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Room type Options Nightly price Book
Suite Ground Floor Ocean Front
Room with view
86 square metres
1 King Bed
Room sleeps 2 guests
Select dates to see price
Other room types
Suite First Floor Ocean View
Room with view
72 square metres
1 King Bed
Room sleeps 2 guests
Select dates to see price
Suite 15 Ground floor Garden View
72 square metres
2 Double Beds
Room sleeps 2 guests
Select dates to see price
Suite First Floor Garden View
58 square metres
1 King Bed
Room sleeps 2 guests
Select dates to see price
Suite Ground floor Garden view
64 square metres
1 King Bed
Room sleeps 2 guests
Select dates to see price
Suite First floor Jungle view
72 square metres
1 King Bed
Room sleeps 2 guests
Select dates to see price
Suite Ground floor Ocean view
Room with view
72 square metres
1 King Bed
Room sleeps 2 guests
Select dates to see price
Suite Ground Floor Jungle view
72 square metres
1 King Bed
Room sleeps 2 guests
Select dates to see price
Suite First Floor Ocean Front
Room with view
78 square metres
1 King Bed
Room sleeps 2 guests
Select dates to see price

Get an overview of this hotel
Adults-only beachfront hotel with an outdoor pool

Popular property highlights

Breakfast included
Free self parking
Free WiFi
Smoke-free property
Multilingual staff

Located in Tulum (Zona Hotelera), Hotel Ma'xanab is steps from Tulum Beach and a 3-minute drive from Tulum National Park. This upscale hotel is 3.2 mi (5.2 km) from Playa Paraiso and 5.5 mi (8.9 km) from Tulum Mayan Ruins.

Make yourself at home in one of the 16 individually decorated guestrooms, featuring MP3 docking stations and free minibar items. Your memory foam bed comes with premium bedding. Rooms have private furnished balconies or patios. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

Pamper yourself with a visit to the spa, which offers massages. If you're looking for recreational opportunities, you'll find an outdoor pool, a fitness center, and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access and concierge services.

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the beach bar. A complimentary cooked-to-order breakfast is served daily from 7:30 AM to 11:00 AM.

Featured amenities include multilingual staff and a safe deposit box at the front desk. Free self parking is available onsite.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Fitness facilities
  • Concierge services
  • Total number of rooms - 16
  • Garden
  • Free breakfast
  • Safe-deposit box at front desk
  • Multilingual staff
  • Front desk (limited hours)
  • Swimming pool
  • Full-service spa
  • Smoke-free property
  • Pool umbrellas
  • Tours/ticket assistance
  • Free WiFi
  • Number of restaurants - 1
  • Number of outdoor pools - 1
  • Parking (limited spaces)
  • Access to nearby outdoor pool
  • Free self parking
  • Number of bars/lounges - 1
  • Number of beach bars - 1
  • Daily
  • Beach umbrellas
  • Pool sunloungers
  • Beach towels
  • Terrace
  • Free cooked-to-order breakfast
  • Outdoor furniture
  • Wheelchair accessible: No

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Spanish

Parking

Free self parking , Parking (limited spaces)

Room Amenities

Hotel Ma'xanab offers 16 air-conditioned accommodations with MP3 docking stations and free minibar items. Rooms open to furnished balconies or patios. These individually decorated and furnished accommodations have separate dining areas. Memory foam beds feature premium bedding. Guests can make use of the in-room espresso makers and minibars. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Air conditioning
  • Room service (limited hours)
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Ceiling fan
  • Espresso maker
  • Desk
  • Premium bedding
  • Iron/ironing board (on request)
  • Free bottled water
  • Blackout drapes/curtains
  • Slippers
  • Shower only
  • Separate dining area
  • Free WiFi
  • Individually furnished
  • Individually decorated
  • Memory foam mattress
  • MP3 docking station
  • Rainfall showerhead
  • Furnished balcony
  • Furnished balcony or patio
  • Minibar (stocked, free items)
  • Housekeeping (surcharge)
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Soap
  • Shampoo
  • Toilet paper
  • Laptop-friendly workspace
  • Wardrobe

Where to Eat

A complimentary cooked-to-order breakfast is served each morning between 7:30 AM and 11:00 AM. An additional breakfast (subject to charges) is served daily.

Hotel Ma'xanab has a restaurant on site.

Late night fare is available from room service (during limited hours).

Nearby Things to do

  • Bicycle rentals on site

Spa Services

  • Couples treatment rooms
  • Massages on beach
  • Massages
  • Deep tissue massage
  • Prenatal massage
  • Sports massage

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at 11:00 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation.

No rollaway/extra beds available

No cots (infant beds) available

No lifts

Service animals not allowed

Minimum guest age is 18

Caters to adults only

Front desk opens daily at 8:00 AM

Front desk closes daily at 11:00 PM

Guests will receive an email with special check-in instructions

Debit cards not accepted

Staffed front desk

Guest will receive an email before arrival 24 hours

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Gloves are available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

No gap period between guests' stays

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property follows sanitisation practices of Safe Travels (WTTC - Global)

Hotel Names

  • Hotel Ma'xanab Hotel
  • Hotel Ma'xanab Tulum
  • Hotel Ma'xanab Hotel Tulum

We should mention

Pool access available from 8:00 AM to 10:00 PM.

Guests under 18 years old are not permitted at this adults-only property.

Only registered guests are allowed in the guestrooms.

No pets and no service animals are allowed at this property.

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