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The staff was particularly friendly and helpful. The room was beautiful and clean and quiet

I was greeted warmly at the front desk and advised that I had received a room upgrade! Our room was clean and spacious with a fridge and a small balcony. The bed was very comfortable too. Self-parking was easy with access to the hotel via a lift. We were centrally located in Locarno and close to the waterfront walkway which made for a pleasant evening walk. We were offered a 10% off coupon for breakfast but did not end up using it. Friendly hotel - we would definitely stay there again!

Our room overlooked the Lake...Room was wonderful with a great bathroom and extremely clean.Breakfast was plentiful with so many choices.Location was perfect as the Promenade was right across the street from the Hotel.Centrally located as well. Staff was very friendly and helpful.

The room was clean, modern and the electronic blackout shutters were appreciated. Check in and issue of electronic room keys was straightforward. The bistro downstairs was friendly and lively. It would be useful for the hotel to provide instructions on the lighting as the system was not very intuitive. The safe did not work - a small inconvenience.

Easy Parking right next to the hotel. Friendly staff. The free coffee and tea in reception was a bonus, as were the croissants in the morning. Very comfortable bed.

Property is clean, location not bad at all; although from the pictures it looks like it’s at the lake and not really. But you can get to the center in 5 minutes by bus (city bus included)and the bus stop it’s 3 minutes walk, or you can walk look at the city, takes 25 minutes to the piazza.