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lastminute.com.au-Verified Reviews
Excellent!
4.3 of 5 guest rating
Room type Options Nightly price Book
Suite, Beachfront (Master)
Room with view
1 King Bed
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Other room types
Family Village Suite
100 square metres
1 King Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Junior Suite, Garden View
1 King Bed
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Junior Suite, Beachfront
Room with view
1 King Bed
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Townhouse Labyrinth Suite
100 square metres
1 King Bed
Room sleeps 3 guests
(up to 3 children)
Select dates to see price
Suite, Ocean View (Master)
Room with view
1 King Bed
Room sleeps 3 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
4-star hotel on the beach, near Tulum Beach

Popular property highlights

Breakfast included
Free self parking
Free WiFi
Indoor pool
Smoke-free property

With a stay at Casa Malca in Tulum, you'll be 0.3 mi (0.6 km) from Sian Ka'an Biosphere Reserve and 4 mi (6.5 km) from Tulum National Park. This 4-star hotel is 4.8 mi (7.7 km) from Las Palmas Public Beach and 5.2 mi (8.3 km) from Playa Paraiso.

Make yourself at home in one of the 41 air-conditioned rooms featuring minibars and espresso makers. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with showers feature designer toiletries and bathrobes. Conveniences include safes and complimentary bottled water, and housekeeping is provided daily.

Pamper yourself with onsite massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool and an indoor pool. Additional amenities at this hotel include complimentary wireless Internet access and concierge services.

Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary cooked-to-order breakfast is served daily from 8 AM to 11 AM.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 3 meeting rooms available for events. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Couples/private dining
  • Bar/lounge
  • Private picnics
  • Art gallery on site
  • Indoor pool
  • 24-hour front desk
  • Beach club on-site (surcharge)
  • Free breakfast
  • Spa treatment room(s)
  • Tours/ticket assistance
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Outdoor pool
  • Smoke-free property
  • Safe-deposit box at front desk
  • Number of meeting rooms - 3
  • Spa services on site
  • Terrace
  • Luggage storage
  • Wheelchair accessible: No
  • Number of restaurants - 2
  • Concierge services
  • Total number of rooms - 41
  • Airport transport (surcharge)
  • Garden

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Indoor pool
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish

Parking

Free self parking

Room Amenities

Casa Malca offers 41 air-conditioned accommodations with safes and complimentary bottled water. Guests can surf the web using the complimentary wireless Internet access. Guests can make use of the in-room espresso makers and minibars. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries. Rollaway/extra beds (complimentary) are also available. A nightly turndown service is provided and housekeeping is offered daily.

  • Air conditioning
  • Minibar
  • Free WiFi
  • Daily housekeeping
  • Turndown service
  • Free bottled water
  • Designer toiletries
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Espresso maker
  • In-room safe
  • Number of bathrooms: 1
  • Room service (limited hours)
  • Shower only
  • Rollaway/extra beds (free)

Where to Eat

A complimentary cooked-to-order breakfast is served each morning between 8 AM and 11 AM.

Casa Malca has 2 restaurants on site.

Room service (during limited hours) is available.

Nearby Activities

  • Free bicycles on site

Spa Services

  • Number of treatment rooms 2
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sports massage
  • Massages

Accessibility

  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Hotel Policies

Check-in

Check-in time starts at 3:30 PM

Check-in time ends at 11:30 PM

Minimum check-in age is: 18

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed (service animals welcome)

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available through room service.Each guestroom is kept vacant for a minimum of 48 hours between bookings.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

Service animals are allowed

Service animals are exempt from fees/restrictions

Second check-in time starts at 6:00 AM

Second check-in time ends at noon

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Gloves are available for guests

Property follows sanitisation practices of Safe Travels (WTTC - Global)

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

No cots (infant beds) available

No lifts

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available through room service

Debit cards

Gap period enforced between guests' stays 48 hours

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Early check-in fee: USD 120 (subject to availability)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Casa Malca Hotel Tulum
  • Casa Malca Hotel
  • Casa Malca Tulum
  • Casa Malca
  • Casa Malca Hotel
  • Casa Malca Tulum
  • Casa Malca Hotel Tulum

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

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