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Comfortable hotel, walk to Unzen Jigoku Hell

Popular property highlights

Free valet parking
Free WiFi
Multilingual staff
Concierge services

When you stay at Unzen Kanko Hotel in Unzen, you'll be in the mountains, within a 5-minute walk of Unzen Jigoku Hell and Vidoro Museum. This luxury hotel is 0.4 mi (0.7 km) from Unzen Toy Museum and 1.1 mi (1.8 km) from Mt Unzen Visitors Centre.

Make yourself at home in one of the 39 air-conditioned rooms featuring refrigerators. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and slippers.

Pamper yourself with onsite massages or enjoy recreation amenities such as karaoke. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Grab a bite to eat at one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 9:30 AM for a fee.

Featured amenities include complimentary newspapers in the lobby, multilingual staff, and luggage storage. A roundtrip airport shuttle is complimentary (available 24 hours).

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Free airport transport
  • Concierge services
  • Gift shops or newsstand
  • Shopping on site
  • Total number of rooms - 39
  • Number of floors - 3
  • Breakfast available (surcharge)
  • Garden
  • Library
  • Safe-deposit box at front desk
  • Multilingual staff
  • Free newspapers in lobby
  • Front desk (limited hours)
  • Meeting rooms
  • Billiards or pool table
  • Free WiFi
  • Number of restaurants - 2
  • Number of meeting rooms - 1
  • Free self parking
  • Free valet parking
  • Number of bars/lounges - 1
  • Number of coffee shops/cafes - 1
  • Luggage storage
  • Terrace
  • Karaoke
  • Wheelchair accessible: No

Family Friendly Amenities

  • Separate living room
  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Japanese

Parking

Free self parking , Free valet parking

Room Amenities

Unzen Kanko Hotel offers 39 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include slippers, toilets with an electronic bidet, and complimentary toiletries. Business-friendly amenities include desks and phones. In-room massages, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Fridge
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Free toiletries
  • In-room safe
  • Balcony
  • Desk
  • Premium bedding
  • Iron/ironing board (on request)
  • Blackout drapes/curtains
  • In-room massage available
  • Slippers
  • Hair dryer (on request)
  • Free WiFi
  • Number of living rooms
  • Towels provided
  • Linens provided
  • Toilet with electronic bidet
  • Local maps
  • Window screens
  • Guidebooks or recommendations
  • Restaurant dining guide

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.

Unzen Kanko Hotel has 2 restaurants serving breakfast, lunch, and dinner.

Youtei - This restaurant specializes in local cuisine and serves dinner only.

Spa Services

  • Massages
  • Indoor mineral hot springs (Japanese-style onsen)
  • Outdoor mineral hot springs (Japanese-style onsen)

Accessibility

  • Handrails in stairways
  • Wheelchairs available on site
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Stair-free path to entrance

Hotel Policies

Check-in

Check-in time starts at 2:00 PM

Minimum check-in age is: 18

Check-in time ends at 7:30 PM

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets not allowed (service animals welcome)

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash.

No rollaway/extra beds available

No lifts

Service animals are allowed

Service animals are exempt from fees/restrictions

Front desk opens daily at 6:00 AM

Front desk closes daily at midnight

Debit cards not accepted

Staffed front desk

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is not available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available for breakfast

Individually wrapped food options are available for dinner

gap period enforced between guest stays 24 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are not washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property does not follow sanitisation practices of any association

Fees

You'll be asked to pay the following charges at the property:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2376–3500 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Unzen Hotel
  • Unzen Kanko
  • Unzen Kanko Hotel
  • Unzen Kanko Hotel Hotel
  • Unzen Kanko Hotel Unzen
  • Unzen Kanko Hotel Hotel Unzen

We should mention

Reservations are required for private bath/onsen. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

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