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Aparthotel

Aldea Xaan Ha Tulum

2.5 star property

Photo gallery for Aldea Xaan Ha Tulum

Outdoor pool, open 8:00 AM to 9:00 PM, pool umbrellas, pool loungers
Superior Apartment, Garden View
Deluxe Apartment, Courtyard View | Terrace/patio
Free daily cooked-to-order breakfast
Comfort Apartment, Garden View | Living area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
15 Rio Otate, Tulum, QROO, 77760
  • Place, Hospital de Tulum
    ‪19 min walk‬
  • Place, Holistika Art Walk
    ‪3 min drive‬
  • Place, Dos Aguas Park
    ‪4 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪61 min drive‬

Room options

View all photos for Comfort Apartment, Garden View

Comfort Apartment, Garden View

Comfort Apartment, Garden View

  • Garden view
  • 63 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Comfort Apartment, Garden View

Comfort Apartment, Garden View

Comfort Apartment, Garden View

  • Garden view
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Comfort Studio, Garden View

Comfort Studio, Garden View

Comfort Studio, Garden View

  • Garden view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment, Courtyard View

Deluxe Apartment, Courtyard View

Deluxe Apartment, Courtyard View

  • Garden view
  • 89 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds and 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Apartment, Garden View

Deluxe Apartment, Garden View | Living area

Deluxe Apartment, Garden View

  • 90 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Superior Studio, Courtyard View

Superior Studio, Courtyard View

Superior Studio, Courtyard View

  • 36 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Studio, Courtyard View

Superior Studio, Courtyard View

Superior Studio, Courtyard View

  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Apartment, Garden View

Superior Apartment, Garden View

Superior Apartment, Garden View

  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Superior Apartment, Garden View

Superior Apartment, Garden View

Superior Apartment, Garden View

  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Sofa Beds
  • Free Wi-Fi

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About the area

Tulum

A stay at Aldea Xaan Ha Tulum places you in the heart of Tulum, within a 10-minute drive of Tulum National Park and Gran Cenote. .This aparthotel is 3.5 mi (5.6 km) from Tulum Mayan Ruins and 3.6 mi (5.8 km) from Playa Ruinas.
View more Aparthotels in TulumOpens in a new window

What's nearby

  • Hospital de Tulum - 19 min walk - 1.6 km
  • Holistika Art Walk - 3 min drive - 1.8 km
  • Dos Aguas Park - 4 min drive - 1.8 km
  • Tulum Mayan Ruins - 14 min drive - 7.4 km
  • Tulum Beach - 14 min drive - 7.4 km

Getting around

  • Tulum Intl. Airport (TQO) - 38 min drive

Restaurants

  • ‪Italdo Pasteleria - ‬13 min walk
  • ‪Poc-Chuck “Las Mestizas” - ‬14 min walk
  • ‪mera - ‬14 min walk
  • ‪El Camello Jr - ‬13 min walk
  • ‪Aroma Cafe Tulum - ‬1 min walk

About this property

Aldea Xaan Ha Tulum

Aldea Xaan Ha Tulum offers 10 air-conditioned accommodations with espresso makers and complimentary bottled water. Rooms open to balconies or patios. These individually decorated and furnished accommodations have separate sitting areas. Microwaves and coffee/tea makers are provided. Bathrooms include showers and hair dryers.

This Tulum aparthotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). 43-inch Smart televisions come with premium digital channels and Netflix. Additionally, rooms include ceiling fans and blackout drapes/curtains. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the aparthotel include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, and sports massages.
Make yourself at home in one of the 10 individually decorated guestrooms, featuring microwaves and Smart televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have showers and hair dryers.
Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. Additional features at this aparthotel include complimentary wireless internet access, concierge services, and a picnic area.
Grab a bite to eat at Aroma Cafe Tulum, one of the aparthotel's many dining establishments, which include 2 restaurants and 2 coffee shops/cafes. A complimentary cooked-to-order breakfast is served daily from 7:30 AM to 10:00 AM.
Featured amenities include dry cleaning/laundry services and coffee/tea in a common area. Free self parking is available onsite.
A complimentary cooked-to-order breakfast is served each morning between 7:30 AM and 10:00 AM.
Aroma Cafe Tulum - This restaurant serves breakfast, brunch, and lunch. A children's menu is available.
Aroma Cafe Express - This coffee shop serves dinner only. A children's menu is available. Open daily.

Property amenities

Pool/Spa

  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Outdoor pool
  • Pool loungers
  • Pool umbrellas
  • Sports massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Family friendly

  • Children's dinnerware

Restaurants on site

  • Aroma Cafe Express
  • Aroma Cafe Tulum

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Espresso maker
  • Microwave
  • Paper towels

Dining

  • Free cooked-to-order breakfast available daily 7:30 AM to 10:00 AM
  • 2 coffee shops/cafes
  • 2 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate sitting area
  • Window screens

Entertainment

  • 43-inch Smart TV with premium digital channels
  • Netflix
  • Streaming services

Outdoor areas

  • Balcony/patio
  • Charcoal grill
  • Fully-fenced
  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service

Work spaces

  • Coworking space
  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Designated smoking areas

Services and conveniences

  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Free bottled water
  • Guidebooks
  • Housekeeping on request
  • Local maps
  • Restaurant dining guides
  • Virtual front desk

Location highlights

  • In the city centre
  • In the suburbs

Things to do

  • Outdoor pool (guest access) nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Mosquito nets
  • Fire extinguisher

General

  • 10 units
  • Banquet hall
  • Bed sheets changed on request
  • Garden
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 20

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 10 days before arrival with check-in instructions and lockbox information; access will be through a private entrance
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from November 17 2025 to July 31 2027 (completion date subject to change). The following areas are affected:
  • Dining venue(s)
  • Exterior
  • Guestrooms
  • Hallway
  • Lobby
  • Parking area
  • Swimming pool
During renovations, the aparthotel will make every effort to minimize noise and disturbance.

Access methods

Lockbox, private entrance

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 9:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Aldea Xaan Ha Tulum Tulum
Aldea Xaan Ha Tulum Aparthotel
Aldea Xaan Ha Tulum Aparthotel Tulum