the room, shower leaked. No stairs for getting down from the room, only lifts which were always busy even with 3. Fir the price paid I feel this hotel was overpriced and did not live up to expectations.
Anna-Louise
Stayed 4 nights in Apr 2025