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Excellent experience at check in.Staff very helpful and gave us access to room at 10am.Beautiful room with sea view.Food in club lounge and breakfast was superb.Only minor criticism is that club lounge staff were not proactive.Despite the 2 of us being the only ones in the lounge we had to seek her out for service.Pool and spa area very impressive.Only annoying point was the nimber of seagulls using the pool

Amazing

Amazing service by everyone

I recently was staying at this wonderful hotel, and I can’t recommend it highly enough. From the moment I arrived, the staff went above and beyond to make me feel welcome. The check-in process was smooth and efficient, and every team member I encountered was friendly, professional, and genuinely eager to help. The room was spotless, beautifully decorated, and equipped with all the amenities I needed for a comfortable stay. The bed was incredibly comfortable, and the linens were of high quality. I especially appreciated the thoughtful touches like complimentary bottled water, a coffee/tea station, and a well-stocked minibar. One of the highlights of my stay was the complementary breakfast. The food was absolutely delicious, with a great variety of options. The hotel’s location was perfect, and a good base for visiting local attractions, shops, and public transport. Overall, this hotel exceeded my expectations in every way. I would happily stay here again and recommend it to anyone looking for a high-quality, relaxing experience.

Bir Dem Urla is a beautiful spot with good staff. But unfortunately there are a few things lacking to making it great. The first is the toilet situation, it's understandable when old plumbing doesn't facilitate the flushing of toilet paper but when the bidet is broken on both the toilet in our room and the public toilet, it leads to a very smelly situation. In this case they should prioritize the repair of the toilets and the garbage should be changed daily to stop the whole bathroom smelling like feces. Upon arrival our garbage hadn't been changed from the previous tenants so it wasn't very nice to open the bathroom door. Next, the bees/wasps. The pool is gorgeous but surrounding the pool there's got to be a hive/nest somewhere very close. Travelling with a partner and child who are allergic to bees meant we basically didn't swim or hang out by the pool during our stay. Then there's the lack of storage in the rooms, this one is kinda picky but the rooms aren't that large to not have a dresser. We had a rod to hang stuff up but there was only three hangers. I don't find having to put my luggage on the bed every time I need to get something out all that convenient or relaxing. Overall, with some upgrades to the facility, I'd stay here again. But as it sits right now I would look for other places around Urla or go out towards Cesme.

Very nice