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Room type Options Nightly price Book
Junior Suite, Garden View
60 square metres
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Other room types
Suite, Beachfront (Master)
Room with view
100 square metres
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Family Suite (Village)
70 square metres
1 King Bed and 1 Queen Bed
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
Junior Suite, Beachfront
Room with view
60 square metres
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Suite (Townhouse Labyrinth)
120 square metres
1 King Bed
Room sleeps 4 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Ocean-view hotel with a bar/lounge, near Tulum Beach

Popular property highlights

Breakfast included
Free self parking
Free WiFi
Laundry facilities
24-hour front desk

With a stay at Casa Malca in Tulum (Zona Hotelera), you'll be a 1-minute drive from Sian Ka'an Biosphere Reserve and 8 minutes from Tulum National Park. This upscale hotel is 4.9 mi (7.9 km) from Las Palmas Public Beach and 5.5 mi (8.8 km) from Playa Paraiso.

Make yourself at home in one of the 70 individually decorated guestrooms, featuring minibars and espresso makers. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature designer toiletries and bathrobes.

Pamper yourself with onsite massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and an indoor pool. This hotel also features complimentary wireless internet access, concierge services, and wedding services.

Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary cooked-to-order breakfast is served daily from 8 AM to 11 AM.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This hotel has 3 meeting rooms available for events. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Concierge services
  • Total number of rooms - 70
  • Airport transport (surcharge)
  • Laundry facilities
  • Garden
  • Free breakfast
  • Health club
  • Safe-deposit box at front desk
  • Spa services on site
  • Multilingual staff
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Spa treatment room(s)
  • Steam room
  • Sauna
  • Wedding services
  • Designated smoking areas
  • Tours/ticket assistance
  • Free WiFi
  • Number of restaurants - 2
  • Number of meeting rooms - 3
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Free self parking
  • Number of bars/lounges - 1
  • Daily
  • Luggage storage
  • Pool sunloungers
  • 24-hour fitness facilities
  • Terrace
  • Free cooked-to-order breakfast
  • Books
  • Couples/private dining
  • Private picnics
  • Art gallery on site
  • Nature reserve
  • Proposal/romance packages available
  • Reception hall
  • Children's games
  • Beach club on-site (surcharge)
  • Wheelchair accessible: No

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Spanish

Parking

Free self parking

Room Amenities

Casa Malca offers 70 air-conditioned accommodations with minibars and espresso makers. These individually decorated accommodations have separate sitting areas. Pillowtop beds feature down comforters and premium bedding. This Tulum hotel provides complimentary wireless Internet access. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries. Business-friendly amenities include desks, desk chairs, and safes. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Air conditioning
  • Room service (limited hours)
  • Minibar
  • Daily housekeeping
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • In-room safe
  • Espresso maker
  • Designer toiletries
  • Desk
  • Premium bedding
  • Separate sitting area
  • Turndown service
  • Free bottled water
  • Blackout drapes/curtains
  • Shower only
  • Free WiFi
  • Down comforter
  • Individually decorated
  • Pillowtop mattress
  • Pets allowed
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Guidebooks or recommendations
  • Laptop-friendly workspace
  • Wardrobe
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Desk chair

Where to Eat

A complimentary cooked-to-order breakfast is served each morning between 8 AM and 11 AM.

Casa Malca has 2 restaurants on site.

Late night fare is available from room service (during limited hours).

Nearby Things to do

  • Free bicycles on site

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 2
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sports massage

Accessibility

  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at 12:30 AM

Check-out

Check-out time is 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets allowed for an extra charge of USD 40 per pet, per night
  • 1 total (up to 22 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation
  • Service animals are welcome, and are exempt from fees

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.

No cots (infant beds) available

No lifts

Service animals are allowed

Service animals are exempt from fees/restrictions

Debit cards

Staffed front desk

Pets cannot be left unattended

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Gloves are available for guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is available

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available through room service

gap period enforced between guest stays 48 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Optional extras

  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 120 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Casa Malca Hotel Tulum
  • Casa Malca Hotel
  • Casa Malca Tulum
  • Casa Malca
  • Casa Malca Hotel
  • Casa Malca Tulum
  • Casa Malca Hotel Tulum

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Contactless check-in and contactless check-out are available.

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